Fairfield by Marriott Inn & Suites Knoxville Airport Alcoa

Kind staff, clean room, good breakfast

Beautiful hotel. Friendly staff. Conveniently located. Definitely recommend

* Horrible bed. Felt like they took a pile of cardboard, covered them in a blanket & stuffed everything into a mattress cover. * Noisy AC. In 1st room. * Inconsiderate, noisy guests playing loud music, playing cornhole, yelling and tailgating right outside our window. (Had to tell front desk the 1st 2 nights we were there) *Eventually were moved to the 3rd floor which was a hassle because we had to pack everything up and move upstairs. * The keys would not open the side door, even though we were told it would work. Unloaded all of our stuff and carried it to the door, only to find out it didn't work. So, we loaded everything back up and moved the car again to the front and unloaded our stuff again to bring it in. * TP was very cheap & ended up buying our own & used that. * Shower dripped on the metal drain all night so we put a hand towel down to quiet it. * Found a water bug (?) in the bathroom in 1st room * Chose hot water for washers but only filled with cold water. * Shower door in 316 was installed improperly and doesn't shut tight.

The only downside was the slow drain In the bathroom sink. We had the same issue last tim we stayed a few months ago - wonder if we got the same room or universal issue?

Great team working here and great focus on those staying!

Clean, quiet, and comfortable. Beautiful landscaping, friendly staff, plentiful breakfast offerings. Great experience!

Nice and Clean

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Very nice hotel and very clean. Room was spacious and decorated so pretty!

great choice

Good breakfast. Real eggs.

Very nice. Friendly staff.

Great place to stay, close to the airport

Looks to be a new hotel. Very clean. Located in a quite area. Please provide Recycle Bins at least in the lobby to drop plastic bottles and cans. It may not be mandatory per county rules, but a brand like Marriott should show more environmental responsibility.

What I like is closer to the Airport. I always love to stay where there's lots to see nearby. But this week, I wanted an environment that is quite ,safe, walking distance to the grocery store. Although I took a taxi to the place I wanted to visit. It was still the best . The staff are all nice and approachable. The room is clean and tidy. Excellent !

The bed need to be update for sure an the air need to be fix it was working good in the day bit when nite came it was hot never kicked back on call the front desk nobody was there but overall it was ok yes i would stay again if i had to

The room is very clean and the staff are friendly and helpful!

New, clean and excellent food service at breakfast

Arrived around noon from our flight and room was already available. Very friendly and helpful staff. Everything was in great condition and very clean. Would definitely stay again if in the area.

Totally recommended, rooms have all what any guest needs, breakfast has variety, staff has a high level of customer service.