Crystal Aura Beach Resort & Spa – All Inclusive

I would stay there again. The hotel is clean and staff is nice. Family friendly

It is a very good hotel for the price. I don’t think other hotels will offer something much different than this. There are a few things that I would emphasize about food and service. Food is rather ordinary, nothing to be impressed. I think they don’t know how to prepare seafood. The shrimp are always overcooked and the crawfish salty and overcooked. The rest of dishes are decent. There are some employees of the hotel who do not like to work and are very stingy when giving fruit. Had a few time where the employee refused to give me more watermelon. I couldn’t understand the reason but I think it was because she didn’t want to cut more.

The Hotel is very close and has its own beach, clean, too busy with tourists. Our room had some smell, like moist, probably previous guests didn't open much windows. There was a little noise a few times in the night, as the laundry washer was located nearby. Room service is fine, cleaned every day. The restaurant facilities are fine as well, lots of dishes on offer, variety of choice, the same is in the pool bars. The receptionists were nice, polite guys, approachable, I don't recall their names. Though there was one rude, she would just answer you, 'And what do you want me to do? What have I to do?' She was the half russian. The photo team, the same, one of them showed his rudeness, again not a local guy. They want us to buy all photos, though we don't need so many: 'Why did you travel if you don't have money'. Sorry, do we travel to take photos? I didn't get. Overall, local, turkish staff was polite, tried to help, we didn't have problems with them However, some of russian speaking guys were rude at different degree, including a few russian guests. The lobby bar staff were gorgeous.