Crystal Resort Dickwella

Worth for the money!

Highly Recommending this hotel .Great value for money room was comfortable with efficient airconditioner and very clean. good manager,The bathroom is very clean and had everything you needed including We have stayed here before and would definitely stay again .I would have no hesitation ,we are happy.

Would not recommend staying here at all. There was such a weird vibe at the hotel with the staff. The rooms are extremely dirty - and have a horrible drain smell. When asked if we wanted our room cleaned they said we would have to be there to use our key as they don’t accept responsibility for staff going in without you being present. This gave us issues about leaving anything at any time. Further, every morning the staff downstairs blast their music from 8am to the point you can’t hear your own conversations. Overall really poor experience.

Highly recommended 、fantastic sea views room, The room is clean .great shower & bathtub、.air conditioner is very good. Beatiful hotel with amazing pool. Very clean ,excellent food at the breakfast、

Highly recommended ,excellent place to stay 、very Good sea view 、Room is big and very clean、It is a very safe place. very comfortable and nice sea view of the beach from the rooms.brekfast very Good. everything perfect、we definitely come again.

Deceiving photos showing the property as being at the beach front, In fact there is a very busy road in front and you step straight on it through the gates (not the gated walkway but car’s gate). This place should never be called a resort it is a 2 star hotel at best. All toilets are very smelly and the family suite only has on a/c for 2 sizeable and very dated rooms. Avoid unless desperate and no other properties are available in the area.

Location

Great value for money highly recommend The room was comfortable with efficient airconditioner 、hot water ,bathtub,pool,24 hours security guard,Room very clean. The bathroom was spotlessly clean and had everything you needed including a good shower.breakfast very good, We have stayed here before and would definitely stay again .I would have no hesitation in recommending this Resort

It felt like no one had stayed in this hotel for years and we were the only guests. There were SO many bugs and it was just a very weird experience. We left 2 days early.

Killer location, and a perfectly nice, if basic, hotel right on Dikwella Beach. Clean, comfortable, and unfussy rooms, most with views of the ocean, which is just across the street. Not much in the way of a restaurant, but plenty of local options right on its doorstep. Lovely pool. Nice staff, if a little absentee. So-so WiFi.

property was very good room was spacious clean would have been perfect if it had a safe

Highly recommended 、 Lovely place to stay.Room is very clean.great Resort. superb food and wonderful sea view location , Breakfast nice. fruit plate for breakfast very nice、breakfast Mango fresh juice so delicious 、Nice pool good airconditioner ,nice hot water bath tub . great staff ,Really enjoyed it 、we are come again

Good Resort ,Clean seaview room. perfect, hot water, airconditioner excellent, nice pool,good breakfast we will enjoyed.

Suberb sea view room, clean property & very clean room .Good stay,Goodfood. sea view rooms with balcony. nice pool,Good staff,Good stay. we are highly recommend this resort.

Appalling service from staff. I confirmed that I wished to stay another night and was told the price and it was no problem. I tried to pay but was told to pay at checkout. Then in the morning they refused this saying as I had not paid yet they did not need to honour this. Ants all through the room and dirty sheets!

Nice pool and front property area with balcony / ocean view rooms. A bit antiquated however excellent family style service.

Great location with a beautiful view and lovely swimming beach across the road from the resort. Highly recommended the upgrade to the superior suite.

Great location. Loved the superior suite. Air conditioning worked well and nice to have a big room with 2 beds

This hotel has a lot going for it but under current management it definitely won’t succeed. The manager just walks around, never actually doing anything & if asked something never really knew the answer It has a lovely looking bathroom but the water pressure is so bad it took almost an hour to half full the bath......then I gave up. They advertise a “mini bar” there’s NO mini bar, there is a small fridge & tea & coffee making facilities. Actually I don’t recall the restaurant being licensed either. The $6USD breakfast ( that you have to order on checkin) is a joke, 3 tiny chipolatas, 3 potato wedges, 2 small tomato slices, eggs didn’t even half full the plate. Did get toast & fruit but it’s an absolute rip off. The pool closes at 7pm, there is a beach opposite which you can swim at all day but at dark ( when it’s still 30 plus degrees) you can only look at the pool because it’s closed. The beach is right out the front of the hotel it’s a nice beach but there is a dirty, smelly patch of water on the sand ( drain?) that you have to walk past. There are sun loungers on the beach outside the hotel ( but aren’t operated by the hotel) so you have to pay to use them) a hotel in this price range should provide them. The internet is appalling, it took almost 3 hours on our arrival to get a connection & that kept dropping out. Our entire stay was a complete disappointment. After one night we walked 500m or so down the beach where we luckily found the “Madu Friendly Villa “

This hotel was perfectly located for our little family. Our pleasant room looked out over the swimming pool and across the dirt track to the beautiful beach at Dickwella. It was just a 1km walk from the stunning Hiriketiya beach where we spent much of our holiday learning to surf and chilling out. It's a short stroll into Dickwella and a little wander along the beach or through town brings you to the bustling Saturday market which we loved. The hotel staff were incredibly friendly - our 8-year-old loved them - every one of them made him feel like a VERY important guest. He also loved spotting ghekos and lizards in the hotel gardens, fruit bats at night and water monitor lizards on the beach. We went for room only, and found the hotel food was cheap and cheerful - we would have liked more authentic Sri Lankan options on the menu, but there is a wealth of amazing restaurants within walking distance in Hiriketiya. The hotel staff were happy to provide competitive rates for day trips and provide a driver at reasonable rates too. One slight downside is there was no bar on site, but again, the staff were so helpful and more than happy to nip up the road to buy in for us. Overall a brilliantly-located, small and friendly hotel with fantastic sea views and attentive staff.