Tempus Hotel Taichung

Dusty room, listing had a hot tub but it was a spa you had to pay for. They had a play area for the kids which is why we picked the hotel, but the main attraction ( motorized cars” was closed due to “maintenance issues”( i.e. the batteries caught fire) no hand soap so if you wanted to wash your hands at the sink you needed to first go into the shower to grab soap from the dispenser.

Very outdated no phone charging terminals , room was cold so had to ask for heating, on asking the staff said no one else has asked for heating, room was very dirty in some places and the bedding had seen better days

Service at the front desk. They were most helpful in helping us with travel and visa processing. They were also very good at room arrangements when visa issues caused a flight delay.

The hotel is clean but quite old. Washroom does not have any soap for handwash. Need every time to walk inside the shower place to get the soap. The safe not work at the moment.

Our room was old and the bathroom moldy. The reception area looked like a bureaucrat’s office. Will not stay here again.

Spacious

Ok.

The staffs was unfriendly, the room smells like garbage and the bathroom was filthy, wouldn’t go back.

The staff were courteous.

Overall, I like this hotel and will stay here again if I visited Taichung next time.

The staffs were cold, no smile, no welcoming, the room had strong mildew smell and the bathroom had mold all over the shower and walls ( it’s nice that they changed the room right away) cleaning services were very bad, over all, it was very disappointed for a well known hotel that is so not perfectionist.

Good clean room

Close to subway station and city centre.

The room décor has a classic touch, and everything is very well maintained. The variety of TV programs and movies is impressive, making it easy to relax after a long day. The only minor drawback was that the remote control wasn’t very responsive from the bed, but overall, it was a comfortable and enjoyable stay.

I have stayed at this hotel over 20 times but the last 5 years this place has gone down hill fast. old dirty wallpaper in the rooms, pealing at the edges. very limited amenities in the room. Bath towels no longer white, kinda grey and edges of towels frayed. Room safe was removed, leaving a clear footprint from where it once was. Closet drawers were not clean. Shower and bath had hair in them. Carpet in hallways are heavily stained. Handicap elevator not working, AC in hotel lobby not working. The gym next door is no longer there and the swimming pool has been removed. Breakfast buffet was super limited, same food for 6 days with no variation. They used to have a nice omelet bar but no longer available and only fresh fruit were orange wedges. The bar on the second floor is now closed and a substitute novel robot bartender thing is now in the lobby...? Overall, I regret staying here and would choose Evergreen, Splendor, Moxy or another Marriott Bonvoy property over Tempus. Never again Tempus, never again

Unprofessional staff members needs to be retrained.

The room was bad smelling and not to clean, dusty old structure, and other is the kid play room is other tower and need pay extra one adults two kids was 800NT per 3hrs. Disappoint.

Nice staff! Older building. Very musty, black mold on bathroom ceiling and around air vent.

Great service

Room was spacious and clean. Quiet area and convenient.