Lluna Aqua Soller Hotel

Hotels
8.2
/10
Very Good
94 reviews

What Guests Say About Their Stay

Sophie

10.0
/ 10
Lluna Aqua Hotel was in the perfect location, very easy to check-in, the staff were super accommodating and friendly

Richard

10.0
/ 10
A lovely stay, the hotel was ideally situated in Soller, the hotel was nice and quirky, without trying too hard. Staff were helpful and attentive. Will stay again

Jannine

10.0
/ 10
The hotel is one of life’s little gems . it’s beautiful and was wonderful to stay the rooms are all different and it is very comfortable, cannot fault anything the staff were very polite and nothing was to much trouble.directions and very helpful with bus and taxi services. I will definitely be visiting again 100 % breakfast was delicious and so fresh cannot fault in any way jannine
In the Area
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Carrer de sa Lluna 21, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7100

Main Facilities

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Restaurant
WiFi
Lluna Aqua Soller Hotel is a hotel is located at Mallorca.
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What's around Lluna Aqua Soller Hotel

Carrer de sa Lluna 21, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7100
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Discover More About Lluna Aqua Soller Hotel

Location


Lluna Aqua Soller Hotel is a hotel is located at Mallorca.

About Lluna Aqua Soller Hotel

Lluna Aqua Soller Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Lluna Aqua Soller Hotel is the right place to stay.

All facilities in Lluna Aqua Soller Hotel

Others Lluna Aqua Soller Hotel
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Front desk

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Lluna Aqua Soller Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 10.00 for adults and EUR 5 for children
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 8:00 AM - 4:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lluna Aqua Soller Hotel
14
Number of floors in Lluna Aqua Soller Hotel
3
Another facilities in Lluna Aqua Soller Hotel
Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Lluna Aqua Soller Hotel

What are available facilities at Lluna Aqua Soller Hotel?
There are top facilites at Lluna Aqua Soller Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lluna Aqua Soller Hotel?
The standard check-in time at Lluna Aqua Soller Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Lluna Aqua Soller Hotel provide breakfast?
Yes, Lluna Aqua Soller Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Lluna Aqua Soller Hotel?
Lluna Aqua Soller Hotel is a 3.5-star hotel.
How many floors does Lluna Aqua Soller Hotel have?
Lluna Aqua Soller Hotel has 3 floors.
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More Reviews from Other Guests in Lluna Aqua Soller Hotel

8.2
Very Good
From 94 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Lluna Aqua Soller Hotel

Number of reviews per page
20
40
Top reviews
Ee Hooi
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is superb and offers great value for the area. Most importantly, the staff are friendly and incredibly helpful when we requested a room change. Our second room was lovely, which shows the hotel definitely has 4-star potential. Unfortunately, our first night was spent in the infamous Room 101 (basement level), which ruined the overall experience. The air conditioning was broken, extremely noisy, and could not be switched off. Furthermore, the "double bed" was actually two twins pushed together that kept sliding apart, causing me to fall into the gap throughout the night. We initially wanted to give this hotel a 4/5 because the service and the second room were so good. However, after checking Google reviews post-stay, we realized that the exact issues with Room 101 (the AC, bed & cleanliness) have been reported by guests for months. It is disappointing that the management continues to rent out this specific room despite knowing its condition. While the staff are doing their best, they needs to either renovate Room 101 or stop booking it until it is fixed. We are leaving a 2-star review to raise awareness for users; if you stay here, the hotel is great—just make sure you aren't placed in the basement!
Read More
pauline
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

No parking near the hotel. No door to bathroom just a curtain. Threadbare towels and no duvet covers on stained duvets . Poor quality food and drink at breakfast. Photo of hotel on website was of port de Soller not Soller town . Misleading hotel description on website .
Sophie
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lluna Aqua Hotel was in the perfect location, very easy to check-in, the staff were super accommodating and friendly
Jazmin
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was super cute and everything felt clean
Maryana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel is located very close to the centre, shopping and restaurants. Loved the decor, breakfast, coffee was good and amazing staff. Also, we wanted to take the tram to Port, so hotel is like 7 minutes walking distance from the tram stop. The only issue was that our room didn’t have any doors to the bathroom/shower which is not giving any privacy when 2 people are staying together. Also, please be prepared to be looking for street parking or parking lots, we have to download app and be adding money, since it is allowing to pay only for 2 or 3 hours, it was a bit challenging to find parking since streets are very narrow, we visited in May, so could only imagine how it is during the busy season.
Read More
Richard
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

A lovely stay, the hotel was ideally situated in Soller, the hotel was nice and quirky, without trying too hard. Staff were helpful and attentive. Will stay again
Jannine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The hotel is one of life’s little gems . it’s beautiful and was wonderful to stay the rooms are all different and it is very comfortable, cannot fault anything the staff were very polite and nothing was to much trouble.directions and very helpful with bus and taxi services. I will definitely be visiting again 100 % breakfast was delicious and so fresh cannot fault in any way jannine
Read More
Verified traveler
2.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

I am not able to put the video, the sheets had holes, the paint was peeling everywhere especially in the bathroom in addition to the mold, we were shown another room which was in the same condition, we left and the hotel did not want to reimburse us
Carmen
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Absolutely amazing!!! Staff was wonderful, hotel has a great “home feeling” very central
melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everyone quite accommodating & friendly
Denise
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Very nice quirky hotel in a in a lovely area, frendly staff. A few things could be improved like i was in a basement room which was fine as it was lovely but it had a strange smell as if they had put something to maybe cover a damp musky smell not unusual for Mallorca there is only a curtain separating the toilet from the bedroom,bedside tables would be good and the hallway to the room was on quite a steep incline and the flooring was a lino that was a bit slippy not good for me having just had a knee replacement and am still struggling with walking a flooring with some grip would be far better. Nice selection for breakfast.
Read More
Franka Antonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Wir haben eine Woche im Hotel verbracht. Unser Zimmer war schön und modern gestaltet und ruhig zu einem Innenhof hin gelegen. Toll war, dass wir einen kleinen Balkon hatten. Unser Badezimmer war mit einer Glasscheibe und einem halbtrabsparenten Vorhang vom Rest des Zimmers getrennt - das ist vielleicht nicht für jedermann, aber uns hat es nicht gestört. Das Servicepersonal war sehr nett und aufmerksam, das Frühstück war immer frisch und reichhaltig. Falls es uns noch einmal nach Sóller verschlägt, dann kommen wir gerne wieder!
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The hotel is in a brilliant position and close to everything, the bus is about 10 minutes walk. I guess our only real issue with the hotel is that there’s no proper door for the toilet / bathroom which is a little odd. There’s only a curtain for privacy. Also, the tv didn’t work for the entire stay. Other than that it was a pleasant stay and the the two gentlemen who work there are lovely and we’re very helpful. I highly recommend the Ca’n Limonona pasta restaurant literally 30 seconds walk up the lane.
Read More
Tatjana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Hotel was quiet but in a great location near the main square. Room was spacious and nicely decorated. Staff was friendly and accommodating.
Nicholas
4.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Small cramped room , tired condition despite being fairly new. Poor or non existent service. we arrived and could not gain access to hotel. The telephone number on Hotels.com was for a service company that stopped dealing with hotel in April and when I called the mobile number on the front door to gain access to the key lock box the phone rang out 3 times whilst I called then the owner of the phone switched it off. They eventually answered hours later when I called again and mumbles some rubbish about having sent me the code. Breakfast was good apart from serving concentrated orange juice !......really in Spain and NOT real Orange juice, how much did they save for that mistake !!!!
Read More
Jay
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Booked one night at 5pm for the day itself which is later than the norm i appreciate. I received an email confirmation immediately and then received two more emails asking what time i was aiming to arrive. I replied immediately stating 9pm. As we set off for the hotel i realised I hadn’t received a reply. Reading the comments on hotels.com i knew out of norm hours checkin was an issue. I frantically called the phone number in the confirmation email only to learn it was out of date. It was for another hotel which had disassociated itself from the hotel in April 2021. I was now driving through the mountains with little reception not knowing where my wife and child would be sleeping that night which was super stressful and very unnecessary. We arrived at the hotel at 930pm i called the emergency number listed on the front door 5 times and eventually got through to ‘remote reception’. Once I received the welcome instructions things improved but it was all so avoidable. Room 111 was quirky but quite nice. Breakfast was fresh and generous Location is amazing on just off the main square. Great if you are walking stressful if you have a car to park or unload. Be prepared to park at one of the two public car parks not difficult but just be prepared
Read More
Jake
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The hotel cancelled our reservation due to flooding and rebooked us at a partner hotel last minute. The hotel was very nice and the staff was accommodating. The location was excellent, a few minutes from the port.
Caroline
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The room did not match our expectations. It was in the basement, it was very damp and not at all as beautiful as in the images on the booking site.
Jacqueline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

I liked the location and that they were dog friendly
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 294 week(s) ago

Expedia Group verified review

Comfortable, contemporary rooms just footsteps away from shopping and restaurants in the main plaza of Soller
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Lluna Aqua Soller Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 94 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Lluna Aqua Soller Hotel

Number of reviews per page
20
40
Top reviews
Ee Hooi
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The location is superb and offers great value for the area. Most importantly, the staff are friendly and incredibly helpful when we requested a room change. Our second room was lovely, which shows the hotel definitely has 4-star potential. Unfortunately, our first night was spent in the infamous Room 101 (basement level), which ruined the overall experience. The air conditioning was broken, extremely noisy, and could not be switched off. Furthermore, the "double bed" was actually two twins pushed together that kept sliding apart, causing me to fall into the gap throughout the night. We initially wanted to give this hotel a 4/5 because the service and the second room were so good. However, after checking Google reviews post-stay, we realized that the exact issues with Room 101 (the AC, bed & cleanliness) have been reported by guests for months. It is disappointing that the management continues to rent out this specific room despite knowing its condition. While the staff are doing their best, they needs to either renovate Room 101 or stop booking it until it is fixed. We are leaving a 2-star review to raise awareness for users; if you stay here, the hotel is great—just make sure you aren't placed in the basement!
Read More
pauline
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

No parking near the hotel. No door to bathroom just a curtain. Threadbare towels and no duvet covers on stained duvets . Poor quality food and drink at breakfast. Photo of hotel on website was of port de Soller not Soller town . Misleading hotel description on website .
Sophie
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Lluna Aqua Hotel was in the perfect location, very easy to check-in, the staff were super accommodating and friendly
Jazmin
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was super cute and everything felt clean
Maryana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel is located very close to the centre, shopping and restaurants. Loved the decor, breakfast, coffee was good and amazing staff. Also, we wanted to take the tram to Port, so hotel is like 7 minutes walking distance from the tram stop. The only issue was that our room didn’t have any doors to the bathroom/shower which is not giving any privacy when 2 people are staying together. Also, please be prepared to be looking for street parking or parking lots, we have to download app and be adding money, since it is allowing to pay only for 2 or 3 hours, it was a bit challenging to find parking since streets are very narrow, we visited in May, so could only imagine how it is during the busy season.
Read More
Richard
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

A lovely stay, the hotel was ideally situated in Soller, the hotel was nice and quirky, without trying too hard. Staff were helpful and attentive. Will stay again
Jannine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The hotel is one of life’s little gems . it’s beautiful and was wonderful to stay the rooms are all different and it is very comfortable, cannot fault anything the staff were very polite and nothing was to much trouble.directions and very helpful with bus and taxi services. I will definitely be visiting again 100 % breakfast was delicious and so fresh cannot fault in any way jannine
Read More
Verified traveler
2.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

I am not able to put the video, the sheets had holes, the paint was peeling everywhere especially in the bathroom in addition to the mold, we were shown another room which was in the same condition, we left and the hotel did not want to reimburse us
Carmen
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Absolutely amazing!!! Staff was wonderful, hotel has a great “home feeling” very central
melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everyone quite accommodating & friendly
Denise
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Very nice quirky hotel in a in a lovely area, frendly staff. A few things could be improved like i was in a basement room which was fine as it was lovely but it had a strange smell as if they had put something to maybe cover a damp musky smell not unusual for Mallorca there is only a curtain separating the toilet from the bedroom,bedside tables would be good and the hallway to the room was on quite a steep incline and the flooring was a lino that was a bit slippy not good for me having just had a knee replacement and am still struggling with walking a flooring with some grip would be far better. Nice selection for breakfast.
Read More
Franka Antonia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Wir haben eine Woche im Hotel verbracht. Unser Zimmer war schön und modern gestaltet und ruhig zu einem Innenhof hin gelegen. Toll war, dass wir einen kleinen Balkon hatten. Unser Badezimmer war mit einer Glasscheibe und einem halbtrabsparenten Vorhang vom Rest des Zimmers getrennt - das ist vielleicht nicht für jedermann, aber uns hat es nicht gestört. Das Servicepersonal war sehr nett und aufmerksam, das Frühstück war immer frisch und reichhaltig. Falls es uns noch einmal nach Sóller verschlägt, dann kommen wir gerne wieder!
Read More
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

The hotel is in a brilliant position and close to everything, the bus is about 10 minutes walk. I guess our only real issue with the hotel is that there’s no proper door for the toilet / bathroom which is a little odd. There’s only a curtain for privacy. Also, the tv didn’t work for the entire stay. Other than that it was a pleasant stay and the the two gentlemen who work there are lovely and we’re very helpful. I highly recommend the Ca’n Limonona pasta restaurant literally 30 seconds walk up the lane.
Read More
Tatjana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 195 week(s) ago

Expedia Group verified review

Hotel was quiet but in a great location near the main square. Room was spacious and nicely decorated. Staff was friendly and accommodating.
Nicholas
4.0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Small cramped room , tired condition despite being fairly new. Poor or non existent service. we arrived and could not gain access to hotel. The telephone number on Hotels.com was for a service company that stopped dealing with hotel in April and when I called the mobile number on the front door to gain access to the key lock box the phone rang out 3 times whilst I called then the owner of the phone switched it off. They eventually answered hours later when I called again and mumbles some rubbish about having sent me the code. Breakfast was good apart from serving concentrated orange juice !......really in Spain and NOT real Orange juice, how much did they save for that mistake !!!!
Read More
Jay
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Booked one night at 5pm for the day itself which is later than the norm i appreciate. I received an email confirmation immediately and then received two more emails asking what time i was aiming to arrive. I replied immediately stating 9pm. As we set off for the hotel i realised I hadn’t received a reply. Reading the comments on hotels.com i knew out of norm hours checkin was an issue. I frantically called the phone number in the confirmation email only to learn it was out of date. It was for another hotel which had disassociated itself from the hotel in April 2021. I was now driving through the mountains with little reception not knowing where my wife and child would be sleeping that night which was super stressful and very unnecessary. We arrived at the hotel at 930pm i called the emergency number listed on the front door 5 times and eventually got through to ‘remote reception’. Once I received the welcome instructions things improved but it was all so avoidable. Room 111 was quirky but quite nice. Breakfast was fresh and generous Location is amazing on just off the main square. Great if you are walking stressful if you have a car to park or unload. Be prepared to park at one of the two public car parks not difficult but just be prepared
Read More
Jake
10.0
/10
Reviewed 242 week(s) ago

Hotels.com verified review

The hotel cancelled our reservation due to flooding and rebooked us at a partner hotel last minute. The hotel was very nice and the staff was accommodating. The location was excellent, a few minutes from the port.
Caroline
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

The room did not match our expectations. It was in the basement, it was very damp and not at all as beautiful as in the images on the booking site.
Jacqueline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 277 week(s) ago

Expedia Group verified review

I liked the location and that they were dog friendly
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 294 week(s) ago

Expedia Group verified review

Comfortable, contemporary rooms just footsteps away from shopping and restaurants in the main plaza of Soller
Number of reviews per page
20
40