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Embassy Suites by Hilton Charleston Airport Convention Ctr
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Embassy Suites by Hilton Charleston Airport Convention Ctr
Hotels
7.4
/10
Pleasant
878 reviews
What Guests Say About Their Stay
Colleen Marie
10.0
/ 10
Great staff. Excellent shuttle driver who gave us good tips on local dining
In the Area
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5055 International Blvd, Charleston County, South Carolina, United States, 29418-5963
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Embassy Suites by Hilton Charleston Airport Convention Ctr
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What's around Embassy Suites by Hilton Charleston Airport Convention Ctr
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5055 International Blvd, Charleston County, South Carolina, United States, 29418-5963
Discover More About Embassy Suites by Hilton Charleston Airport Convention Ctr
Location
Embassy Suites by Hilton Charleston Airport Convention Ctr is located in area / city Charleston County.
About Embassy Suites by Hilton Charleston Airport Convention Ctr
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Embassy Suites by Hilton Charleston Airport Convention Ctr exclusively for you.
With all facilities offered, Embassy Suites by Hilton Charleston Airport Convention Ctr is the right place to stay.
All facilities in Embassy Suites by Hilton Charleston Airport Convention Ctr
Others
Hotel Services
- Laundry service
- Welcoming drinks
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
General
- Banquet
- Parking (surcharge)
- Terrace
Nearby Facilities
- Souvenir shop
- Grocery
- ATM/Banking
Transportation
- Limo or town car service
- Airport transfer
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Business center
- Conference rooms
Things to Do
- Indoor pool
Connectivity
- WiFi (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Embassy Suites by Hilton Charleston Airport Convention Ctr
Important Note
- Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
- Fee for in-room wired internet: USD 4.95 (rates may vary)
- Fee for wireless internet in public areas: USD 9.95 (rates may vary)
- Self parking fee: USD 10.00 per day
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 2.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Embassy Suites by Hilton Charleston Airport Convention Ctr | 255 |
Number of floors in Embassy Suites by Hilton Charleston Airport Convention Ctr | 9 |
Another facilities in Embassy Suites by Hilton Charleston Airport Convention Ctr | Laundry service, Welcoming drinks, Tours, Multilingual staff, Express check-in |
Frequently asked question in Embassy Suites by Hilton Charleston Airport Convention Ctr
What are available facilities at Embassy Suites by Hilton Charleston Airport Convention Ctr?
There are top facilites at Embassy Suites by Hilton Charleston Airport Convention Ctr such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Embassy Suites by Hilton Charleston Airport Convention Ctr?
The standard check-in time at Embassy Suites by Hilton Charleston Airport Convention Ctr is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Embassy Suites by Hilton Charleston Airport Convention Ctr provide breakfast?
Yes, Embassy Suites by Hilton Charleston Airport Convention Ctr provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Embassy Suites by Hilton Charleston Airport Convention Ctr
Other sources (878)
7.4
Pleasant
From 878 reviews
Cleanliness
7.6
Room Comfort
7.6
Service and Facilites
7.8
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Traveler Reviews Embassy Suites by Hilton Charleston Airport Convention Ctr
Number of reviews per page
20
40
Top reviews
Kevin
Business and Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Embassy is a great property, but this past weekend March the 29 the guess service staff was just OK. Lucky enough I always stay at a Embassy Property. I was asked for ID and credit card. Told the room I will be staying in & literally that was it. No conversation, no explanation why all the construction going on in the hotel. No information given about the 5 to 7 complementary
Evening, no information about the breakfast. The guest service personnel should at least be friendly or advise customers what to expect or look forward too. On scale from 1 to 10 with construction & the customer service at the front desk from (1pm on March 29th) I will give it a 4.
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Janice
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Construction was taking place, so the environment was loud and messy in places. It’s ridiculous that we have to pay for parking in a hotel where I’m already paying to stay. I do like the convenience of the hotel, and the breakfast was very good.
Norman
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Construction goin on at building and only one elevator running and at times the button to call elevator was blocked. Would not have booked if I knew construction going on. On top of that you had to pay an extra 10 dollars a day to park in their parking lot. I visit my daughter frequently here but will not be staying here again.
Colleen Marie
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great staff. Excellent shuttle driver who gave us good tips on local dining
Christopher
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Property is dated.
Elisabeth
Business and Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nowhere on the hotel information did it state the hotel was under major construction. Bugs and hair in the bathroom and I never had hot water. I reported this and no one ever followed up. Parking was also a nightmare. After paying $10 a day there were several incidents where assigned parking for the hotel simply had no parking. Had no choice but to pay in the nearby lot. All of this is unacceptable for this level of hotel. The staff was also rude about every question asked.
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Tessa
Friends and Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Absolutely disgusting. Bed had sheets with seeds, fruit, and nuts in it. Shower curtain had hair and pubie hair all over it and there was an opened bar of soap with pubie hair on it in the shower. Disgusting. Everywhere was closed due to remodeling the building. Breakfast was very subpar. Food was gross
Information was not given out like it should be. Was very upset with visit as this was our first vacation getaway in two years. Very disappointed.
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Vanessa
Business
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful property and will definitely be amazing when cinstr
Shannon
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel is extremely convenient to the convention center. They were under renovation so can’t fault them for the lack of dining available. Room set up is wonderful but it is very loud.
William
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Get Rid of pay for parking it adds up if you have two car family not happy with this process.
Chelsey
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location
jason
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bfast good, construction bad
Brian
Business
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I was very surprised and disappointed that I was required to pay for parking my vehicle in the Hotel's open parking lot.
Also, some of the cleaning staff were less than pleasant.
The one good thing about the location is I was able to walk indoors to my meeting at the adjoining venue.
Salika
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice hotel and close to everything
Alissa
Business
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Loud construction with no advanced notice. No hot water. Took 10 min to check/in because front desk was on the phone. Phone in my room didn't work.
Denise
Friends and Family
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Worst stay ever! We checked in about 9pm and went to take a shower and there was no hot water. We reported it to the front desk and they told us they were working on it. At 11:30pm we went back down for an update and the maintenance man who had been working on the issue went home at 11 because that's when he gets off. She said it would be the first thing he worked on in the morning. The next morning at 9:30 am we went down for an update. The lady at the desk, Tamara, was RUDE! She said a pipe burst and basically no one had hot water and it was working fine at her last shift on Thursday. She said they had to call in the chief engineer to fix the problem.I asked if they knew it was a burst pipe when we checked in, and she just kept saying it was fine on Thursday! She didn't care at all and I have NEVER had such terrible customer service at this hotel! Letting us know at check in, or having someone come in to fix it through the night would have been the right thing to do. I don't know if we will stay here again. In the past, any issues have been handled promptly and the customer service is usually outstanding. This stay was so disappointing.
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Verified traveler
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Everyone was friendly, but we had reserved a room with a king size bed - they were unable to accommodate this and we had to take a room with a queen sized bed .. not a huge deal, but we were surprised we weren’t able to get the room we reserved and paid for… The bed itself was very comfortable…. Also she was polite when she checked us in, but there was no apology - nor price adjustment for the room
Change and smaller bed . We asked if there would be a price adjustment and they said they can’t do that bc we booked through hotels.com. In addition - I had to take a cold shower the second day - hot water wasn’t working … the toilet didn’t flush well - had to flush several times for it to work. The door also didn’t lock unless you physically pulled it - it was just not latching closed properly. The breakfast was good - although the first day’s line was so long I didn’t have time to wait …
Thank you
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Donald
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location next to the convention center. It was noisy and the construction in the lobby was a mess.
samantha
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Property was just under construction
Krystal
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very clean and convenient. Would highly recommend.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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