What do past guests say about Iberostar Waves Pinos Park?

Iberostar Waves Pinos Park is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Iberostar Waves Pinos Park

Name: Iberostar Waves Pinos Park
Address: Avinguda Canyamel 33, Capdepera, Mallorca, Balearic Islands, Spain, 7589, Avinguda Canyamel 33, Comunitat Autònoma de les Illes Balears, 7589, Spain
Rating: 8.6

Hotels

8.6

/10

Very Good

161 reviews

What Guests Say About Their Stay

Marie

10.0

/ 10

Very family friendly. Great food with lots of variety. Easily cater for allergies. Parking can be an issue especially during peak season

James

10.0

/ 10

Staff were excellent. Dining options in the buffet all good, nice range of options. Definite family hotel, but not too loud or crazy. Pool area good, beach very near, warm and calm. Not much around the hotel, but it didn't matter. Really friendly, and thoughtfully set up hotel. Would definitely consider for a relaxing week.

Simon

10.0

/ 10

Not generally someone who provides reviews but felt needed to provide one here. As most holiday hotels are busy places they will show some wear and tear after being in use for years. I would not however be critical of the accommodation although the air conditioning seemed to be set independent of the room thermostats but despite this the rooms always felt comfortable. Everywhere was kept clean inside but perhaps jet washing around pool area could be more regular. The all inclusive food and drinks were excellent with good variation and choice available. The cakes were so much better than I had experienced before on a Spanish holiday. No bar queues to speak of. Lots of varied activities and entertainment throughout the day. Evening entertainment great for adults and children. Entertainment staff were fabulous and enthusiastic. Other staff members friendly, happy and keen to please. Overall we really enjoyed our stay and felt money was well spent.

In the Area

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Avinguda Canyamel 33, Capdepera, Mallorca, Balearic Islands, Spain, 7589

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Iberostar Waves Pinos Park is located in area / city Capdepera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Iberostar Waves Pinos Park

Avinguda Canyamel 33, Capdepera, Mallorca, Balearic Islands, Spain, 7589

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Location

Iberostar Waves Pinos Park is located in area / city Capdepera.

About Iberostar Waves Pinos Park

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Iberostar Waves Pinos Park exclusively for you.

Iberostar Waves Pinos Park is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Iberostar Waves Pinos Park.

All facilities in Iberostar Waves Pinos Park

Others

Hotel Services

Laundry service
Tours
Multilingual staff
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Waterpark
Beach umbrella
Outdoor pool
Garden
Pool sun loungers

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Poolside bar
Snack bar

Family-friendly Facilities

Kids club
Children pool

General

Parking
Terrace

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Accessibilty

Accessible parking

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Iberostar Waves Pinos Park

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

In-room safe fee: EUR 3.30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Available rooms at Iberostar Waves Pinos Park	203
Number of floors in Iberostar Waves Pinos Park	2
Another facilities in Iberostar Waves Pinos Park	Laundry service, Tours, Multilingual staff, Luggage storage, 24-hour Receptionist

Frequently asked question in Iberostar Waves Pinos Park

What are available facilities at Iberostar Waves Pinos Park?

There are top facilites at Iberostar Waves Pinos Park such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Iberostar Waves Pinos Park?

The standard check-in time at Iberostar Waves Pinos Park is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Iberostar Waves Pinos Park?

Iberostar Waves Pinos Park is a 4.0-star hotel.

How many floors does Iberostar Waves Pinos Park have?

Iberostar Waves Pinos Park has 2 floors.

How many rooms are available at Iberostar Waves Pinos Park?

Iberostar Waves Pinos Park has 203 rooms in total.

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More Reviews from Other Guests in Iberostar Waves Pinos Park

Overall Ratings & Reviews Iberostar Waves Pinos Park

Other sources (161)

8.6

Very Good

From 161 reviews

Cleanliness

9.0

Room Comfort

7.8

Location

9.4

Service and Facilites

9.2

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Traveler Reviews Iberostar Waves Pinos Park

Number of reviews per page

Top reviews

Sian

Leisure Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Waves Pinos is set in a gorgeous location next to a cove with a beach and clear blue water. It’s a public beach, but never felt crowded. We didn’t bother with hiring beds at the beach as it felt safe enough to leave items with a beach towel on the rock jettys. This also avoided the sand as it can get extremely hot on the beach. Ouch! We always found something great to eat. The quality wasn’t necessarily as high as I’d expected but there were plenty of choices and the upper dining area had lovely views. The only factor to consider are the number of young children staying here. We travelled end June for a long wknd and the hotel was filled with babies and toddlers. It’s to be expected at this time of year, I understand but as there aren’t dedicated pools for adults/older children, it does influence the experience guests without children or older children have. There are frequent spills on walk areas as a result, which might be helped from more regular cleaning. Having said that, the staff were amazing-attentive and friendly, the room was well presented and serviced and the water dispensers across site were an excellent addition. Thank you Waves Pinos for our lovely break away!!

Hattie

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Pleasant staff, beautiful surroundings

Marie

Leisure with Children

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

Very family friendly. Great food with lots of variety. Easily cater for allergies. Parking can be an issue especially during peak season

10.0

/10

Reviewed 73 week(s) ago

Expedia Group verified review

Great.

Iryna

Leisure with Children

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

beautiful hotel; gorgeous beach; family friendly

Richard

Friends and Family

8.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

The staff gave a friendly welcome. The accomodation was good but a little of a squeeze with 4 people in a room but still fine and seperate beds for children was good (they didn't need to share one single sofa bed). Parts of the room had been updated (e.g. bathroom) some parts a little tired. I'd describe the food as either good or very good. Very nice breakfasts with good fruit. The dinner accounted for all ages but we were not always feeling completely satisfied. Took us a while to realise a water machine in the restaurant could be used at breakfast but was reserved to all inclusive guests at dinner time. A waiter told us bluntly that it was off limits! The entertainment was often very good (external visitors, great magician and circus show) and well introduced and presented by hotel staff, especially a Belgian chap who was really good natured and fun. The hotel's surroundings were really plesant. Lovely pines and coves with beaches. A quiet area but with really good visits nearby, such as Caves of Arta and the nearby Capdepera Castle. Pool and leisure facilities were very good. Rooms were cleaned really well and the grounds were very nice too. Thanks for a good stay.

James

Leisure Family

10.0

/10

Reviewed 115 week(s) ago

Expedia Group verified review

Simon

Leisure Family

10.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

JAN

Leisure with Partner

6.0

/10

Reviewed 189 week(s) ago

Expedia Group verified review

We had no idea that this hotel catered to families with young children. There were babies everywhere and our room was dark with our small patio across from a cement wall. Very few rooms had a view and those were reserved for families!

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 339 week(s) ago

Expedia Group verified review

It is very much a young family facility which makes a relaxing vacation very difficult Smoking is a real issue for us and mostly the German guests surprised us by smoking in front of young children Also we were promised twin beds which were not available on arrival It cost us an extra Euros 350 to upgrade. The flight out of Palma was canceled despite on 21st June Travelocity confirmed by email it was okay. All in all it has cost us over Euros 700 extra because of these errors. We expect Travelocity to reimburse us with these costs in full or in part On a brighter note the food at the Hotel was great

Verified traveler

Leisure Family

10.0

/10

Reviewed 341 week(s) ago

Expedia Group verified review

Lots of fun stuff to do for my four year old. Everything so well kept. Friendly staff and just a lovely destination to go on holiday.

irene

8.0

/10

Reviewed 439 week(s) ago

Expedia Group verified review

The area looks beautiful and the hotel itself however not there are many issues. Big problem the times for meals only open for a short time and interferes with vacationing. Maybe perfect for Germans but not everybody else. Meals are very good though. All inclusive wine list is very limited only one kind of wine in white, pink and red, everything else you pay for. No hotel umbrella on the beach or chairs. If you only care about the pool this hotel for you but not for beach since you have to bring everything else yourself. Very far from Palma. They only have one option for car rental 3x more expensive than any other renal places and priced per 11 hours not 24 or even 8. Staff many times doesn't know the answers to simple question just smiles and gives wrong information especially younger ones. The show for kids is at very bad times st 8:15 ruins your time for dinner, have to leave beach at 7:15 to shower and get ready for dinner show which is the best time for swimming. What saves the hotel is nice location the view of the beach and mountains and the sea. Not enough entertainment for adults at all no place for dance, or sit around. If you're late for meals almost no food to be found just a couple sandwiches at the bar. I don't think they understand the notion of all inclusive meals. There should be meals 24/7. No Americans at all, just Germans(90percent), some French and Russian and Scandinavian. The food is good and room is quiet and nice bathroom. That's all :)

Anonymous

10.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

Just back from holidays yesterday and we had a fantastic stay at Iberostar Pinos Park. The staff were extremely friendly, going out of their way to say 'ola' and checking if you need anything regularly. Something to do for everyone as there's activities throughout the day, kids disco's, baby clubs, football for dads. beach volleyball, mini golf, aqua aerobics for mums and kids etc etc. The list goes on. Only down side is that we found it hard to sleep on our last night as our neighbours were making a lot of noise and we could hear everything. They were up chatting and laughing until late and we could hear it all. If rooms were a little more sound proof it would have been better. Overall a fantastic stay and we will definitely be back next year.

Verified traveler

10.0

/10

Reviewed 497 week(s) ago

Expedia Group verified review

great for families with children, staff very kind, and extremely helpful

Anatoli

8.0

/10

Reviewed 538 week(s) ago

Hotels.com verified review

Spent 3 nights in August. Overpriced, without free WiFi family hotel in a very quiet village. A lot of sport activities for children. Most visitors are German speaking. However there are some visitors from Spain, Eastern Europe, Italy, France, UK, etc. The ticket on bus costs 1.85 euro to most local destinations. Most staff apart from receptionists does not understand English and the kitchen staff could be a bit nicer.

Steven

8.0

/10

Reviewed 544 week(s) ago

Hotels.com verified review

Very good food, buffets lovely. Rooms comfortable, but basic, however you do get a large empty fridge which was really useful and there is a good cheap supermarket nearby, so we used it. The room safe must be paid for. Entertainment and hotel facilities all good. Only downside is that it is almost impossible to sit by any of the swimming pools, except the young children's pool (the one with the slides - which is situated behind the hotel in the entertainment area, not in the centre of the hotel where the other 3 pools are; small round baby pool, large childrens pool and main pool) because guests get up early to put towels on sunbeds to reserve them, even though the hotel state that this isn't allowed - this rule isn't enforced, and it should be! This is mainly a German hotel, only heard one other English family here in the whole 10 days of our stay.

Verified traveler

10.0

/10

Reviewed 546 week(s) ago

Hotels.com verified review

Highly recommend the Pinos Park, lovely location amongst pine trees. Grounds and property very well kept. Great food, excellent facilities for families. Crystal clear sea at the beach just below the hotel.

Verified traveler

4.0

/10

Reviewed 590 week(s) ago

Expedia Group verified review

It took us three hours to find the hotel. GPS could not locate it. The address listed was not the correct one. It took forever to check us in And we did not get the room we had booked. Room was tiny and the sheets had holes in them. Definitely not a four star hotel more a motel standard. The only good thing about the hotel was the staff. They were all very friendly and polite. Would never go back and not recommend to anyone.

Verified traveler

6.0

/10

Reviewed 594 week(s) ago

Expedia Group verified review

Decent hotel plus entertainment very close to beach

Paulo Martins

8.0

/10

Reviewed 636 week(s) ago

Hotels.com verified review

Very good in every respect, except for two: 1) not very comfortable for a family stay, since the "family room" only has one room and therefore the kids or, in our case, the couple (since our 3-year old twins are too energetic to be left alone in the living room at night) will have to sleep in the living room; and 2) the surroundings are quite noisy until 23:00 or midnight, so for a family with small kids that is not the best, although the windows are well sound-proofed.

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