Best Western Hotel Arctic Eden

Hotels
8.4
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Aurora

10.0
/ 10
Excellent helpful and friendly staff. Tours were easily able to pick me up here. Bus to the train station isn't stopping there but ordering a cab or walking is an option. Great breakfast and pub!

Allison

10.0
/ 10
Very convenient when you want to do tourist attractions such as northern lights tour and they pick you up there - it’s listed as one of the hotels for pickup locations. It was pretty warm inside with insulated heating and a brick wall in your room. They also provided free breakfast, cozy common room, gym, sauna, pool to use. Right next door is the arctic thai and grill restaurant so it’s very convenient to get food there within 2 min walking distance. Also it’s an 8min walking distance from the airport bus that drops you off. Make sure to get off at the last stop which is in Old Kiruna city.

Kylie

10.0
/ 10
Very clean, staff was very friendly and helpful. Sauna and pool were nice. Would stay here again!
In the Area
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Foraregatan 18, Jukkasjärvi socken, Kiruna, Norrbotten, Sweden, 98139

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
Best Western Hotel Arctic Eden is a hotel is located at Jukkasjärvi socken.
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What's around Best Western Hotel Arctic Eden

Foraregatan 18, Jukkasjärvi socken, Kiruna, Norrbotten, Sweden, 98139
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Lobby Best Western Hotel Arctic Eden
Exterior 2 Best Western Hotel Arctic Eden

Discover More About Best Western Hotel Arctic Eden

General


In Kiruna (Centrum)

Location


A stay at Best Western Hotel Arctic Eden places you in the heart of Kiruna, steps from Samegården and 8 minutes by foot from Kiruna Folkets Hus. This spa hotel is 0.6 mi (0.9 km) from Town Hall and 0.8 mi (1.3 km) from Luossabacken.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Samegården - 0.2 km / 0.1 mi
Kiruna Folkets Hus - 0.6 km / 0.4 mi
Town Hall - 1 km / 0.7 mi
Luossabacken - 1.1 km / 0.7 mi
Kiruna Church - 1.3 km / 0.8 mi
Kiruna Mine - 3.1 km / 1.9 mi
Jukkasjärvi Church - 20.1 km / 12.5 mi
Kalix River - 22.2 km / 13.8 mi
Jukkasjarvi Kyrka - 24.8 km / 15.4 mi

The preferred airport for Best Western Hotel Arctic Eden is Kiruna (KRN) - 9.8 km / 6.1 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Dining


Enjoy international cuisine at Restaurang Arctic Eden, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 39 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

All facilities in Best Western Hotel Arctic Eden

Bar, Cafe and Lounge Best Western Hotel Arctic Eden
Bar, Cafe and Lounge
Swimming Pool Best Western Hotel Arctic Eden
Swimming Pool
Entertainment Facility Best Western Hotel Arctic Eden
Entertainment Facility
Fitness Center Best Western Hotel Arctic Eden
Fitness Center
Functional Hall Best Western Hotel Arctic Eden
Functional Hall

Things to Do

  • Indoor pool
  • TV lounge
  • Spa
  • Library
  • Sauna

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Reception hall
  • Terrace

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Computer station

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery

Transportation

  • Area shuttle with surcharge

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Hotel Arctic Eden

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Best Western Hotel Arctic Eden
39
Number of floors in Best Western Hotel Arctic Eden
3
Another facilities in Best Western Hotel Arctic Eden
Indoor pool, TV lounge, Spa, Library, Sauna

Frequently asked question in Best Western Hotel Arctic Eden

What are available facilities at Best Western Hotel Arctic Eden?
There are top facilites at Best Western Hotel Arctic Eden such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Hotel Arctic Eden?
The standard check-in time at Best Western Hotel Arctic Eden is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Best Western Hotel Arctic Eden?
Best Western Hotel Arctic Eden is a 3.5-star hotel.
How many floors does Best Western Hotel Arctic Eden have?
Best Western Hotel Arctic Eden has 3 floors.
How many rooms are available at Best Western Hotel Arctic Eden?
Best Western Hotel Arctic Eden has 39 rooms in total.
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More Reviews from Other Guests in Best Western Hotel Arctic Eden

8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Best Western Hotel Arctic Eden

Number of reviews per page
20
40
Top reviews
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable and the staff were very friendly.
Karina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Absolutely place do NOT stay. In the luxury room we can’t sleep because the bed are so hard and discomfortable. Have no shampoo, the half of light doesn’t work and we order food from the restaurante and they send to us all wrong the hotel didn’t asked us to pay for this food mistake but this doesn’t matter when you arrived after a long tour in your holiday latter and need to eat a disgusting pizza because of this mistake. We cancelled the others days and we moved to other hotel and this action save our holiday. So much stress we lived here. We don’t recommend
Read More
Marissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room with an extra area for baggage and snow clothing. Staff were helpful and plenty of food options close by including a small grocery store.
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cozy warm and accommodating
Aurora
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent helpful and friendly staff. Tours were easily able to pick me up here. Bus to the train station isn't stopping there but ordering a cab or walking is an option. Great breakfast and pub!
Allison
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very convenient when you want to do tourist attractions such as northern lights tour and they pick you up there - it’s listed as one of the hotels for pickup locations. It was pretty warm inside with insulated heating and a brick wall in your room. They also provided free breakfast, cozy common room, gym, sauna, pool to use. Right next door is the arctic thai and grill restaurant so it’s very convenient to get food there within 2 min walking distance. Also it’s an 8min walking distance from the airport bus that drops you off. Make sure to get off at the last stop which is in Old Kiruna city.
Read More
Kylie
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean, staff was very friendly and helpful. Sauna and pool were nice. Would stay here again!
Shawn
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff are really friendly and professional. Great location as well, close to the bus stop, easy for those who don’t rent a car
joseph
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

People there were very accommodating
Eduardo
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The rooms are small, old, dated, and not well kept (see the picture of the peeling fake-wood floor). However, what really makes this possibly the worst hotel I’ve ever dealt with is the fact that they shamelessly trick you into getting something different from what you paid for. I had a group of people, and two of the rooms I booked were supposed to have two twin beds. Well, they put my friends into rooms with one queen-size bed. When I complained, they showed me the small print that showed up after I made the reservation, in which, among many other things, they say they can’t guarantee room configuration requests (even though they allow you to pay for it). Now, here’s the thing: on Hotels.com, they can enter exactly how many rooms they have and the configuration, so when the rooms get booked, that configuration is no longer offered. In other words, they purposefully list rooms with one queen-size bed as having two twin beds. Picture yourself in this situation: you book a room that is listed as one configuration, and pay for it. However, when you arrive here, tired and looking forward to getting to your room, they tell you that what you paid for is not available, so you have no choice but to take what they will give you, or go through the hassle of cancellation, fight for a refund because you canceled in less than 24 hours, and still have to try to find another hotel in Kiruna. Would you want that? Well, that’s what you risk when you deal with this hotel.
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EYAL
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We checked out immediately after checking in this a run down hotel. They did not argue, agreed to credit us and we moved to a reasonable hotel in the new part of town.
krutika
icon-Leisure
Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenience and known name in a foreign country. There was no control to regulate the temperature in the room. Staff was very nice . Fr
Edward
icon-Business
Business
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I’ve stayed here at least 9 times previous. It is clean comfortable and the price is right. It is a working person’s property. You will see plenty of hard hats and safety vests. I will likely stay again.
Frances
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great hotel with really friendly and helpful staff, good breakfast with plenty of options including fruit, eggs and pastries, the Thai grill was good for a quick bite and the restaurant / bar in the hotel had good food options which were excellent. In the old centre of kiruna so the new centre is a taxi ride away but if you’re out doing organised trips, it doesn’t really matter
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Suzanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very clean and cosy pub are the highlights of this hotel. I think more tour information at reception would be helpful for independent travelers, info re bus, taxi, local ski resort to make the most of the visit to kiruna.
Viorica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

.
Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent staff, but very limited transportation. This isin the old city and there is nothing there. Requires transport to new city.
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Overall we enjoyed our 2 nights here. The room was spacious & we loved the underfloor heating in the bathroom! Breakfast was good & staff friendly Most of the tours seem to do pick ups here which is handy but with the town centre being relocated, it is a bit away from the new centre. As it was a weekend, apparently there are very few buses & local taxis are very expensive so we walked to the city centre to have a quick look at the snow sculptures, have a coffee etc. It probably took us nearly an hour walking in the snow which was fine but would have been challenging in ice. As the airport bus only connects with flights to Arlanda & we were connecting in Copenhagen, we booked a taxi through the hotel which worked well. If you have a car, there is good carparking.
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Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Only stayed for one night, but whilst there the staff were excellent, everywhere was spotlessly clean and the food in the Pub really good
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This was a great choice for a home base in Kiruna. Although this side of town is being phased out, there is a grocery store and excellent Thai restaurant a short walk away. It was also easy for me to coordinate pick ups for my excursions from here. I was very comfortable in my cozy room, and I enjoyed the sauna as well. Thank you for a wonderful visit!
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Number of reviews per page
20
40

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Others 4 Best Western Hotel Arctic Eden

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Hotel Arctic Eden

Number of reviews per page
20
40
Top reviews
Keith
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was clean and comfortable and the staff were very friendly.
Karina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Absolutely place do NOT stay. In the luxury room we can’t sleep because the bed are so hard and discomfortable. Have no shampoo, the half of light doesn’t work and we order food from the restaurante and they send to us all wrong the hotel didn’t asked us to pay for this food mistake but this doesn’t matter when you arrived after a long tour in your holiday latter and need to eat a disgusting pizza because of this mistake. We cancelled the others days and we moved to other hotel and this action save our holiday. So much stress we lived here. We don’t recommend
Read More
Marissa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room with an extra area for baggage and snow clothing. Staff were helpful and plenty of food options close by including a small grocery store.
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cozy warm and accommodating
Aurora
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent helpful and friendly staff. Tours were easily able to pick me up here. Bus to the train station isn't stopping there but ordering a cab or walking is an option. Great breakfast and pub!
Allison
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very convenient when you want to do tourist attractions such as northern lights tour and they pick you up there - it’s listed as one of the hotels for pickup locations. It was pretty warm inside with insulated heating and a brick wall in your room. They also provided free breakfast, cozy common room, gym, sauna, pool to use. Right next door is the arctic thai and grill restaurant so it’s very convenient to get food there within 2 min walking distance. Also it’s an 8min walking distance from the airport bus that drops you off. Make sure to get off at the last stop which is in Old Kiruna city.
Read More
Kylie
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Very clean, staff was very friendly and helpful. Sauna and pool were nice. Would stay here again!
Shawn
icon-Leisure
Leisure
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The staff are really friendly and professional. Great location as well, close to the bus stop, easy for those who don’t rent a car
joseph
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

People there were very accommodating
Eduardo
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The rooms are small, old, dated, and not well kept (see the picture of the peeling fake-wood floor). However, what really makes this possibly the worst hotel I’ve ever dealt with is the fact that they shamelessly trick you into getting something different from what you paid for. I had a group of people, and two of the rooms I booked were supposed to have two twin beds. Well, they put my friends into rooms with one queen-size bed. When I complained, they showed me the small print that showed up after I made the reservation, in which, among many other things, they say they can’t guarantee room configuration requests (even though they allow you to pay for it). Now, here’s the thing: on Hotels.com, they can enter exactly how many rooms they have and the configuration, so when the rooms get booked, that configuration is no longer offered. In other words, they purposefully list rooms with one queen-size bed as having two twin beds. Picture yourself in this situation: you book a room that is listed as one configuration, and pay for it. However, when you arrive here, tired and looking forward to getting to your room, they tell you that what you paid for is not available, so you have no choice but to take what they will give you, or go through the hassle of cancellation, fight for a refund because you canceled in less than 24 hours, and still have to try to find another hotel in Kiruna. Would you want that? Well, that’s what you risk when you deal with this hotel.
Read More
EYAL
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

We checked out immediately after checking in this a run down hotel. They did not argue, agreed to credit us and we moved to a reasonable hotel in the new part of town.
krutika
icon-Leisure
Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenience and known name in a foreign country. There was no control to regulate the temperature in the room. Staff was very nice . Fr
Edward
icon-Business
Business
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I’ve stayed here at least 9 times previous. It is clean comfortable and the price is right. It is a working person’s property. You will see plenty of hard hats and safety vests. I will likely stay again.
Frances
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Great hotel with really friendly and helpful staff, good breakfast with plenty of options including fruit, eggs and pastries, the Thai grill was good for a quick bite and the restaurant / bar in the hotel had good food options which were excellent. In the old centre of kiruna so the new centre is a taxi ride away but if you’re out doing organised trips, it doesn’t really matter
Read More
Suzanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very clean and cosy pub are the highlights of this hotel. I think more tour information at reception would be helpful for independent travelers, info re bus, taxi, local ski resort to make the most of the visit to kiruna.
Viorica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

.
Janet
icon-Leisure
Leisure
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Excellent staff, but very limited transportation. This isin the old city and there is nothing there. Requires transport to new city.
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Overall we enjoyed our 2 nights here. The room was spacious & we loved the underfloor heating in the bathroom! Breakfast was good & staff friendly Most of the tours seem to do pick ups here which is handy but with the town centre being relocated, it is a bit away from the new centre. As it was a weekend, apparently there are very few buses & local taxis are very expensive so we walked to the city centre to have a quick look at the snow sculptures, have a coffee etc. It probably took us nearly an hour walking in the snow which was fine but would have been challenging in ice. As the airport bus only connects with flights to Arlanda & we were connecting in Copenhagen, we booked a taxi through the hotel which worked well. If you have a car, there is good carparking.
Read More
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Only stayed for one night, but whilst there the staff were excellent, everywhere was spotlessly clean and the food in the Pub really good
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

This was a great choice for a home base in Kiruna. Although this side of town is being phased out, there is a grocery store and excellent Thai restaurant a short walk away. It was also easy for me to coordinate pick ups for my excursions from here. I was very comfortable in my cozy room, and I enjoyed the sauna as well. Thank you for a wonderful visit!
Read More
Number of reviews per page
20
40