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Uster District (18 Hotels)
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HOTEL illuster - Urban & Local
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HOTEL illuster - Urban & Local
Hotels
8.2
/10
Very Good
174 reviews
What Guests Say About Their Stay
Stelios
10.0
/ 10
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Robin
10.0
/ 10
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
yuqian
10.0
/ 10
The staff at the reception was quite friendly. I was on another trip to Germany before my stay in Illuster. She helped to keep my luggage befor I was back to Zurich. And the breakfast waitress even remembered my preference, bringing hot milk to me every morning instead of coffee.
The breakfast is fruitful with scrambled eggs which is not easy to find with this price in Zurich(I had few business trips before and they only got cold boiled eggs).
Room is clean, equipped with slippers which is also quite uncommon in Europe. I always bring my own. Very appreciated for this stay.
In the Area
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Zürichstrasse 14, Uster, Bezirk Uster, Kanton Zürich, Switzerland, 8610
Main Facilities
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Restaurant
WiFi
Elevator
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What's around HOTEL illuster - Urban & Local
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Zürichstrasse 14, Uster, Bezirk Uster, Kanton Zürich, Switzerland, 8610
Discover More About HOTEL illuster - Urban & Local
Location
HOTEL illuster - Urban & Local is located in area / city Uster.
About HOTEL illuster - Urban & Local
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HOTEL illuster - Urban & Local.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from HOTEL illuster - Urban & Local exclusively for you.
With all facilities offered, HOTEL illuster - Urban & Local is the right place to stay.
All facilities in HOTEL illuster - Urban & Local
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Luggage storage
- Express check-out
- Front desk
- Concierge
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Shops
- Garden
- Shops
- Spa
- Discounted Fitness Center
General
- Rooftop terrace
- Parking
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Business Facilities
- Meeting facilities
- Business center
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in HOTEL illuster - Urban & Local
Important Note
- Fee for buffet breakfast: approximately CHF 22 for adults and CHF 11 for children
- Airport shuttle fee: CHF 80.00 per person (one-way)
- Covered self parking fee: CHF 9 per night
- Pet fee: CHF 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CHF 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HOTEL illuster - Urban & Local | 60 |
Number of floors in HOTEL illuster - Urban & Local | 9 |
Another facilities in HOTEL illuster - Urban & Local | Laundry service, Tours, Multilingual staff, Express check-in, Luggage storage |
Frequently asked question in HOTEL illuster - Urban & Local
What are available facilities at HOTEL illuster - Urban & Local?
There are top facilites at HOTEL illuster - Urban & Local such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL illuster - Urban & Local?
The standard check-in time at HOTEL illuster - Urban & Local is starting from From 14:00 while the latest check-out time is at Before 10:00
Does HOTEL illuster - Urban & Local provide breakfast?
Yes, HOTEL illuster - Urban & Local provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in HOTEL illuster - Urban & Local
Other sources (174)
8.2
Very Good
From 174 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
7.2
Service and Facilites
8.4
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Traveler Reviews HOTEL illuster - Urban & Local
Number of reviews per page
20
40
Top reviews
Elizabeth
Business
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Friendly and helpful staff!
Lee Ann
Friends and Family
8.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Make sure you check in before 9 pm. Hard to get into hotel without a key. Unfortunately we were there during a somewhat of a heat wave and didn’t realize there would be no air conditioning and very slow fan. However breakfast was great, staff was friendly and a convenient location.
Rashid
Business
10.0
/10
Reviewed 90 week(s) ago
Hotels.com verified review
Amazing hotel
David
Leisure
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
the staff were very helpful. I found the room to be too hot even with the windows open. The mattress was very comfortable.
Stelios
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
We had a lovely stay at Hotel Illuster. It was a last minute booking as we had arrived in Switzerland and did not like our original accommodation we booked (another hotel) so got online and found this one instead. The receptionists were welcoming and helpful. The hotel is on top of a shopping mall and we parked underneath the mall. We had to pay a small charge at the hotel to park there. The hotel is in a nice area with quite a few shops and restaurants. Not far from the hotel is the countryside and mountains and we had a great time exploring the surrounding area. Our room had a balcony and the view was pretty good. The hotel was clean and quiet.
Read More
Robin
Business and Leisure Family
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
The friendliness of staff and the breakfast. I highly recommend Illuster Hotel
Robin
Leisure Family
10.0
/10
Reviewed 165 week(s) ago
Expedia Group verified review
we will be back :) thanks
Jan
Business
8.0
/10
Reviewed 287 week(s) ago
Hotels.com verified review
The reception and bar looks really fancy. Especially I would to thank to the receptionist Marie Terezie. She helped us a lot with complications regarding our reservation. The room is nice and big enough. Unfortunately there is only shower in the bathtub which I personally don't like. There is also no entertainment at the hotel ground floor - ping pong, table football. I understand it is a business hotel, but even business guests like to relax this way after work.
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yuqian
Business
10.0
/10
Reviewed 297 week(s) ago
Hotels.com verified review
The staff at the reception was quite friendly. I was on another trip to Germany before my stay in Illuster. She helped to keep my luggage befor I was back to Zurich. And the breakfast waitress even remembered my preference, bringing hot milk to me every morning instead of coffee.
The breakfast is fruitful with scrambled eggs which is not easy to find with this price in Zurich(I had few business trips before and they only got cold boiled eggs).
Room is clean, equipped with slippers which is also quite uncommon in Europe. I always bring my own. Very appreciated for this stay.
Read More
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 317 week(s) ago
Expedia Group verified review
A functional and well managed hotel which is centrally situated for the town, near bus and train station. We arrived during a heatwave which was uncomfortable as the guest rooms had no air conditioning.
Verified traveler
Friends and Family with Partner
2.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
Not at all a good hotel.. Hotel was shut after I had informed them of late arrival.. then after eventually calling a hotel emergency number the person I spoke to was both uncooperative and unsympathetic to our dilemma. NOT A GOOD EXPERIENCE and this property should be deleted from your list. Peter Behan
Verified traveler
10.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
Loved the hotel . Even though I arrived very late at night all information i needed was already sent to me via email. Very friendly staff
Chris
8.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Convenient hotel close to services. There for family reasons so fulfilled requirements.
Hughes
10.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
Friendly staff, clean hotel, well located and provides a good breakfast. The bathroom air extractor made some wind noise but nothing too bad.
Verified traveler
10.0
/10
Reviewed 371 week(s) ago
Expedia Group verified review
We were visiting family who did not have room for us to stay and the Hotel provided the accomodation we needed very well
Juchen
8.0
/10
Reviewed 371 week(s) ago
Hotels.com verified review
We were looking for a hotel the day before we arrived in Zurich and didn't realize the price of hotels skyrocketed. In order to avoid to hefty price tag, we booked this hotel that is still expensive, but cheaper compared to those in downtown Zurich. Turns out we didn't actually save that much money at all, because the train ticket from Zurich main station to Uster (where the hotel is located at) is 11 euro per person one way... so if the primary focus of your trip is Zurich, do not recommend this hotel as the transportation cost can really add up. With that said, the hotel feels like an unfinished project that ran out of budget and had to be finished off hastily...The restaurant area is extremely well-done and ambitious, however, the ground floor entrance is just a large, empty space, which is pretty strange. The rooms, again, were very bare bone and the décor of the bathroom is cheap, again BIG departure from luxury of the restaurant area. Some issues with soundproofing as steps and neighbors' conversations can be overheard. On the other hand, the staff, especially the breakfast staff, are fantastic! And Uster is a quiet suburban area with a handful of good restaurant choice.
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Robert
6.0
/10
Reviewed 450 week(s) ago
Expedia Group verified review
There are major construction projects going on in the hotel and around it. Just finding the parking garage you have to go through a construction site. The hotel is located in a great location with many restaurants nearby and close to the train station. With all the construction the noise still was not that bad.
Christine M.
2.0
/10
Reviewed 466 week(s) ago
Expedia Group verified review
When we were told after booking that there were renovations going on we never expected the whole building and buildings on either side of it to be renovated/ built. The noise of the construction once it started at 7 am and ended by 4 pm was unbearable. Hotel staff walked around with earplugs which were offered to guests and the construction workers were everywhere Access was only through the garage( which was also being worked on and scary with loose electric wires hanging off ceilings etc.), 2 flights down in the basement and up a service elevator. Felt sorry for the staff who were wonderful. The hotel should really be shut down during these major renovations. I'd consider coming back once it's done, but not before as besides great staff the location is excellent.
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Verified traveler
8.0
/10
Reviewed 506 week(s) ago
Hotels.com verified review
Access to car park was difficult due to construction work. However, this was out of the hotel's control. Signage for hotel parking was adequate.
Staff and room excellent. Location good for shops and restaurants.
mohd
8.0
/10
Reviewed 514 week(s) ago
Expedia Group verified review
No air condition . Breakfast is simple but acceptable .
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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