Candlewood Suites Atlanta West I-20 by IHG

Hotel was very nice and clean. Hotel staff was AWESOME.

It was a great stay quiet area and good location!

The check in clerk was very nice and extremely helpful. She recommended local points of interest and really seemed to care about what my plans were while visiting.

No breakfast but it was expected it was listed on website

I can’t believe Expedia asked me for a review. I got an email from Expedia telling me the property had cancelled my stay 4 days before it was due to begin. The attitude I got on the phone from the location was, “Oh well! You shouldn’t have been able to make a reservation, we’re booked out for the entire month.” I made the reservation a month ahead of time.

Nice but bathroom was dirty and living room floor was sticky

It wasn’t what I expected

The room was clean and the bed was comfortable. Few things they need to check: 1. The bathroom door would not completely close or lock 2. The chair in the room was not pin good condition and 3. One morning i had to tskr a cold shower. I did report the water temp and the next day it was working fine.

I Loved It They Were Very Nice The Hotel Was Clean

We had a terrible experience at this hotel. We booked a king size bed and when we got to the hotel around 11:30pm, the lady at the front desk checked us in and gave us the key to our room. We went upstairs. As soon as we entered, the room had a queen size bed. We went to the front desk and told the lady that we booked a king size bed. She apologized and said that there is no room and she can talk to the manager and if they would give us a refund. I said okay, now it’s midnight and I can’t book another hotel so I would stay…. In the morning when we went to check out, another rude and unprofessional front desk person told us there is no refund!!!! You shouldn’t have stayed at the room!!!! She ignored us completely. It was very disappointing. The bathroom sink was clogged, there was no clean towels!! I’ll never book with the hotel again!!!!

The room was not the cleanest. The kitchen sink smelled very bad.

It was a great stay overall. My first night was a little frustrating. In that the room I had reserved wasn't available. I was put in a room with 1 bed, and I specifically requested 2, because we had 3 adults and a pull out couch isn't comfortable. Was able to move into a room that I reserved thd next day after one was clean.

Loved my stay here staff was kind , knowledgeable , friendly and very professional. I would recommend this hotel to others.

Room size was great. Shower lacked pressure. No breakfast

House keeper was rude about leaving our used towels outside of the room.

Noisy, walls are thin could hear all noice and hard to tell if neighbor was opening our room door. Think room was near maintenance and staff work space, could hear their music and going in out of doors. Didn’t last long but would prefer not to be with working staff .

Great price. Not so great service. The night staff was rude. Our room door wouldn’t shut. Had to get special remote from the desk to use TV. They didn’t want to give us any towels or wash cloths nor did they dispose of trash. Other than that great location very convenient close to all the essentials. Probably won’t stay here again unless it’s a last resort situation.

Staff was excellent!!!!

Very nice would definitely stay again

neat clean property