Hampton Inn Bermuda Run

Very convenient. Some renovations were being made to our home, so it was nice to get away from the construction noise and workmen going in and out of the house.

Staff changed our room from king to a double bed. The room was filthy. I spoke with management the next morning. They promised to come in and clean while we were out for the day. When we arrived back our room was in the same condition as we left it. Beds not made. Nothing. This is honestly the worst Hilton property I’ve ever seen in my 40 plus years on this planet. Just terrible.

Pool closed. Property needs updated. Leaky shower. Warm in lobby.

Melissa at the front desk was awesome! We were there for 22nd anniversary and she upgraded us! Hotel room was nice and clean, bed comfortable, bathroom and shower clean. Breakfast was good the next morning! We were treated very special by Melissa at the front desk, it was like we known her for years! We will stay here again sometime!!

It was very convenient.

The location, right off the highway and dining options within walking distance.

I had issues with cleanliness of the room and then ran into other issues during my stay. Tried to talk with GM and even went through Hilton Honors to try to get a call back and nothing.

Cold water nit available in my room. Would only work on hot. Arrives lte and didn’t want to wait on Maintenance to repair

Great experience

We chose this hotel because of the pool that has slides for kids. Although the pool area was a bit outdated (but not too bad as well!), the slides were amazing and our kids really felt like they were in a water park. Superb value for money!!!

Room was clean and cozy. The door stuck a bit. Normal wear and tear. The pool was disappointing, as the paint was chipping, badly, and the paint chips got all over all of us and our stuff. Breakfast was excellent 👌

Bad bathrooms

Easy, professional check in. Room was as expected, clean and well appointed.

Definitely

Amazing staff and the property is very well kept!

Easy access to the places we needed to attend.

My check in was less than stellar due to Expedia only booking one room for me when I clearly booked two. The hotel was full upon arrival and I could not get another room. I was staying at the hotel for my child’s birthday party, So there were no other options. This was a huge mistake on Expedia’s part and I will not be using the service again.

A lot of kids not respecting the quiet time and having people up around them and below them i asked for a quiet room and they put me inbetween 2 Families w small children!

Nice stay. Will come again.

Roombwas very clean. Blankets all smelled freshly of bleach (always a good sign lol). My teen boys loved the water slides. Front desk was very helpful and friendly. Parking lot was well lit. Bathroom/shower were nice and clean✨️✨️. Love that its close to different food options and a grocery store. The only issue we had was the neighbor across the hall yad a yipping little dog that started barking after they left and barked non-stop (literally) for 1.5hrs. When I couldnt take it anymore (bc it was 8am!) And my husband called the front desk they immediately apologized and 20mins later I heard the neighbor open their door and come get the dog. As they were leaving they must have made a comment to the housekeeper (who we had already spoken to also) and the housekeeper backed us u0 and told them the dog had notnl stopped barking since she got on our floor and that had been atleast 45mins to which the woman said it was 'highly unusual behavior' for him to bark like that 🤣 Ma'am... stop lying 🤣 But the hotel made her quiet him so I was very impressed. Most of the time they dont do anything at all. We were very happy with our stay and will def stay here again if we are out this way. Also, Mark at the front is THE BEST !!!!