Cross Chiang Mai Riverside

The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful

The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.

This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.

The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.

We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10

Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.

Beautiful hotel with very friendly and helpful staff!

Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!

Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.

Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.

Nice design & peaceful environment. Well trained staffs

Lovely new hotel with great restaurant. The setting and food at breakfast was especially nice, sitting outside by the river. we had a river view room which was really spacious and the decor was really cool. Staff are excellent and well trained. Definitely recommend this hotel.

the fine dining was good value for money. the room is pleasant. very important that the manager listened to our request to improve the breakfast quality. Thanks to accept our late check-out due to my sickness.

Comfortable vibe. Friendly service. Excellent restaurant.

Place is extraordinary. The red delight is a delight for sure. Pick up and staff fantastic from first experience. Breakfast, pool and gym great. Room huge and with everything we needed for a chill away from home. The staff, led by Ewan, was fantastic and helpful. And he personally makes the effort to come and engage with guests over breakfast. We had three days of good steers from him on where to go and three great days out on the back of that advice. Don’t miss the trip to Doi Inthanon. Really good. And do the walk. Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.

This resort is a sea of tranquility. It’s intimate, so you’re not surrounded by the hubbub of activities. Service is impeccable, our every need was catered to, even providing the opportunity to wash up in the fitness room showers before heading off to our flight. The resort is not near the center of town, but a free shuttle is provided. The restaurant onsite is excellent, so you can just cocoon up here and not go anywhere if you choose.