Khaolak Laguna Resort

Beautiful property BUT full of steps and absolutely no accessibility for people with mobility challenges. great staff, and really lovely beach dining. But moving from ones room to the beach is a lot of walking and steps it’s an expensive resort given it doesn’t have enough arrangement to get around for elderly people.

A tour I booked included a stay at this resort, and I needed to add on an extra evening due to my flight arrangements. Rooms are clean, and I’ve enjoyed relaxing by the pool all day as I adjusted to time change. Looking forward to spending a few more days here.

Stayed in a beach front villa which was very good.check in staff are very good having said that all staff are friendly and pleased to help.breakfast buffet is ok with a reasonable selection to accommodate just about everyone. A good solid choice and at the start of the main strip of restaurants etc.

Amazing hotel, beautiful territory and great pools. Breakfast is full of choices, very tasty.

Room was comfortable. I found the room quite dark though. I didn’t like the pool towel system, they were left in your room but only if you left your dirty one so often no clean towel to head to the pool. Sun beds were comfortable.

Great hotel, close to bars and restaurants. Maid service was always brilliant. Helpful staff. Lagoons look a little bit dirty and right near to our room needed tidying up (near the car park) but we would definitely return.

We had a fantastic stay at Khao Lak Laguna Resort. The rooms were excellent, and we stayed in very high-end bungalows just a minute's walk from the beach. The breakfast buffet, included in our room, was great and offered a variety of delicious options. The resort's location is ideal, with just a five-minute walk to town where it's easy to catch a "song thaew" (taxi) to nearby sites. While the stretch along the main road in Khao Lak isn't very nice, staying down on the beach made all the difference. The beach area is perfect for relaxation, and there are countless great diving options nearby. The resort features two nice pools right by the beach, and they offer free boogie boards for ocean fun. Although the immediate beach area isn't the nicest, a short five-minute walk takes you to a much nicer stretch of beach. They also have free bikes available, and I recommend using the mountain bikes as the locks on the more leisurely bikes can get stuck easily. The service from the front desk and restaurant staff was excellent, making our stay even more enjoyable.

The resort is very family friendly. Our grandkids loved the pool and the breakfast buffet.

Great hotel. Excellent free buffet breakfast. Great location in downtown Khao Lak. Nice pools right by the beach. Every single worker was nice and helpful.

Great hotel. Really nice and clean rooms. Great breakfast buffet. Nice pools right by the beach. They have free boogie boards that you can use in the ocean.

We really enjoyed our stay. No complaints at all. Everything was excellent, the gym, pool, huge room, friendly staff, lovely gardens, a really outstanding resort.

Terrible check in experience. Waited a long time..they wouldn’t show us to our room and we didn’t get a welcome drink or towel (others did). They then tried to put us in a triples bed room with 2 single beds pushed together. I arranged the romantic dinner..and it was a surprise.. yet TWICE staff approached me in the days before the meal to confirm details of the surprise meal.

The staff were courteous and kind. The room was clean and the accommodation lovely. The food was very lovely, the buffet breakfast nice. However there was no inside restaurant at night, just beachside

We had the first room directly on the main road which was to loud, then we changed to an other room, but this one had a smelly bath room. We changed again the room, but then the shower was cold, they tried to fix it but it didn’t work. Also the stuff was not switched on and not as friendly as you would expect.

Beautiful hotel. It's authentic style and decor of Asia made you feel like you where in the heart of Thailand and didn't need to leave the front gates. Outstanding location of pool and beach. Great value.... was sorry to leave.

This hotel is catering to package tourist from (northern) Europe. No 'Thainess' to it, instead a sad mix of Chinese, mediterranean and Thai decor! Guests staying just for a couple of nights, as we did, not very welcome. Breakfast bland and uninspired, as is the food served at the pool restaurant. Very slow service! We, an expat family living in Bangkok, booked this hotel based on its reviews for 3 nights on a road trip through southern Thailand and it was, by far, the worst hotel we ever stayed in in SEA!

We would definitely stay again. Friendly staff and lovely premises. Not too big or too small. Love it had big glass doors to see outside and good size balcony to sit on. Rooms a very good size. Location on the 'bay' perfect, as with the beach.

Lovely hotel, beautiful setting and amazing service.

If you want a relaxed holiday near the beach with superb large swimming spaces and spa treatments that are truely sensational, then Khao lak resort is THE place to stay!!

Difficult to access rooms/restaurant/reception because of steps