Room reservation: Booking through the app on 12 Apr 62, 2 rooms, payment via credit card Which will stay on 15 Apr-16 Apr 62 Check-in: Arriving at the hotel on the third afternoon of April 15, 2 regular check-in rooms, 203 rooms and rooms 310 The staff gave the key card, room and food card, ready to walk to the room. After checking the completion of the room We went out to search for food. And returned to the hotel again for about eighteen minutes And gathered at room 203 as friends Until the time of 1 hrs. We walked back to room 310, unlocked the door, opened the door, but with the lock from inside. We are very happy. No one can stay locked from inside or Another friend told me it was fine. Take your hand to ward off the lock And there is some pressure to push the door to close We send keys to friends. And said that there should be people We and friends look at the room key card number. And looked at the room number at the door The same number Confidence that this is the room we immediately returned. Our friend was looking forward to unlocking the door. Both unlocking the door and pushing But found that there was pressure from the inside of the room. Until we shouted and asked if there were people in the room, right? He can only knock out the door three times to send a signal that yes. We and our friends looked at each other and quickly walked down to find a friend. Address 203 and said that the room had people. So our friends walked out to the counter. But the counter is closed So our friends decided to walk up to room 310 again to make sure that there were people there. This round reached the door. Ready to shout, say, give me a little? But there was a guy shouting out that the guard There were people coming to open the door. And then called out to talk Did not dare to come out And we are afraid The key card is already paid. The room is our room, then who is it? We and our friends decided to walk to the security guard. The security guard then allowed us to call "aging". Security guards called him. We took the telephone number. By looking at the phone of the guard. His name is Ko Chai or Ko Chai. For the wrong name, the number is pretty, but not very beautiful. When dialing, we send another friend to talk. Our friend also informed me that the room 310, which checked in and paid money, was why others had come to stay, even though we had keys with ourselves. The question that Khun Chao said he asked is 1. You have checked in, where to go, why have you just returned? (At that time, it was a one-half hit). >> Um, confused. So the question is, can we check-in, the room key, the dining card? And can't we go anywhere? And if it goes, we have to tell and report the hotel like this. Stay in many places, many hotels never have to inform anyone that they check in. Let's go straight here. 2. Khun Chao Ta-kao said The resort called to ask in the evening whether it was confirmed, but there was no person to answer. >> 1. No telephone number Do not know where to call through the room >> 2. Check-in and pay, then get the key and still have to confirm the evening again? 3. Our friend asked how the person staying in that room came in. Khun Taokaen asked back. And the room in 310 Where has the key come from? >> What is it? We are going to know. We are customers, not people who sit at the counter who's coming. We can pick up the keys. Boss Then we will know!Solving your problems 1. Throughout the conversation Can find that there is a word that says sorry 2. Offer us a new room, room 101, but we do not accept the reason that >> If we sleep And someone came to solve the door again, where do we do, where is the safety? Who gave the keys to anyone? And how can we sleep While talking with Security Guard has male-female Middle-aged people walked down Ready to ask if the younger brother is not correct We and friends answered yes. Because we checked in, this room sent the key to him. And what time do we ask if you come to check in the hotel? He told me that he arrived at five o'clock in the evening. We told him that we came in the afternoon three. And then asked which of the keys He then said that the employee informed that he could not find the key. So can the spare key be cut like this? It's full of suspicions that selling a stacked room too? Try to understand that it might be really wrong. But the boss tried to raise it as our fault that he entered the room slowly. At the second half of the match, many people were happy. Also, at this time, will go out to find a hotel where it is not likely to get up early. There is a staff member standing ready to apologize. I apologize to us many times. But remember that when checking in, not with these two siblings But the younger one should be able to get to know the story 1. The hotel restores room 310 for >> this one, it must definitely be Is that we do not sleep in that room and will come to collect our room? >> How lucky we have booked 2 rooms. If booking a single room back, where do we sleep? And how good we come with friends If we come alone, what do we do? Who can trust? How confident will it be that security is real? Lie on the spare key to unlock the door The size of the elder that we go to unlock the door. He is a man. He still doesn't dare to open the door for us at that time. If being a single woman, what happens? Khun Taokaen will be responsible. No apology size Will come to be kind to help We don't dare to think. 2. In addition to restoring the room that we do not sleep, will it be responsible? >> What is the breakfast? We have breakfast cards since yesterday. Do we have the right to eat? How do I return the room because I didn't sleep? But not forfeiting food tickets tonight The most special offer, impressive, beautiful with appreciation from the use of this hotel service. When checking out, we returned all food cards. And drove out with a promise that he would not come back here again We work to meet people. Our service minds are many times more than you. We just want to tell Experience we found That it is not impressive It may be just one case that just happened. But you know, this is a small case that you can't fix. If there is a bigger case, this happens to other users. It would be very sad. The admin page is very cute. Now, our review on the page will probably be kicked out. # Determined to suggest that you don't go to # # Seastone #Systone Hotel.