Candlewood Suites GRAND RAPIDS AIRPORT by IHG

Staff

Close to airport, clean room and kitchen

Room was well kept and plenty big enough for 2 of us on a 1 night stay. Front desk staff were great at check in and very polite on our way out. In great sight with Meijer Super store next to you and plenty restaurants near by.

The staff was great! We used their park and fly option when we traveled out of the country. They were helpful and made sure we got to our flight and then back to our vehicle. It was super great to stay the night before our early morning flight! Will stay again!

Nice area

The lighting in the bathroom was terrible, abroken box spring made a racket with every movement. Nice room and kitchen and staff.

All good here.

The hotel was clean, staff were friendly and I appreciated being in proximity of the Mall.

Convenient and the price is good. Didn’t like that there was no breakfast

Front desk was so nice. Great service. The room had a bad smell and the tables and furniture were worn. Lots of messy maintenance attempts. Theres potential here, decent looking rooms and kitchen if you look past the details, wear and smell

Na

Smells like cigarettes but price was great.

Needs an update but worked for a night

Used it to sleep

Very nice and quiet. Nice kitchen facilities.

I work in the hospitality industry as a guest service agent (aka front desk) so I appreciate anyone working the same job! I just want to say, Shante was literally one of the BEST most professional, kind, and supportive agent I’ve ever met! My stay was delayed by 2 hours, and Shante made sure my, also beyond amazing, shuttle driver Justin. Never did I feel like a pain or that I was putting them how! The hotel itself needs to put down some boundaries I.e excessive marijuana smoking, folks fighting at all hours of the night, but Shante made my night! Honestly, all front desk staff was wonderful! I’d definitely stay here again because of them! ❤️

Best valued hotel I've seen in Grand rapids. Very affordable.

It needs updates

The staff was excellent, especially David who was able to secure a late check-out for me. The room was squeaky clean, the bed was comfortable, the sheets and pillows were perfect, the shower was hot and had great water pressure, and the kitchen in the king suite was spacious and well-stocked. 10/10 for all of this. The downside was that I woke up to a beeping sound at 6:40am, which cut through the fan I had left on. I turned off the fan, the beeping was still going. Checked the hallway and outside the window, only to realize it was an alarm clock in the room next to me. With walls so thin, they shouldn't book people in adjoining rooms. I was up for hours before I was able to fall back asleep after than. Not super restful. I would still book this property again, but I would make sure to bring ear plugs.

All around it was one of my better experiences at a hotel