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The Palms
Resorts
7.6
/10
Pleasant
52 reviews
What Guests Say About Their Stay
Kathy
10.0
/ 10
My husband and I enjoyed our visit to The Palms. It was a convenient location as Beruwala is near (we walked to it but it was a hike). Relaxing, breakfast buffet was great, staff was helpful, but internet was only in the public area and even then only in certain areas in the public area.
Jon
10.0
/ 10
They say they're 3.5 stars, but they were certainly aspiring to more than that. The location is great and the service was really good. Nothing was a problem and there was a really good atmosphere among all the staff. Every person seemed happy and content, eager to do a complete and thorough job. I think the place is better than it looks in the photos!
Margrethe
10.0
/ 10
Very nice place. Nice beach and pool.
Good dinner- and breakfast buffet.
Quiet place.
AC was not really cold, but the fan helped.
In the Area
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Moragalla, Kalutara Division, Kalutara District, Western Province, Sri Lanka, 0034
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Palms
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What's around The Palms
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Moragalla, Kalutara Division, Kalutara District, Western Province, Sri Lanka, 0034
Discover More About The Palms
Location
The Palms is located in area / city Kalutara Division.
About The Palms
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Palms exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Palms.
All facilities in The Palms
Others
Hotel Services
- Laundry service
- Express check-in
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Garden
- Library
- Barbecue
General
- Banquet
- Smoking area
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Beach Bar
- Breakfast
Business Facilities
- Meeting facilities
- Business center
- Computer station
Sports and Recreations
- Game room
- Billiard
- Fitness center
Family-friendly Facilities
- Babysitting & childcare (surcharge)
- Children pool
Nearby Facilities
- Souvenir shop
- Hair salon
Transportation
- Bus/truck parking
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Palms
Important Note
- Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children
- Rollaway bed fee: USD 15 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Palms | 100 |
Number of floors in The Palms | 3 |
Another facilities in The Palms | Laundry service, Express check-in, Tours, Wedding service, Luggage storage |
Frequently asked question in The Palms
What are available facilities at The Palms?
There are top facilites at The Palms such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palms?
The standard check-in time at The Palms is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Palms provide breakfast?
Yes, The Palms provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Palms
Other sources (52)
7.6
Pleasant
From 52 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
7.4
Service and Facilites
7.8
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Traveler Reviews The Palms
Number of reviews per page
20
40
Top reviews
Naomi
Business Family
6.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
I like the view
Rohinton
8.0
/10
Reviewed 317 week(s) ago
Hotels.com verified review
The stay is comfortable and good. The staff needs to be pushed, but if you speak to any manager or supervisor they are very understanding and help.
Samuel
8.0
/10
Reviewed 382 week(s) ago
Hotels.com verified review
Nice hotel. Had no problems. I thought it was a little pricey but would stay there again
anon
6.0
/10
Reviewed 420 week(s) ago
Expedia Group verified review
Overall good hotel with easy access to the beach and a clean pool. Friendly staff.
Justina
6.0
/10
Reviewed 430 week(s) ago
Expedia Group verified review
Nice, clean and spacious room and bathroom. Hotel a bit dated, expected more premium quality for 4 stars and from the photos.
Great breakfast but lunch (for an additional fee) portion was small and average. The beach is ok but not great.
Natalie
8.0
/10
Reviewed 431 week(s) ago
Hotels.com verified review
Great hotel for the money. Great relaxing setting with well maintained grounds.
Great beach and pool.
Beach restaurant food was excellent as was the breakfast buffet.
Staff were very attentive and friendly.
Nightly entertainment was also provided in the form of live music.
Would highly recommend.
I didn't use the spa but prices seems a bit high compared to what you would find outside the hotel.
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nee
8.0
/10
Reviewed 442 week(s) ago
Expedia Group verified review
Great stay. Love the sorroundings. Was fun to walk on the beach and relax in the beautiful lounges. Internet was not working in room and buffet food could be better!
Kathy
10.0
/10
Reviewed 443 week(s) ago
Expedia Group verified review
My husband and I enjoyed our visit to The Palms. It was a convenient location as Beruwala is near (we walked to it but it was a hike). Relaxing, breakfast buffet was great, staff was helpful, but internet was only in the public area and even then only in certain areas in the public area.
Omar
2.0
/10
Reviewed 447 week(s) ago
Expedia Group verified review
The Palms Hotel in Beruwela looks like it was built in the 70's and hasn't been updated since. The rooms are dirty, with antiquated furniture. The is no internet service available in the room. The Breakfast Buffet is the worst I have experienced in comparable Asian Hotels. The only saving grace is the friendly staff and great beach. Overall I cannot recommend this Hotel to anyone in good conscience - look elsewhere.
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Verified traveler
2.0
/10
Reviewed 479 week(s) ago
Hotels.com verified review
The property is beautiful with plenty of wooden architecture n greenery. That is where the pros end. We stayed for 3 nights with kids and regretted every single day.
The rooms were musty with strong stench of old furniture. The room towels, bedsheets looked like rags from the last century.
The buffet breakfast was the same on every single day with limited options. No fresh juice, no brown bread, cut fruits with flies on it.
There are 2 restaurants, and one only serves buffet for all meals. The other restaurant and the in room dining has very limited options, especially for kids.
The beach is dirty n littered as it is a public beach.
Best to avoid this one at all cost and shift to it next door neighbor in the north. You will not regret at all.
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Verified traveler
8.0
/10
Reviewed 485 week(s) ago
Expedia Group verified review
Relaxing and generally enjoyable for our stay. Rooms with balconies very pleasant and a good size.
SAMI
8.0
/10
Reviewed 501 week(s) ago
Hotels.com verified review
LOOKS TOO BUSY . PERSONAL ATTENTION LACKING BEHIND.SMALL INSECTS FOUND IN BATHROOM. THE LOCATION IS FANTASTIC AND ATMOSPHERE IS AWESOME. NICE SWIMMING POOL AND BEACH REACH IS FINE.
Verified traveler
8.0
/10
Reviewed 513 week(s) ago
Hotels.com verified review
The Hotel has good Landscaping all the rooms are seaview facing the Beach its worth the Money.RoomService menu is very limited and they serve only till 11pm
Nalin
6.0
/10
Reviewed 521 week(s) ago
Hotels.com verified review
Hotel could be better maintained.
Nooria
8.0
/10
Reviewed 529 week(s) ago
Expedia Group verified review
I was here with my mum and sister for a couple of nights and it was worth every penny! We were given a room better than that was originally booked and the staff was always really helpful and friendly. The food wasn't as great and was still expensive. Overall, excellent place for a short stay with a lovely pool, garden and beach!
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Capt.Jetairways
8.0
/10
Reviewed 530 week(s) ago
Expedia Group verified review
It was overall good but can be improved by adding a few more items in it's cuisine and also having their own transport facilities.
An absolute necessity for tourists!!
After all people from all over the world are coming to this hotel too and wouldn't have to be running around finding and fixing taxis from local vendors by being asked sky high prices for traveling!!!!!!!
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Max
8.0
/10
Reviewed 591 week(s) ago
Expedia Group verified review
Overall the stay was pleasent! Although we booked a Garden view room most of our garden was blocked by a cement wall. However the staff was top notch and hotel it's self was very beautiful!
RHR
8.0
/10
Reviewed 591 week(s) ago
Hotels.com verified review
Thoroughly enjoyable overall
georges
6.0
/10
Reviewed 600 week(s) ago
Hotels.com verified review
nice beach but we had a cockroach in our room and the sheets were dirty.
c
2.0
/10
Reviewed 603 week(s) ago
Expedia Group verified review
First stuck us in a horrible room which smelt, horrible staff who had no idea, crap food, gym and opening hrs for gym and pool where terrible. The beach was nice. Waste of money, staying in a 1 star hotel provided us with better food and customer service.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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