ibis budget Lugano Paradiso

Checkin was straightforward and friendly, the hotels parking is ample and very convenient although overpriced (there is parking close by In a parking lot if you want to pay less and don’t mind a few mins walk) the breakfast was good but also overpriced for what it is. Rooms are spotless as well as everything else as this seems to be a recently built hotel. Free carbonated and still water on every floor was a nice touch and much appreciated.

A nice modern hotel that was very clean with AC and WIFI located at a great bus hub so getting around was very easy.

Room smelled a bit strange and front desk was not rude but not amazing

Breakfast and clean room.

Great hotel, very clean, good location. Our issue was just with the AC - there is no AC in the room and we visited the hotel during one of the hottest weeks in Europe.

Had to wait a while at check in while a male member of staff was on his phone, we assumed this was doing something work related but as there were so many people in the lobby it was strange nobody was called forwards. Another tourist then stepped forwards to him where he helped them, which was annoying as we’d been waiting a little longer. Woman on reception was very helpful and smooth check in process. Room simple. Toilet hugely irritating for anyone over 5’10 unable to close the door without knees being against it, plus the door just closes you can’t prop it open at all. Bed doesn’t allow enough space to comfortably walk past towards the window causing several bruises during our stay! We aren’t particularly clumsy! Shower decent and spacious sink and mirror. Not the most well ventilated room could’ve been a lot better. Comfortable bed though and room did the job.

great staff and location

Room Is a little bit small, but all was very clean. Staff was nice and helpful. We had no breakfast but coffe was for free. Parking was ok, extra fee. All over was very nice walking distance to bar and restaurant, close to the Lugano lake.

Staff were not friendly and we felt uncomfortable at check-in and asking questions during our 2 night stay. Buffet breakfast was good. We knew it was an Ibis budget hotel but there is no privacy for anyone in the room to go to the bathroom or shower. Barely enough room for carry-on sized luggage. I would not recommend for anyone travelling with full sized luggage.

Perfect for overnight stays.

The breakfast buffet was really nice, and the coffee was wonderful.

Convenient, clean, and efficient.

Spotless room, friendly staff, great breakfast

Everything is very basic and very small- room, shower area. The sink is by the room and separated by a curtain only. No space for toiletries or toothbrush. No conditioner. But its clean, in a good location and have excellent breakfast

Rooms are really small mas bright and accomodating. The only downside was finding an insect on our first night there. But otherwise a good night sleep. Breakfast was nice but items that finished were not put back in the buffet which was quite frustrating. Staff not particularly friendly nor rude. I would rather my stay 3,5/5

Our rsvp was with breakfast. There was a good selection, will stay again if we revisit Lugano :)))

Lovely inexpensive option in beautiful Area. Easy walk from train station, nearby lake walk is fabulous and there are several nice places to eat. Staff was helpful and efficient. Get the breakfast- well worth the cost, lots of options.

Great hotel overall for the price.

Great

Excellent service Excellent hotel