SBH Monica Beach Hotel

The resort is based in a very lovely place, near the beach. Pools and beaches are very clean. If you like to travel around the island, the place is great as a base. Rooms are reflected in the price, but kept nice and tidy by the staff. there are two things to consider before you go there: - food is very boring, always the same, uninspiring, choice is very limited and all stinks of cooking oil - you will as well after each visit to the dining area. - reception team is very unpleasant and full of themselves. They provide a very little support and often look upset when approached. They also don't explain all rules and requirement clearly. We personally had been treated very badly by them (including manager) in front of other guests and when it turned up it was their fault, no apologies were given at all. Don't expect good service there. The experience we had affected our stay really badly, we won't stay there again.

Very impressed with the hotel and apartments, the complex was spread over a large area and very well designed, it felt open and there were lots of different areas with sun loungers, overlooking the sea in shade or sun, overlooking the pool either the busy main pool or the more quiet pool, which meant even though the hotel was fully booked you could still find quiet places. Every where was clean and tidy and the food was good. It would not take much too bring it up to a 5 star hotel. Unfortunately we did not initially get the sea view room that we booked, but the manager and staff made up for the error by sending a bottle of champagne and upgrading to gold wristband plus free safe, after 2 days we were moved to a perfect full sea view room, which was very much appreciated.

I like the view and Africa bar. Most of staff very friendly couple a bit rude.(one Tall dark hair guy in reception) I did not get my deposit back for towel because i did not have the receipt!!! Food hygiene and quality of food did not match a 4 star hotel.

Only thick curtains, not netted ones as 5yrs ago been taken down. Can't have natural light and privacy on ground floor with public footpath immediately outside. Had to have aircon 24/7 as security risk to open door at night

We were advised to get wi-fi covered full hotel area if we pay for it, however it was not available in our room No. 420

Solid 3-star experience: Clean, comfortable, adequate, and great value for money. We stayed at SBH Monica Beach for 5 nights at the beginning of Jan. And for the price, we would have absolutely no hesitation returning to this hotel - in fact we have already discussed doing so at the end of '23. We're giving our overall experience 3 stars, based upon the following: Room Accomodation We stayed in (what we believe was) an Apartment room. The bed was incredibly comfortable. The water pressure and temperature of the shower was great. The bathroom was clean and well presented, with a stong Hair Dryer. The main room was equipped with a small electric hotplate, that was not needed during our stay. And a fridge that did the job. The room was spacious, more than enough for two adults. The TV was big, with a decent amount of German and Polish channels to choose from, mostly. Areas to improve: The bed only came with two pillows, there were no extra pillows stored in the wardrobe. The fridge was empty, some bottles of water would have been nice. Having walked around the entire complex, we would definitely book a sea-front / sea view room next time

We chose the SBH Monica Beach Hotel for its proximity to the ION Windsurf club located on the beach. The resort is supposedly a 4* all-inclusive but found out quickly that this is very misleading. Comparing this to my experience at a 3* / 4* / 5* all-inclusive resort in the Caribbean, this is closer to 3* with a huge asterisks on the all-inclusive component. Biggest surprise was that the use of the safe in the room is an additional cost. This should complementary, just like the hotel key card that locks the door and safeguards your room / belongings. Wifi is only available in the lobby with very weak reception, and none in the rooms or throughout the property (so we ended up roaming the entire duration of the trip instead). Most of the activities that they advertise (mini-put, tennis, basketball, etc) are an additional cost to rent per use. There is no late-night snack bar so you better fill up at dinner or prepare a plate as they close promptly at dinner - I recall the last few minutes of dinner service when I walked to fill up my glass of water before leaving and the beverage section was roped off with the waiter pointing to his watch as explanation as to why I cannot refill my drink. There is no water fountain available on the property so bring a water bottle and keep it full while the bar remains open. After service closes, you will have to wait until the next day. Cockroaches everywhere at night.

Great hotel with the access to the beach. The food is delicious and plenty to choose from. Very impressed by the New Years Eve dinner.The beach could be more incorporated in to the hotel. The deck chairs extra charge and long walk to the hotel bar to get the drinks. Also extra charge to use safe in the room. The Wi-Fi only free in the public areas. But the weather was beautiful and we had a great time.

This resort is absolutely amazing, booked a sea view room and had the best views for the sunrise and sunset! The food at he resort is fantastic always something different to eat, and fresh seafood, desserts and juices. They have amazing service options and I payed for the premium service at the resort as well as booking the all inclusive option. The premium services offered tea and coffee in the room, bottles of water and a beautiful basket of fruits. The gym was also great with fantastic equipment. Enjoyed the beach, clear water and beautiful sand. Expected the weather to just be warm especially in February but got an amazing dark tan due to the temperature reaching up to 30 degrees Celsius everyday which was fantastic and very hot!!! There’s so many sun loungers that you won’t need to feel like you won’t be able to find space to lay around the sun or the pool. Overall I could go on all day about how beautiful the resort is but it’s honestly the best and will definitely be bringing friends and family next year for another winter break!!! Thank you so much for an amazing time :)

Every aspect of our stay at this hotel had been excellent. The staff, entertainment, facilities, food and overall service were fantastic. We stayed for 1 week and every day got better and better as the week went on. Really pleased with SBH Monica Hotel.

Great all inclusive deal with varied buffets although not brilliant for vegetarians so I ate a lot of eggs and cheese but nice salad bar. Great pools and so near to the beach. Relaxing to go to sleep to the sound of the waves. Nice room but with traditionally hard Spanish beds but I have found the same in other Spanish hotels so must be typical. No tea and coffee making facilities in room which was a shame so bring your own travel kettle and tea bags if like me a cup of tea at any point in the day is an essential. There is a fridge in the room and a supermarket a five minute walk away so you could put a bottle of wine in and enjoy it on your patio or terrace in the evening but there is no patio lighting so a few candles might be nicer than relying on the bedroom lights. Some rooms have poor internet signal so I had to come to the main block to go on the internet as room signal was sporadic. This I wouldn't mind but you do have to pay 25 Euros per week for the privilege. Apart from these minor points the stay was wonderful and the staff very friendly and helpful. I would definitely recommend this hotel.

have stayed in monica beach many times in cost calma and love the hotel more every time great staff great food and wonderful location on the beach should have 4 stars

Only 3-star in SBH group listed for FUE.I have been there 10 times over 5 years. Accom being uprated.I had renovated room easily worth 4star. Spectacular tropical garden. Lots of steps.Nice restaurant, about 40% vegetarian. No supplement for singles. On ly does all-in. Wonderful value. Terrific beaches, weather- 29-ish last week, reached 32 last week oct. warm evenings. FG JAMES

Die Ankunft war leider sehr holprig. Ich sollte einen T*i-Voucher vorlegen, obwohl ich nicht über T*i gebucht habe. Dann hieß es, ich müsse mein Zimmer noch bezahlen. Durch einen kurzen Chat mit Expedia lies sich das Missverständnis lösen. Das Hotel-Personal war dabei aber eher nicht sehr freundlich. Leider habe ich ein Zimmer bekommen, das schon in die Jahre gekommen ist (ich glaube, es gibt aber auch neuere Zimmer). Zuerst kam schwarzes Wasser aus der Toilette. Die Armaturen sind schon mit einem halben Zentimeter Kalk besetzt. Das Essen war okay, das Buffet sah aber manchmal aus, wie ein Schlachtfeld. Außerdem hat der Restaurantleiter zwei mal vor meinen Augen ohne ein Werkzeug selbst mit der Hand in eine Schüssel gegriffen und sich das Essen selbst vor allen Gästen in den Mund geschoben. Einfach im Vorbeilaufen. Insgesamt war mein Aufenthalt schon okay, aber ich habe von SBH schon besseres erlebt.

Prachtig strand, net hotel, wel verouderde kamers

Da ich schon 3x dort war. Hat es sich sehr verändert. Das Personal an der Reception muss besser Orientiert werden um Auskunft zu geben. Habe auch ein Mail geschriben ich hätte gerne ein Zimmer mit Meerblick. Hatte keine Antwort bekommen. Bei der Ankunft wollte er 1000 Euro aber ich habe alles im vorau 2000 Euro schon längst bezahlt. Sonst war alles gut. Liebe Grüsse. S. Wenger

hotel agreable et bien situe

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Struttura nel complesso bella e in ottima posizione, unica nota stonata la cucina molto basica e ripetitiva e in alcuni giorni veramente con poche varianti.

Essen nicht gut. Personal in den meisten Fällen kein Lächeln auf den Lippen. Zimmer sehr weit entfernt vom Schuss. Etwas in die Jahre gekommen.