Raffles Dubai

World class hotel with world class service ! Need i say more ! The best 5star hotel in the planet for me !!!

Best experience with family and kids , peaceful places

Stayed here last year also, its a lovely hotel the staff are great especially Betty in the food & beverage area and the breakfast area manager from Egypt (i forgot his name) and his staff are also great. The building stunning and the staff are great, i would def recommend and will def stay again. Also there is a train station across the road and a mall attached to the hotel so plenty to do. Def visit the Sook in the ground floor of the Wafi Mall.

Excellent hotel, excellent staff and all were very helpful. Large and comfortable rooms. Gym and lobby also first class. Food was better that we expected and the pizza from the all day dining was some of the best we have had. Only very slight negative was the pool area, maybe slight dated in 2026, but functional all the same. 5* Raffles...

All is good

Top notch Hotel Excellent service

Very good. Special shout out to Alex from the bar , Pay from reception and all other staff which made my stay very memorable

The staff are well-trained and their treatment is excellent. The service is great, and the room is excellent. The cleanliness and other facilities, such as the spa, massage service, and food and beverage service, were all amazing. My experience was excellent, and I highly recommend this hotel

Booked the Club Room. High Tea from 2-4pm was great. Then from 5-7pm you can order off another menu. All was included with the Club Room. Expedia lists Buffet breakfast starting at 6am…it’s actually 7am. We had to leave at 6:30am so we could not have the buffet breakfast we paid for but the hotel had a breakfast box waiting for us at check out. Pool/spa area was beautiful. Would absolutely recommend and stay again. Very convenient to/from airport.

Good

Every aspect of oir stay was impeccable

We had a truly luxurious and wonderful experience from beginning to end. From the moment we arrived, the service was exceptional. Our doors were opened for us right away, and our butler, Pushkr, was incredibly kind and attentive, making sure we felt well taken care of throughout our entire stay. Every detail stood out—from room service to the spa services and even the beautiful ambiance and signature scent of the hotel. We especially loved spending time at The Society Room inside the hotel. The service there was outstanding, with Alex, our waiter, and Ham, the mixologist, providing such warm and attentive customer care that it made the evening even more memorable. The front desk staff was also extremely understanding and accommodating when our flight was delayed, which we truly appreciated. The entire property was clean, inviting, and thoughtfully maintained. We would absolutely return without hesitation. Another highlight was the hotel’s convenient location—just about 15 minutes from the airport, depending on traffic.

This hotel deserves more than 5 stars, the staff go above and beyond, they cannot do enough for you. We booked a club room and received full À la Carte breakfast every day, access to the club lounge with free hot and cold soft drinks 1pm to 10pm, afternoon tea 2pm to 4pm, hors d'oeuvres with cocktails and alcoholic drinks between 5pm and 7pm and butler service to our room.

Raffles is a modern, clean, sophisticated and well appointed hotel/ Even more impressive was the friendliness, cordiality and professionalism of the entire staff. Each staff member went out of their way to ensure my experience was optimized-at check-in, checkout, breakfast , in the gym, pool, housekeeping and lounge!

Stayed for 2 nights - lovely hotel. Only Issue was the lack of a door on the toilet !

After making the booking, we received emails for any special requests. We notified the hotel of my wife's lactose intolerance in advance. The hotel did not take any notice of this and breakfast there was not much lactose free choice. Even tea could not be prepared on the first day. We also received a letter for complementary afternoon tea, when we went to the lounge and part way through they informed us it was a mistake from their side and asked us to leave. It was humiliating to say the least. The hotel seriously does not know about customer service.

The hotel reached out a week in advance of arrival, to assist with any requirements we may have. They stayed in constant contactuntil arrival. Upon arrival, the team were so considerate to any and all of our needs. They were so warm and welcoming. The room itself was just so awesome, in terms of size, decor and amenties in the room. Wendy our floor butler was eonderful throughout or stay and made our whole stay worth it. All round a 5 star experience. One small nit pick -

Loved everything

Lovely again

Luxurious. Service is IMPECCABLE from the moment you arrive. So much help from the bellmen. We didn’t lift a finger. Always someone nearby to direct you. They are always waiting to serve. 24 hour butler so no need to call housekeeping. The room was gorgeous, and VERY MODERN/beautiful. High end fixtures and toiletries. High ceilings. Plush robes and towels. Quiet floor. Fresh fruit in the room. You will feel taken care of. The connected restaurant is new and the food was fantastic! Red carpet treatment. The breakfast buffet includes ala carte hit items and detox juices. The men options were insanely amazing for buffet style. All freshly prepared. The pool was clean and heated! If you want luxury, stay here. It sets the bar! Our only issue was a resort credit given that we didn’t have time to use, so we purchased an item from the spa, which we later learned was not included. We were supposed to get a room upgrade, but we are unclear if we did, or if all the rooms were this amazing.