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ICEHOTEL
Hotels
8.8
/10
Very Good
637 reviews
What Guests Say About Their Stay
Debra
10.0
/ 10
Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!
Lauren
10.0
/ 10
We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!
Emad
10.0
/ 10
I enjoyed my stay and experience in icehotel. i admired the staff and how helpful they were, especially Pedro at the restaurant. Also, I loved the overall vibe. However, I would have appreciated if you mentioned before booking the rules and regulations of the cold room.
In the Area
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Marknadsvägen 63, Jukkasjärvi socken, Kiruna Kommun, Norrbotten, Sweden, 98137
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in ICEHOTEL
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What's around ICEHOTEL
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Marknadsvägen 63, Jukkasjärvi socken, Kiruna Kommun, Norrbotten, Sweden, 98137
Discover More About ICEHOTEL
Location
ICEHOTEL is a hotel in a good neighborhood, which is located at Jukkasjärvi socken.
About ICEHOTEL
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from ICEHOTEL exclusively for you.
With all facilities offered, ICEHOTEL is the right place to stay.
All facilities in ICEHOTEL
Others
Hotel Services
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
General
- Banquet
- Smoking area
- Fireplace in lobby
- Parking
Things to Do
- Shops
- Sauna
Public Facilities
- Others
- Restaurant
Food and Drinks
- Bar
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in ICEHOTEL
Important Note
- Pet fee: SEK 300 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Reception hours are 8 AM-10 PM from June-September and 7 AM to midnight from December-April. Cold rooms: During the day, this property is a museum open to the public. Guests have access to their rooms at 6 PM and check-out start at 7:30 AM. Warm rooms: Check-in is 3 PM; check-out is 11 AM.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at ICEHOTEL | 127 |
Another facilities in ICEHOTEL | Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in ICEHOTEL
What are available facilities at ICEHOTEL?
There are top facilites at ICEHOTEL such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ICEHOTEL?
The standard check-in time at ICEHOTEL is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in ICEHOTEL
Other sources (637)
8.8
Very Good
From 637 reviews
Cleanliness
9.0
Room Comfort
8.4
Location
8.0
Service and Facilites
8.6
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Traveler Reviews ICEHOTEL
Number of reviews per page
20
40
Top reviews
Lane
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Highs - amazing ice hotel, wonderful main restaurant, lovely bar and adventure center, friendly staff (though too few), proximity to Sami center. Lows - crowded messy lobby, long lines, minimal amenities before or after ice hotel night, very out of date "chalet" room, general uncleanliness.
Debra
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Amazing unique experience. Got to see the Auroras from right behind the hotel (without having to sign up for their tour). They provided snowsuits and boots which was so helpful!
Christina
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent overall.
Lauren
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We stayed 1 night in one of the cold rooms and it was a fun experience. We went cross country skiing the next morning and had the best time with our guide! Highly recommend!
Mauricio
Friends and Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The place is like a museum!! Absolutely beautiful
Francisco
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Staff is super helpful and friendly
Emad
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I enjoyed my stay and experience in icehotel. i admired the staff and how helpful they were, especially Pedro at the restaurant. Also, I loved the overall vibe. However, I would have appreciated if you mentioned before booking the rules and regulations of the cold room.
Jay
Leisure Family
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Wonderful experience
Abde
4.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Too expensive. Not worth the price
Krystal
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This was a very fun once-in-a-lifetime experience I would recommend to anyone visiting the area. Sleeping in the ice room was cozy inside the sleeping bag. The staff was kind, extremely helpful, and overall I would give this a 10/10 don't miss! Our Ice Menu dinner at the restaurant was incredible and in the top 3 meals we had in Sweden!
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Ka
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Glad that every staff member we met are nice and helpful.
Besides the spacious room we stayed, quite surprised about the ample space at the lobby in each room block.
miguel
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Quite an experience . Had a good night to take pictures of Northern Lights. Ice Sculptures of all room are amazing. Each room has its own. Worth the trip
Gleyder
Friends and Family
6.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
We had no idea that the ice bar would be under construction during our stay. The ice part of the hotel is only open until 6 which also was not told. This leaves very little to no activities to do after 6 in this town during this time of the year. Very sad
Micah
Leisure
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I stayed during the summer time. Property looks very run down, unkept, an eye sore. The room I stayed in didn’t have a real mattress. The thermostat was locked and couldn’t be changed, and the room was cold. There was mold or mildew in the shower area. Besides the bathroom, the rest of the room was clean as you would expect. Dining at the ice hotel restaurant is very tasty, but very expensive. Hotel is in a remote area with not much else around. The 365 ice art rooms and hotel are very cool to see. Hotel guests get into the ice art rooms for free. Overall an average experience and stay. Maybe it would be nicer during winter. Then again, some of the rooms could use a huge makeover.
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Marisol
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Great stay
Mignon
Leisure with Friends
8.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
All of the staff here are down to earth and very helpful with answering our questions. The warm hotel is simple and clean. I like it being quiet which made our stay peaceful. The location is also close by the waters and nature always is a plus! I can always go back here to experience these one again!
Mignon
Leisure with Friends
8.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The entry way to the parking lot is not as appealing but when you walk into the property, you will know that it has been kept clean. The staff is friendly and answered all of our questions. It is a great experience to sleep in an ice room even just for one night! At first, I thought we won't be able to make it for the whole night but we slept soundly like a baby! Now I can tell everyone that I enjoyed being here!
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Bipul
Leisure Family
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
one of the most beautiful and unique properties with excellent facilities.
Cynthia
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Incredibly unique experience and exactly as expected! Facilities are warm and well cleaned and maintained. Because Kiruna was too warm, the hotel was actually melting when we arrived and so we got a free upgrade to Ice Hotel 365 which was very nice of them.
Unfortunately in the private connected bathroom, the under sink pipe was leaking. Everything else went smoothly. They have 24/7 lobby staff so if you’re having trouble sleeping in the cold, you can sit, relax, and drink free hot lingonberry juice.
Highly recommend booking activities eg Sauna Ritual or Ice Carving. It’s nicely centrally located so we walked to the Sámi Museum as well.
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Ana Maria
Leisure with Friends
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Being able to see the Northern Lights.
Number of reviews per page
20
40
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