ME Colombo

The bathroom was very dirty. Black mold and some stains on the shower wall. Showed pictures to the manager but didn't cleane properly. Didn't give me another room or anything.

Convenient location. Room was clean. Staff were helpful. Hotel needs an update. Shower went cold within a couple of minutes. Road noise was prominent and loose external fixtures need to be repaired. Balconies were a good addition but external parts of the building need cleaning

More like a 2 star property, not clean, stains on the linen and mould on the blind and shower walls but there’s a sign saying you get charged 100USD if you stain towels. There was about 15 red ants we found in the room just before check out by the balcony, also the balcony door lock was broken. Location is nice but you can definitely get better quality for cheaper elsewhere.

Already reviewed my stay, for both reservations, earlier.

Had 2 separate reservations and the initial one was more expensive. That initial room was dirty (sewer flies in the tub, strong mildew from the shower, stains on the couch, dust/webbing hanging from the lights, weak fan etc.) Second reservation I politely asked that the room be cleaned and they did absolutely that. Still had bugs but they gave me spray. Confusion with restaurant staff--the just do not fill in the blanks nor say they don't understand. They just do things and keep wondering why you're not happy. The hotel manager, however, worked ALL of this out. Got on everyone to make sure I was taken care of, midway. Staff are very friendly and sincere! The hotel is wonderful and it was amazing by the last 24hrs. Just a shame I have to be in this weird spot of being a polite foreigner and firmly getting what I paid for. Good food. Excellent breakfast! Guests are often foreigner or well-done locals; and, we want clean rooms as soon as you give the key. End of story.

The staff were all so friendly and accommodating. The room was so clean with a powerful shower and comfortable bed and perfect for our overnight stay. Spent the morning at the rooftop pool before midday checkout. Would recommend!

Spacious, clean and very comfortable rooms. Staff very friendly and happy to assist.

Hard to recommend due to condition of the property, traffic noise and comfort levels. Door to room was hard to operate and left open by staff after making the room up. Condition of gym equipment rendered it inoperable. Pool was temporarily closed for maintenance without warning. Wifi was slow at best.

My primary hotel when I visit Colombo

Terrific staff and excellent service

Good

It’s not a big property, it has some height but not too much wide. But it’s well managed and have good view too. Food quality is better we tried their evening snack platter and that was awesome. Room space is quite decent and have all the necessary stuff. Duty manager and staff is very polite and helpful. Location was it’s good as well, one mall and street food market is near.

Comfortable, clean and convenient place. Food is tasty and safe. Supportive staff.

Hard to order breakfast from waiters or communicate with reception staff in English, hire more English speaking staff for tourists that come in

Excellent service

The ac was not working and I informed staff about it but they did not do anything about it.

Pramash and the rest of the staff went ABOVE and beyond not only to make our stay comfortable but to ensure our travels further on from Colombo was smooth. He called the train station and checked which train we needed to be on for when, called local hospitals about whether we could book a PCR back in Colombo in a months time. Excellent and kind people and an all round lovely hotel!

Clean and comfortable room with all the amenities you could need (towels, toiletries etc). Pool lovely but breakfast was superb. Hotel a little out of the way from what seemed to be the main part of Colombo but was very close to the better bit of beach

I will recommend this for anybody. I am pleased with the service Very friendly staff

I only stayed here one night but found the room super comfortable and clean. Traffic noise from the street was quite loud. The staff were super friendly and helpful.