Family Groundfloor Flat Central Lugano

• Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
• Airport shuttle fee: CHF 200 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

• Breakage deposit: CHF 150 per stay
• A tax is imposed by the city: CHF 3.25 per person, per night. This tax does not apply to children under 12 years of age.
• Cleaning fee: CHF 80 per accommodation, per stay
• Towels fee: CHF 15 per person, per stay
A damage deposit of CHF 150 will be collected before check-in. Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.
• Resort fee: CHF 70 per accommodation, per stay

The resort fee includes:

• Additional inclusions
• Bicycle storage
• Concierge service
• In-room coffee
• In-room safe

We have included all charges provided to us by the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's WHATTSAPP mobile app before check-in.

Hotel only accepts guests with minimum age of 18