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Element New York Times Square West
Hotels
8.2
/10
Very Good
2,191 reviews
What Guests Say About Their Stay
Andrea Lorena
10.0
/ 10
I felt very comfortable. The room and mattress were very nice. The staff also treated us very well. There were gluten-free options for me.
Alana
10.0
/ 10
The property has a lot of amenities and benefits for the person staying at the hotel. They did have a problem with the elevators, but I understand that is something that can be resolved.
Alfonso
10.0
/ 10
Staff was great. Room was clean. You have to request cleaning. They accommodated me with what I needed. I enjoyed my stay.
In the Area
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311 West 39th Street, Manhattan, New York City, New York State, United States, 10018
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Element New York Times Square West
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What's around Element New York Times Square West
311 West 39th Street, Manhattan, New York City, New York State, United States, 10018
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Discover More About Element New York Times Square West
Location
Element New York Times Square West is located in area / city Midtown Manhattan.
About Element New York Times Square West
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Element New York Times Square West.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Element New York Times Square West is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Element New York Times Square West is the right place to stay.
All facilities in Element New York Times Square West
Others
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
- Computer station
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Grocery
- ATM/Banking
Things to Do
- Romantic proposal packages
Food and Drinks
- Breakfast
General
- Rooftop terrace
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Element New York Times Square West
Important Note
- Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
- Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Element New York Times Square West | 411 |
Number of floors in Element New York Times Square West | 40 |
Another facilities in Element New York Times Square West | Others, Coffee/tea in lobby, Smoke-free area, Laundry service, Luggage storage |
Frequently asked question in Element New York Times Square West
What are available facilities at Element New York Times Square West?
There are top facilites at Element New York Times Square West such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Element New York Times Square West?
The standard check-in time at Element New York Times Square West is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Element New York Times Square West provide breakfast?
Yes, Element New York Times Square West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Element New York Times Square West?
Element New York Times Square West is a 3.0-star hotel.
How many floors does Element New York Times Square West have?
Element New York Times Square West has 40 floors.
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More Reviews from Other Guests in Element New York Times Square West
Traveloka (8)
Other sources (2,183)
8.2
Very Good
From 2,183 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.4
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Traveler Reviews Element New York Times Square West
Number of reviews per page
20
40
Top reviews
Dinu
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We enjoyed the stay at the hotel, very clean and well maintained hotel rooms, good breakfast in the morning, staff is very cooperative, but the only issue we faced was one of there lift was not working, otherwise our stay was comfortable.
Lynn
Business
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Well located with restaurants, Times Square and the Garment District nearby. Breakfast was a nice variety of hot and cold options. Staff was friendly.
Andrea Lorena
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
I felt very comfortable. The room and mattress were very nice. The staff also treated us very well. There were gluten-free options for me.
Verified traveler
Friends and Family
2.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The elevator had problems and always too forever. The mattress was old and sinking
Halima
Leisure Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was clean. The turn offs were lack of functional elevator... We were told the day before that elevator were being upgraded. Upon arrival, we were then told the room has no phone and if we want we could cancel the reservation through Expedia and go elsewhere.
José
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A la hora de pagar la estancia nos indicaron que había problemas con los ascensores. Que podrían tardar hasta 30 minutos en las mañanas. Cancelamos la estadía.
Alana
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The property has a lot of amenities and benefits for the person staying at the hotel. They did have a problem with the elevators, but I understand that is something that can be resolved.
Richard
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room small and dingy and if your elevators aren’t functioning in a 40 story hotel, you need to close until they are working! That said, staff was accommodating in getting us a refund.
Eric
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One of the elevators didn't work so it was a 15 minute wait. The pillows and bed was uncomfortable. I arrived at 9am and couldn't check in until 3pm. The shower head was on he side of the wall which made showering awkward.
keshav
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Overall experience was very positive
Hotel was beyond excellent
Michael
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One of three elevators was down for maintenance but they still fully booked the hotel. The "some wait" for elevators was over 20 minutes! It was so frustrating to wait and wait while multiple elevators whizzes past without stopping, then when one does, it opens up to be completely full. The stairs were so tight that it was hard not to be dizzy walking. In the room, the air conditioner was like a tractor trailer truck that idled in the room on and off all night.
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Johaliz
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All was great. Thanks.
Denverson
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Custo benefinio otima Localização
Ana
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Ecelente localização. Ótimo quarto com boa cama e muito limpo. Boa vista.
Rohit
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Its near to time square, you can walk and reach to time square, central part, bus station etc. complementally Breakfast is very good, the only problem is area is small and in peak time you might not be get seat. breakfast time you need to wait 5 minutes to get lift. Overall hotel is good.
Tiago
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good
Emily
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great location, good breakfast, clean, quiet room!
Alfonso
Business
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was great. Room was clean. You have to request cleaning. They accommodated me with what I needed. I enjoyed my stay.
Nancy
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was conveniently located to all of our scheduled NY activities. The staff was friendly and helpful. But, with the elevators in repair, it was an inconvenience with us being on the upper floor, our floor was often missed for pick up causing a 10-15 minute wait. We had gone down to the ground floor to use the restroom and saw cockroaches. Also, our bed sloped to the right and the air units were loud, so made it uncomfortable sleeping.
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YUKI
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
One of three elevators for 40th floor building was under maintenance, and you can imagine the crowded situation especially in peak time.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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