At Old Town Aparthotel

Good location. Hard work climbing stairs to 4th floor with suitcases. Street entry by only door difficult as no instructions sent. Kitchen equipment lacking microwave and toaster. No teatowel to dry dishes. Two of the blinds wouldn’t stay down which was a problem as opposite close apartments could see straight in to us.

Great location and nice room, but communication with the host was not satisfactory. They didn't offer luggage storage services, which created additional issues for us that we had to resolve urgently.

Nice room in a great location...BUT, the room was on the 5th floor and there is no elevator (and no secondary fire escape). Just a winding circular stone staircase. You have to call on arrival to get the entry code to the door, and then code your own keys.

It was comfortable and had everything we needed. Location was perfect!

Great location, perfectly clean and pleasant apartment. It was a little cold on arrival, but just needed to wait for the heating to warm the rooms. I was a bit unsure how the virtual check in would work, so perhaps a few more details might reassure travellers about the process, as it was super easy. I would definitely choose to stay there again

The location of the apartment was absolutely perfect. Right in the centre, close to everything and honestly amazing. The apartment was ideal for two we had a lovely time it was very clean.

In a 17th century building there is no lift, but a twisting, worn, steep staircase. Access and checkin are via an intercom speaker. The address displays no sign outside, just a number over the door, like every other door in the lane.

Rooms were very small, but clean and comfortable. Great location!

Our initial check-in, and surprise walk up four floors on a spiral staircase, were a bummer, but overall this place had more positives than negatives. Nice renovation, very clean, heated bathroom floor, the sofa bed was made up and more comfortable than most. the kitchen setup and TV were both good. Despite being in the middle of tourist land it was quiet. On the downside, the listing does mention lack of elevator, but that is not enough to describe the actual conditions, which would be impossible for some people to manage. The owner should make this clear! Other small negatives: Bedroom has no window and is very tight, not enough bathroom counter space or towel hooks, broken pull-down blind on window. The #1 problem is lack of communication from the owner. We should have received an email explaining the check-in process (which is done via Ring doorbells) and including the wifi info (which we had to get from a neighbor). The owner is hard to reach and leaves much to chance. But it did work, and in the end this was a comfortable stay.

Great property . All worked really well. On fourth floor so be prepared for spiral stairs. You ring or phone owner at the building front door to get access. It’s all via a video ring door bell system. You self serve door pass card under instruction of owner remotely. Great location. One stop on metro thenk in easy 5 min walk or a 20 min walk from central train station. Just off the famous picturesque square in Galma Stan island.

The place is in a great location and was nice. Not much of a kitchen, so don’t plan on making meals there, but nice to have a refrigerator and microwave. My big complaint is communication. It was impossible to get an answer from anyone. I sent multiple messages and called and could not get a response. I had to change my dates and even Expedia customer service couldn’t get through to anyone. Very frustrating. Once we got there, there weren’t enough towels. Again, I couldn’t get through to anyone for days.

Great location. Room was comfortable. We were on the top floor and had to carry heavy suits cases up the winding stone staircase and then a really small wooden staircase which was difficult.

Overall the stay experience was good. The location is fabulous - it’s right in the heart of old town and just 5-7 mins walk to the metro station. Room was quite good too- The only bummer was that my room was on the 5th floor, so carrying my bags up and down those many narrow stairs was a challenge.

This property is located in the center of attractions, 5 mins walk to Royal Palace. Very quiet. Next to Noble Prize Museum and restaurants. Great location! Only drawback is we stay there for 3 nights, no one come take the trash out and we don't know where to take the trash to.

I cancelled and asked for a refund yesterday. The room was located on the 5th floor with no lift. It is impossible for me, a 66 year old woman to walk up 5 flights of stairs with my luggage without assistance. The man on the ring said there was no one to help me.

Great apartment, in a great area! Perfect for a short break. The only slight jiggle was not having for the bedroom, which got a little got and stuffy at night.

Everything went smooth, apart from having to wait until 15:30 to drop my large bags as the place doesn’t offer large bags storage before check-in time.

Great location, able to walk to almost everywhere. Late check-in time available. Although not allowed to leave cases which was not helpful on check-out. Very small kitchen may as well be just for tea/coffee. No tea towel. No oven, just microwave, no toaster so had to eat out a lot. Sofa bed was comfy for the kids. Bedroom was tiny and no window. Blind in living room was broken. We booked an apartment for the ability to eat as a family so that was a bit disappointing, but can't beat how central it was.

In old town, great location. But no staff to talk to if any need. Tried call and message without luck.

Very central location on Gamla Stan