Shangri La Chiang Mai

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9.1
/10
Exceptional
1,027 reviews

What Guests Say About Their Stay

kang s. g.

9.1
/ 10
Good service and comfortable feeling

Ikenna

10.0
/ 10
Place was amazing, if you have kids, worth upgrading to Horizon Club….very useful and worth the additional money…location is quite perfect too!!

tahli

10.0
/ 10
Had a great time, the breakfast was amazing. Great house keeping. Fresh fruit and water everyday. The life guards were friendly and great to chat too and the door staff were very welcoming. I felt very welcomed throughout my whole visit. It was my first time visiting a new country so I was a little nervous initially. But I don’t have a bad word to say. I’ll definitely be back.

TAARVINDAR

10.0
/ 10
Great property, great location, value for money , Staff Rody & Bella are very good
In the Area
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89 8 Chang Klan Road Muang, Chang Khlan, Chiang Mai, Thailand, 50100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Shangri-La Chiang Mai Shangri La Chiang Mai is located in area / city Chang Khlan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Shangri La Chiang Mai

89 8 Chang Klan Road Muang, Chang Khlan, Chiang Mai, Thailand, 50100
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Lobby Shangri La Chiang Mai
Exterior 2 Shangri La Chiang Mai

Discover More About Shangri La Chiang Mai

note: hotel was previously named Shangri-La Chiang Mai

Location
Shangri La Chiang Mai is located in area / city Chang Khlan.

About Shangri La Chiang Mai

From business event to corporate gathering, Shangri La Chiang Mai provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Shangri La Chiang Mai, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Shangri La Chiang Mai.

If you plan to have a long-term stay, staying at Shangri La Chiang Mai is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Shangri La Chiang Mai is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Shangri La Chiang Mai is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Chiang Mai exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Shangri La Chiang Mai is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Shangri La Chiang Mai.

All facilities in Shangri La Chiang Mai

Bar, Cafe and Lounge Shangri La Chiang Mai
Bar, Cafe and Lounge
Swimming Pool Shangri La Chiang Mai
Swimming Pool
Entertainment Facility Shangri La Chiang Mai
Entertainment Facility
Fitness Center Shangri La Chiang Mai
Fitness Center
Functional Hall Shangri La Chiang Mai
Functional Hall

Things to Do

  • Garden
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Sauna
  • Spa
  • Sauna
  • Waterslide
  • Waterpark

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Poolside bar

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Laundry

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Kids and Pets

  • Babysitting with surcharge
  • Cribs
  • Highchairs

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • AC
  • Swimming pool

Connectivity

  • LAN Internet
  • Free WiFi

Transportation

  • Car rental

Sports and Recreations

  • Outdoor tennis court

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Shangri La Chiang Mai

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is prohibited in the accommodation.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Chiang Mai
277
Number of floors in Shangri La Chiang Mai
12
Another facilities in Shangri La Chiang Mai
Garden, Health club, Hot tub, Massage, Outdoor pool

Frequently asked question in Shangri La Chiang Mai

What are available facilities at Shangri La Chiang Mai?
There are top facilites at Shangri La Chiang Mai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Chiang Mai?
The standard check-in time at Shangri La Chiang Mai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Shangri La Chiang Mai provide breakfast?
Yes, Shangri La Chiang Mai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri La Chiang Mai?
Shangri La Chiang Mai is a 5.0-star hotel.
How many floors does Shangri La Chiang Mai have?
Shangri La Chiang Mai has 12 floors.
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More Reviews from Other Guests in Shangri La Chiang Mai

Overall Ratings & Reviews Shangri La Chiang Mai

Traveloka (23)
Other sources (1,004)
9.2
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Shangri La Chiang Mai

Number of reviews per page
20
40
Top reviews
Kartik
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great Location but Disappointing Attention to Detail We stayed at Shangri-La Chiang Mai right after celebrating a very special anniversary at Shangri-La Japan, so our expectations were naturally high. On the positive side, the hotel made a nice effort on arrival — our room was beautifully decorated for our anniversary, which we truly appreciated. The location is excellent, just about 5 minutes from the Night Bazaar, making it very convenient. However, the overall experience fell short due to several service and housekeeping issues. Right after check-in, we noticed stained bedsheets, which was quite disappointing. While housekeeping promptly replaced them, it felt like the issue was brushed off rather than properly acknowledged. Attention to detail was consistently lacking. On multiple occasions, coffee was served with spills and stains on the cups, which reflects poor service standards. There also didn’t seem to be any floor manager available to escalate or address feedback in real time. The breakfast experience was underwhelming. The Indian counter felt like an afterthought, with limited options and no proper menu to complement it, making it largely unusable for us. On one day, we returned to find our room had not been cleaned at all, and we had to call housekeeping to get it done. Incidents like these add up and take away from what should have been a relaxing stay. That said, the spa was outstanding and one of the highlights of the property.
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Ikenna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Place was amazing, if you have kids, worth upgrading to Horizon Club….very useful and worth the additional money…location is quite perfect too!!
Ashraful
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is really nice with decent facilities, however it does need modernising as it feels very dated. Staff were exceptionally helpful and friendly.
tahli
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great time, the breakfast was amazing. Great house keeping. Fresh fruit and water everyday. The life guards were friendly and great to chat too and the door staff were very welcoming. I felt very welcomed throughout my whole visit. It was my first time visiting a new country so I was a little nervous initially. But I don’t have a bad word to say. I’ll definitely be back.
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TAARVINDAR
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property, great location, value for money , Staff Rody & Bella are very good
uri
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room furnishing - OLD. Very old. Water in the shower running from cold to hot uncontrollably.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice upscale hotel. They do their best to maintain the property, and the staff is amazing! One minor comment - The hotel fixtures and amenities are a bit out dated and is not up to par with other luxury hotels.
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the comfortable beds. Rooms was clean. Staff was amazing and very attentive. Breakfast, lots of options. Pool was beautiful.
Hunaid
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The hotel is family and kids friendly. The room was big and clean and an extra bed was provided. The staff are very courteous.
NGEE SOON
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Goodies - great amenities and kid-friendly - nice spread of breakfast - sound proofing good - location is not bad, only 15min to airport - spa is good and promotion price is good values considering the excellent service - all staff are helpful and friendly Room to improve: - limited tv channels for live sport events - need more variety for room service food options
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Matthew
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful pool and lobby. Helpful staff. Delicious breakfast and dinners.
Stuart
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing experience. Very friendly staff and excellent swimming pool for young kids.
Kay
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a fabulous stay in Chiang Mai. All the staff were incredibly helpful and kind. Location was great for night markets. Pool area was spacious and daughter loved the water slide.
Carolynn
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel in a great location. Very walkable and centrally located.
Sophia
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I believe there are good intentions but the execution is lacking. Checked in and the staff told me I look tired and I should go take a bath. Cleaning wouldn’t take all our trash out and left their personal items. Hot tub on the men’s side was scalding hot when my boyfriend tried it. There wasn’t one thing that went wrong, there were multiple. Did enjoy their breakfast.
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Martha
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The staff is very attentive but the hotel is a bit outdated. There is a security check every time you enter the building.
Kian-Guan
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly and professional. Accommodating to our needs.
Tony
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent staff and amenities at the hotel
Kelly
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good gym and great breakfast options.
Suki
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ideal location for families and those who want to go to the night market. The pool is great for kids, even has a slide! The lounge has nightly happy hour and breakfast has global food offering. The spa is amazing!
Number of reviews per page
20
40

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Bar, Cafe and Lounge 4 Shangri La Chiang Mai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.