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Extended Stay America Select Suites - Austin - Northwest
Hotels
5.0
/10
Fair
484 reviews
What Guests Say About Their Stay
Angela
10.0
/ 10
We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Jose
10.0
/ 10
Great place for a quick stay. The only thing was the windows and AC systems
Larry
10.0
/ 10
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
In the Area
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13689 Research Blvd, Williamson County, Texas, United States, 78750-2209
Main Facilities
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Laundry service
Parking
Elevator
Express check-out
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What's around Extended Stay America Select Suites - Austin - Northwest
13689 Research Blvd, Williamson County, Texas, United States, 78750-2209
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Discover More About Extended Stay America Select Suites - Austin - Northwest
Location
Extended Stay America Select Suites - Austin - Northwest is a hotel in a good neighborhood, which is located at Williamson County.
About Extended Stay America Select Suites - Austin - Northwest
Extended Stay America Select Suites - Austin - Northwest is a wise choice for travelers visiting Williamson County.
All facilities in Extended Stay America Select Suites - Austin - Northwest
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- Express check-out
- Laundry service
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Extended Stay America Select Suites - Austin - Northwest
Important Note
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday - Saturday: 10:00 AM - 4:00 PM
- Sunday - Sunday: 3:00 PM - 8:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Extended Stay America Select Suites - Austin - Northwest | 113 |
Number of floors in Extended Stay America Select Suites - Austin - Northwest | 4 |
Another facilities in Extended Stay America Select Suites - Austin - Northwest | Others, Smoke-free area, Elevator, Express check-out, Laundry service |
Frequently asked question in Extended Stay America Select Suites - Austin - Northwest
What is normal check-in & check-out time at Extended Stay America Select Suites - Austin - Northwest?
The standard check-in time at Extended Stay America Select Suites - Austin - Northwest is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Extended Stay America Select Suites - Austin - Northwest?
Extended Stay America Select Suites - Austin - Northwest is a 2.5-star hotel.
How many floors does Extended Stay America Select Suites - Austin - Northwest have?
Extended Stay America Select Suites - Austin - Northwest has 4 floors.
How many rooms are available at Extended Stay America Select Suites - Austin - Northwest?
Extended Stay America Select Suites - Austin - Northwest has 113 rooms in total.
What do past guests say about Extended Stay America Select Suites - Austin - Northwest?
Extended Stay America Select Suites - Austin - Northwest is well-known for its Location, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Extended Stay America Select Suites - Austin - Northwest
Other sources (484)
5.0
Fair
From 484 reviews
Cleanliness
5.6
Room Comfort
5.6
Location
8.0
Service and Facilites
5.4
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Traveler Reviews Extended Stay America Select Suites - Austin - Northwest
Number of reviews per page
20
40
Top reviews
bradley
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The young African American lady with arm tattoos was very rude to every customer I saw her come in contact with. She likes to abuse the small amount of “authority” she has. She called my room at midnight waking me and my wife up to tell us “your ID that you used to check in was a few days expired, I’ll let you stay tonight since I missed it” as if she was about to kick us out over that?? And as she was helping the people in front of me, she kicked them out bc their boss paid for the room and not them even though they explained it’s a business trip. Her boss had to call her and override her egotistical behavior. I will never stay here again due to this employees behavior. Whoever franchises this location really needs to re-evaluate that hiring decision. Also the room had water leak damage and cracks in the shower, normal don’t care about stuff like that since it’s cheap, but might as well mention it here.
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Jonathan
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Lovely friendly staff
claudia
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
To much noise durin the night
Angela
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We liked everything about the property except for the very hard beds. We wouldn’t go back because of that. None of us slept well, even my older son that actually liked a firm bed. He was complaining about his back hurting.
Shirona
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Good and affordable place with plenty of parking.
James
Business Family
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Dont waste your money. No hot water. No Kitchen utensils without a 150 dollar deposit. Only 1 burner on stove worked. Smell of weed in all hallways. Panic devices on stairway doors broken. Refrigerator didnt get cold. NEVER AGAIN
Denise
Leisure
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Was told when I checked in that there was a 50/50 chance that I would have hot water. There hadn't been any for a week
Jose
Business and Leisure with Children
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great place for a quick stay. The only thing was the windows and AC systems
Verified traveler
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Very dirty room. There was a hole in the wall. No soap in the shower. No one at the front desk upon check out (10:00am). Slept in my clothes because I wasn't sure about the cleanliness of the sheets.
Robin
Friends and Family
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Tv didn’t work
Renee
Leisure Family
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
When we walked in the first thing we smelled was marijuana. There’s was also a guy that was denied a room due to an expired drivers license and her left mass. My daughter was afraid he was going to come back and cause problems, she was very scared. There were people loitering outside. One man that was behind my daughter and I checking in was older and flirting with my daughter. After we checked in and drove around to park and go in that guy had followed us and was standing next to his car smoking in a parking space across from us. We immediately left feeling unsafe. I asked for a refund due to these conditions and not using the room and I was told that was not possible since I didn’t go to the office before leaving. I am sorry, but as unsafe as I felt, I was not going back in.
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Harsha Vardhan
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
I didn’t like the services. No hand towels, No soap, shampoos.
Abhishek
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I wouldn't return to this place because the property is managed poorly.
Dawn
Friends and Family
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Barbara
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Verified traveler
Business
2.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Was not allowed to check in because the card I presented
For my security deposit was not adequate even though it was a master card debit card that had over $500 available That I have used several times for security deposits, then took the card out of my ridge wallet and a put them on the counter and asked her to pick one, she then told me she was canceling my prepaid reservation, I asked her for proof of refund, she gave me proof of cancellation, not proof of refund. I then had to book another nearby hotel that I’ve used frequently at nearly double the price.
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Reginice
Business
2.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Do not chance booking here. I had a room booked and paid for in advance; I paid for the room 3 weeks before I was due to stay. They sold it! I showed up the day of around check in time to check in and get my key. The the older man and the taller man working the “front desk” told me they were understaffed and the turnover/ cleaning of rooms was behind. They couldn’t tell me what time I’d be able to check in and I told them I would have to leave for an event and wouldn’t return until 11p when I knew they closed the reception at 9p. So I told them it was imperative that I check in; both of the guys told me to call the number on the gate and the in house staff would be able to get me checked in. I returned when I said called the number and the woman on the phone told me it was a busy festival weekend and that they sold my room and that I would be refunded. I am a woman, in a city I don’t live, at 11:30p, during a festival weekend when everyone is now sold out Or astronomically priced. That’s where they left me. I received a refund from Orbitz who I booked with; turns out they marked me as a no show!Just know your booking is not guaranteed here and they will lie to your face. I will not give Extended Stay another chance to set me up like that again.
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Carlos
Friends and Family
4.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
People in front desk was not nice, they dont have customer orientation, specially a black lady
They had a mess with reservations
hotel was clean but the mattresses were very uncomfortable .
Verified traveler
Friends and Family
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
Great location and nice rooms
Larry
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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