Alex Alpine Resort - Spa & Sports

Hotels
9.4
/10
Exceptional
287 reviews

What Guests Say About Their Stay

Bert

10.0
/ 10
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.

Jonathan

10.0
/ 10
Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!

Zach

10.0
/ 10
Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
In the Area
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Bodmenstrasse 12, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
note: hotel was previously named Resort Hotel Alex Alex Alpine Resort - Spa & Sports is located in area / city Zermatt.
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What's around Alex Alpine Resort - Spa & Sports

Bodmenstrasse 12, Zermatt, Visp, Valais, Switzerland, 3920
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Lobby Alex Alpine Resort - Spa & Sports
Exterior 2 Alex Alpine Resort - Spa & Sports

Discover More About Alex Alpine Resort - Spa & Sports

General


Near Zermatt–Sunnegga Funicular

Location


With a stay at Alex Alpine Resort - Spa & Sports in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.5 km / 0.3 mi
Furi Ski Area - 0.5 km / 0.3 mi
Furi - Riffelberg - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Kirchbrücke - 0.7 km / 0.4 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Forest Fun Park - 1.4 km / 0.9 mi
Sunnegga Ski Resort - 2.4 km / 1.5 mi
Sunnegga Paradise - Blauherd Cable Car - 2.7 km / 1.7 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi

The preferred airport for Alex Alpine Resort - Spa & Sports is Geneva International Airport (GVA).

Renovations


The property is closed during October and November.

Facilities


Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.

Dining


Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Rooms


Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Alex Alpine Resort - Spa & Sports

Bar, Cafe and Lounge Alex Alpine Resort - Spa & Sports
Bar, Cafe and Lounge
Swimming Pool Alex Alpine Resort - Spa & Sports
Swimming Pool
Entertainment Facility Alex Alpine Resort - Spa & Sports
Entertainment Facility
Fitness Center Alex Alpine Resort - Spa & Sports
Fitness Center
Functional Hall Alex Alpine Resort - Spa & Sports
Functional Hall

Things to Do

  • Indoor pool
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Sports and Recreations

  • Ski storage
  • Fitness center
  • Game room
  • Billiard

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Terrace

Kids and Pets

  • Babysitting

Transportation

  • Bicycle rental

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Alex Alpine Resort - Spa & Sports

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Contactless check-in is available
  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alex Alpine Resort - Spa & Sports
85
Number of floors in Alex Alpine Resort - Spa & Sports
4
Another facilities in Alex Alpine Resort - Spa & Sports
Indoor pool, Turkish bath, Spa, Health club, Garden

Frequently asked question in Alex Alpine Resort - Spa & Sports

What are available facilities at Alex Alpine Resort - Spa & Sports?
There are top facilites at Alex Alpine Resort - Spa & Sports such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Alex Alpine Resort - Spa & Sports?
The standard check-in time at Alex Alpine Resort - Spa & Sports is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Alex Alpine Resort - Spa & Sports provide breakfast?
Yes, Alex Alpine Resort - Spa & Sports provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Alex Alpine Resort - Spa & Sports?
Alex Alpine Resort - Spa & Sports is a 4.5-star hotel.
How many floors does Alex Alpine Resort - Spa & Sports have?
Alex Alpine Resort - Spa & Sports has 4 floors.
See All

More Reviews from Other Guests in Alex Alpine Resort - Spa & Sports

9.4
Exceptional
From 287 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alex Alpine Resort - Spa & Sports

Number of reviews per page
20
40
Top reviews
Romain
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff
Bert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Jonathan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great location and friendly courteous staff
Zach
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
James A.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
fred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Erika
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

They upgraded my room to a mountain view room. Excellent location!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great view from room- very friendly staff
Sunil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Mitzi
icon-
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb.
chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great place to stay in Zermatt. Very comfortable feel. It checks all the boxes. Ski lockers with helmet and glove dryers. Tennis and squash. Nice spa facility. And I dare you not to gain weight at the breakfast.
Kevin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This was the worst hotel experience I've had in 50 years. The hotel is OK at best. The real issue is after we checked in and we're given our room, it was small, dirty and outdated. We look at other hotels in Zermatt and decided we wanted to change given this was a special vacation for us. Hotel Alex owners offered zero flexibility with their cancelation policy and charged us the full value for our entire stay ($1,800 USD). We were asking for a fair compromise, not a full refund. We left after 1 night. AMEX and Expedia were unable to help us due to their archaic policies. DO NOT BOOK here unless you are willing to live with what you get upon arrival. The staff, besides the owners (husband and wife) were all very nice. The husband Rene wouldn't return my phone calls or speak with me at all. So sad that there is such greed in the world.
Read More
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property.
Jason
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Berat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very close to the Train Station, was offered a shuttle to the hotel, that was great convenience with the number of luggage we had. Thank you!
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We came to Zermatt last year and wanted to stay at Hotel Alex but others in the group did not and we ended up staying elsewhree at a nice place with no restaurant or gym but near the Matterhorn Express lift. This year after a group trip fell through we decided to give the Hotel Alex a try. It a much better experience in Zermatt. The location is perfect, right next to the train station and the coop is right across the street. The gym was great and I am a non skier so used it often. The vibe of the hotel is great. The staff are all wonderful, like you kind of expect from a family owned hotel. The restaurant for half board in the evening was amazing. You can add it for a reasonable fee each day and go out if you dont like the menu of the half board. The food at dinner was overall wonderful. The Raclette on Monday was a treat as was the desert buffet one day. The half board portions are fine and can enjoy multiple courses. Their wine list is extensive. I highly recommend the Hotel Alex. It was a great week in Zermatt.
Read More
Bradford
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Perfect
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Alex Alpine Resort - Spa & Sports

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 287 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alex Alpine Resort - Spa & Sports

Number of reviews per page
20
40
Top reviews
Romain
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff
Bert
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Jonathan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
lee
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

great location and friendly courteous staff
Zach
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
James A.
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Spotless room! very friends staff and an authentic warm cozy vibe. I would 100% return to this hotel. If people call this “outdated”. do NOT listen to them. This place is such a vibe 100/10
fred
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Erika
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

They upgraded my room to a mountain view room. Excellent location!
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Great view from room- very friendly staff
Sunil
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Mitzi
icon-
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Super hard bed but the LOCATION….SUPERB. Boutique hotel that offered a perfectly sized solo room however the bed was too firm for me. But again the LOCATION …. Superb.
chris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Stunning facilities, pool area beaitiful. Staff very friendly. Loved it.
Robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

A top class property. Fantastic service and attention to detail. Great food on the half board option. Brilliant amenities. Friendly and helpful staff.
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great place to stay in Zermatt. Very comfortable feel. It checks all the boxes. Ski lockers with helmet and glove dryers. Tennis and squash. Nice spa facility. And I dare you not to gain weight at the breakfast.
Kevin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This was the worst hotel experience I've had in 50 years. The hotel is OK at best. The real issue is after we checked in and we're given our room, it was small, dirty and outdated. We look at other hotels in Zermatt and decided we wanted to change given this was a special vacation for us. Hotel Alex owners offered zero flexibility with their cancelation policy and charged us the full value for our entire stay ($1,800 USD). We were asking for a fair compromise, not a full refund. We left after 1 night. AMEX and Expedia were unable to help us due to their archaic policies. DO NOT BOOK here unless you are willing to live with what you get upon arrival. The staff, besides the owners (husband and wife) were all very nice. The husband Rene wouldn't return my phone calls or speak with me at all. So sad that there is such greed in the world.
Read More
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property.
Jason
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Berat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very close to the Train Station, was offered a shuttle to the hotel, that was great convenience with the number of luggage we had. Thank you!
Douglas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We came to Zermatt last year and wanted to stay at Hotel Alex but others in the group did not and we ended up staying elsewhree at a nice place with no restaurant or gym but near the Matterhorn Express lift. This year after a group trip fell through we decided to give the Hotel Alex a try. It a much better experience in Zermatt. The location is perfect, right next to the train station and the coop is right across the street. The gym was great and I am a non skier so used it often. The vibe of the hotel is great. The staff are all wonderful, like you kind of expect from a family owned hotel. The restaurant for half board in the evening was amazing. You can add it for a reasonable fee each day and go out if you dont like the menu of the half board. The food at dinner was overall wonderful. The Raclette on Monday was a treat as was the desert buffet one day. The half board portions are fine and can enjoy multiple courses. Their wine list is extensive. I highly recommend the Hotel Alex. It was a great week in Zermatt.
Read More
Bradford
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Perfect
Number of reviews per page
20
40