Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD

This property stinks. They attempted to have me check into a dirty room - a room that clearly had not been cleaned. Then they gave me another room that was still dirty, but it was cleaner than the other room. Radisson should not claim this property. Avoided all costs.

This place feels more like a motel trying to be hotel. I'm always a little leery when I see signs that read, "We are not responsible for items stolen from the parking. This is especially uncomfortable when you actually see shattered glass in one of the rear parking spaces (I should have taken a picture). I had little choice. I prepaid and it was non-refundable. Of the 5 usb chargers they had sprinkled around the room, only 1 worked. Sigh. The bed was comfortable but the bathroom was terrible. Clearly, the toilet and bathtub had been through some type of repairs. How do I know? - because the caulking finish was amateur and ugly. The toilet seat was loose and the toilet not properly secured to the flange. But the worst was a nightmare. On the tub curtain, the walls and some of that bad caulking, there was scary and notible blotches that appeared to me to be MOLD! Yes MOLD!! That is unacceptable. Even if it wasn't mold, and I think it was, it's a terrible thing for a guest tho witness. This "hotel" is hopeless.

It was a nice stay. The rooms could have been better but it was a quick stay for us so it didn’t matter. Overall decent stay. Just better room conditions or upgrades.

Front end staff very friendly Room was clean but 1. bathroom fan and small light did not work 2. Ice Machine on my floor was not working 3. Had A/C on left for the day came back and it was off and room was very warm

This hotel is terrible l, please save your money and book elsewhere. The first hotel room had stains all over the carpet and there was mold around the bathtub. We requested another room and again stains all over the floor, grease stains on the walls and mirrors. The bathroom floor was sunken in, in front of the toilet and felt as though it would fall in. The iron was broken with missing buttons. Overall the experience was awful and we will never stay here again.

The stay was horrible. The hallways smelled like spices and herbs. It’s was no AC in the hallways. The room didn’t have working lights/ lamps. The electric plugs in the restroom didn’t nor did the fan. The only good thing was the bed was comfortable. The hotel smelled horrible it made me sick in my stomach.

Not the nicest. Rooms were dirty and smelled

The check in was terrible.

This hotel should be reported and closed asap! Very nasty, old dirty curtains, patched up ceilings, carpet filthy with all kinda stains on floor, no towels, sheets, or washclothes for guests to request at front desk, bunch of unwanted people hang out at property. . NEVER AGAIN!!!!!!!

Not a great place for tourists, unless they live in an Urban area!!

The stadf was not helpful, the rooms were dirty, the smell was terrible. Avoid this place at all costs.

Stained carpets, dusty, bed bug eggs!!!! Smelly room, not the Country Inn we expected. Very low standards for a Raddison subsidiary.

The hotel needs a update. It wasn't clean at all. I had to clean it. I switched rooms two times. One didnt have power the other the tub was so badly old and rusted. Should never be offered ti people. I will never stay here again

Simple maintenance like loose toilet seats, tub drains, cleanind doors, etc, would improve ratings.

Rooms are in poor condition. First room shower wasn’t working. Changed Rooms then there were no towels in 2nd Room. 3rd day no Housekeeping. 4th day requested Housekeeping and still did not receive service. This Hotel isn’t worth the Price. Homeless people always loitering in parking lot and Main Lobby.

For one I'm disabled and asked for accommodations...no shower bars ... inside tube had black hair my hair is blonde... and slippery . I had to keep the door open and hold on to the doorknob not to fall ... this hotel is a step up from Motel 6... very very disappointing for 125.00 for one night Also, there was only one person working when I arrived zz no one to carry the bags for me.

The hotel was in poor condition. The decor was old, the bathrooms were old and the tubs we're stained. The front desk night associate was not interested in helping the customers. For what I paid, it should have been much nicer. I'd bet Motel 6 would have been cleaner than this dump.

When entering the room, there were stains on the floor. I open the refrigerator to put something in and it was disgusting, it looked like a milk shake spilled inside. Breakfast eggs were cold the waffle maker was empty and the orange juice was watered down. The only thing good about the place was it was close to the stadium.

My ceiling was leaking and the WiFi was out so I missed my job meeting

Not clean at all