BAY INN

★☆☆☆☆ Terrible experience. The first room smelled strongly of smoke and looked nothing like the photos. We were moved to a second room, but the AC didn’t work—in the middle of a hot Florida summer. On top of that, there was no running water in the room at all—no sink, shower, or toilet. Completely unacceptable conditions. I have video proof. Do NOT book here. This place is a scam and should be shut down.

Sleeping on plywood

Staff is very responsive to guest needs. Safe here. Clean rooms.

Very dirty , unkept, laundry room area so dirty the clothes smell bad after drying, had to go somewhere else’s to rewash the clothes, that’s how bad it is

Terrible, will be reporting to EcoLab for bugs and unsanitary rooms

Staff was lacking professionalism,condescending and completely unfit for customer service. Very disappointing for a "hospitality environment". If you could even call it that. Hotel staff treated people like they're inanimate objects. Would never recommend and will definitely be reporting to EcoLab for unsanitary rooms with bugs.

Property is clean quite and the manger was very helpful and made everything easy for out check in

Nice clean room, big bed with plenty of pillows. Everything worked, AC,pool,fridge, and TV, it's my second time will go back!!!

Smoking in the rooms

DO NOT STAY IN THIS HOTEL! At 7am one of the hotel staff used their key to open my room door and just came in while I was sleeping! They then proceeded to ask me details about my name and reservation saying they didn't have it because of a bug in their system. Completely unacceptable!

bed, curtains, and toilet seat (for some reason) had cigarette burn holes. bed is FIRM firm. tiny bathroom. tiny tv. but you get what you pay for; it’s an okay, cheap motel room for a one night stay.

Fantastic

These room are extremely disgusting we ask for a 1 KING size bed we got a 2 bed the beds are full of inst

Bugs coming under door, doors not locked ppl trying to come inside room, spiders in bathroom

We went to Busch Gardens. Needed a place to sleep. Pics looked nice. Pool looked super nice several pics. My kids picked this property. I walk in with my kids all in bathing suits. Front desk starts to check us ask for card to hold and says, Our pool does not work”. I said I have 3 kids that’s why we picked this place for the pool. I had to find another place, never checked in. It’s been 4 days cheap tickets refuses to help.. They charged my card. The hotel will not refund the my money. I have 2 Airbnbs on their sites and I know I am not allowed to advertise an amenity If it is down or no longer available I must notify all sites I advertise on to protect our integrity and keep guests happy and not demanding a refund for FALSE ADVERTISMENTS. These “Inn Keepers” should be ashamed of themselves keeping families money. When they are given 0% govt loans to buy these hotels, gas and liquor stores. They steal our hard working money. Liars and thieves. Cheap tickets acts Like they can’t get the owner to answer the phone. lol what a joke. All liars and thieves.

Pleasant stay. Clean room.

Great

Excellent staff and a nice room!

the worst property; I had to shift to a new hotel in the middle of the night.

The room lights did not even function. Terrible