Samui Mermaid Resort Garden Side

Great 3 night stay that's on the flight path to the airport so planes landing and taking off from 7am till 11pm. Great for photos 😁 Great rooms and pool area. Very good value for money.

I was looking forward to a private, 1 night stay before my flight after hostel hopping. Unfortunately, super disappointing. When I arrived I found multiple small hairs in my bed. I asked for new sheets and someone very kind remade my bed. I lifted the pillow afterwards to find more hair underneath it. I would say I’m not sure how that even happens but I am, as I used to be in housekeeping. The floors and counters were dirty and also had hair on them and that would be how and why. The sink had not been cleaned and still had soap (bubbles) in the bottom of it. The shower had just been used as there was water on the walls. There was some strange grease stain on the bed sheet as well. The TV was broken. There appeared to be some kind of mold?? Or brown stain on one of the pillows (not the case, I lifted the case off because I thought it was on the pillowcase, it was on the pillow itself). I’m not a very picky person at all but I truly feel the room wasn’t cleaned, the bed just made to look clean. It made me feel quite icky. Reminded me of bachelor friends places like someone had just taken out the garbage and tried to make things look fresh as fast as possible. I almost actually booked another place but I cannot afford that right now and I was so exhausted so I just sucked it up and slept on my beach towel that night. The staff were not apologetic when I told them about the hairs in my bed, infact one of them gave me a little smirk and the other told me someone would come help.

Great place friendly service clean

Lovely staff and great location

Old hotel with poor maintenance. Broken floor tiles. Leaking toilet. Hotel is at the end of the airport runway so expect a jet roaring above your room every 15 minutes.

Die Anlage wunderschön sauber u.gepflegt Ausser Fluglärm sehr ruhig.Werde ich wieder buchen.

Fine hotel in Samui, not far from the airport. Good value for money, compared to other hotels in Samui.

The Accomodation was okay. Very noisy from the airport. It was not just a landing aircraft , the starting runway was exactly behind the cottages, which was very load. Unfortunately the island has very bad transportation system and extremely expensive. If I asked how to get somewhere, than everyone just wanted me to take a taxi. No one wanted to tell how to get there by bus.

Service under all kritik. Kom tidigt på morgonen till hotellet. Såg att flertalet rum var lediga. Frågade om vi kunde få ett rum tidigare. Ingen respons från personalen. Frågade om vi kunde låna ett par handdukar för att kunna vila på solstolar vid poolen, men fick nej. Galonklädda solstolar är alldeles för heta för att kunna ligga direkt på utan något skydd. Det fanns inte heller något rum där vi kunde låsa in resväskorna i väntan. På bilder ser det ut som om rummen ligger i anslutning till stranden. Vi fick däremot ett rum på andra sidan trafikerad väg. Däremot nära till fin pool. Rummen var rena och anläggningen såg i stort välskött ut.

Рядом аэропорт , очень шумно. Пляж не пригоден для купания

Place itself is ok for the price you pay.