Express Inn Tomball

The frame under the bed was literally plywood. There were roaches everywhere we could not stay the night there and the owner refused to return our money.

Called location to verify my room and that the arrival would be before day time 2am. Was told that the location had limited rooms and that I needed to find another hotel. Refused to cancel my room and charged me anyway. Never booking to this location.

Hairs in the sheets, blood on a light socket, mattress as hard as cement, just plain nasty.

Reasonable for the money -

Safe

I made my reservation late at night. It was meant for that nights stay. When I got there to check in they told me they couldn’t find my reservation, so he called Hopper and they told him it wouldn’t show until 6am. So he made me sit outside for 2 hours mind you I Uber over there with luggage and it was hot and humid outside at 3:30am. When I turned 6am I went back up to the window to see if I could check in which he then allowed me to as I had to be at work in 4 hours!!! They had no compassion or even tried to help my situation. The room was full of bugs in every corner and crawling in the toilet, sink and shower but I needed some sleep. The next day they told me “oh you need to pay a $30 check in early fee” like what? Really? My reservation was screwed up from the get go and he made me sit outside for 2 hours in this humidity then has the nerve to tell me I need to pay a $30 check in early fee. I was NOT satisfied with my stay, the property is gross and the rooms are filled with bug traps and bugs everywhere. This place is way OVER priced for that and the lack of conpasssion and not even bothering trying to help my situation better.

The service wasn’t great. The place had bugs. Very noisy A/C. The room had bugs… Roaches…

This was a convenient spot for us to stay while visiting some family. The hotel felt safe and was in a good location. The mattress was harder than I’m used to and had a body sized dip on one side of it. The only blanket was super thin and old, although it was so warm and muggy we didn’t need anything heavier I guess. The air conditioner couldn’t keep up with the humidity nor spread the cool air throughout the whole room, so it was difficult to really feel comfortable. A fan would have been helpful. The price we paid was cheap enough that I can’t complain too much as I value a sense of overall safety more than amenities, or perfect conditions.

TV didn't work, wi-fi poor, toilet handle broke (could not flush) - overall a 2 out of 5 rating. The front desk agent was, however, very friendly and helpful. He even changed my room upon complaint about the tv.

Nothing

Nice place.

The cleaning chemicals used, the inconvenience of extending the stay and constant knock at the door.

Cheapest in town, better than Motel 6, stay would be better if simple green was used to clean, a/c in room needs an upgrade, breakfast bar needs more variety. All in all, I'd give the property 3 stars out of 6.

The dirtiest hotel I have ever seen Roaches in the rooms could not eat with the roaches trying to get your food no refunds given had to switch rooms that room had a dead roach in the fridge the microwave cord was cut and the attendant tried to give me the roach infested microwave from the first room HORRIBLE never ever stay here!

This place was a dump. Got to my room and it smelled like smoke and very dirty. I saw bugs and 2 roaches crawling on the walls. Will never stay there again

Didn't like that the kitchenette stove barely worked I had to pull out my electric stove from the car as I was cooking the roaches all came out and helped me it was pathetic and then when I tried to sleep on the rock hard bed that bruised your back had a one inch Gap in the front door that the street Spotlight hits you right in the eye stayed one night cost me $185 for two nights ask for a refund on the second day they told me no so f*** this place

Expedia has been very good reason price .

This is the most disgusting hotel I have ever stayed in. The room was dirty, bathroom appliances were rusted, and most importantly, my room had bed bugs. I woke up with 20 bug bites from sleeping in the bed. When I checked the mattress, it was filthy. I complained to the manager and demanded a refund for the remainder of my stay because I felt unsafe and would not be staying there. He refused. Since then, I've tried multiple times to get a refund, and the managers have been extremely unhelpful. They have no idea when their "boss" will be at the property, and they refuse to give me a way to contact him. I cannot fathom how the hotel owner would allow this shameful situation to continue over one night's refund. I have never experienced a hotel as unhealthy, unpleasant, and disrespectful to customers as this. I do not recommend you stay in this place.

There were roaches in our room. Whoever was upstairs was very, very noisy all night. There were holes in the door, and the shower leaked.

Very dirty rooms, walls and furniture destroyed and lots of roaches!