Holiday Inn DIAMOND BAR - POMONA by IHG, an IHG Hotel

Really great place

Great stay. Isolated and decently quiet considering it’s right next to the freeway

Was ok

It was clean and the staff was very nice

Convenient

From the beginning to the end of our visit, the hotel and its staff was exceptional. The check-in process was smooth. The breakfast staff was friendly. Facilities were very clean and when we had a problem with our sink faucet, repair staff was expeditious in tending to our needs. We would absolutely stay at this hotel again!

Very comfortable and pleasant

The location was great, close to where our son’s game site. Lots of food options and shopping. Rooms were clean a little small but clean.

it was very nice hotel

good

Everything ok

This was a very clean and easy check in. I appreciated the self-parking and the staff were friendly.

Room and breakfast are good, people are very nice. One suggestion, It will be more attractive if you can provide the option to include breakfast in the reservation and combine the total payment amount in the bill as some company only reimburse the room fee excluding breakfast. Anyway, thanks for your good quality service.

average

had washing machines next to the elevator.

Property is very clean. Associates are very friendly.

My family and I stayed here from Dec 28 - Jan 3rd and it was a wonderful experience. We had booked another hotel originally that was absolutely disgusting and roach infested. We searched online for a good hotel and found this Holiday Inn. It was the best decision I made and regret not booking this hotel first. I will never stay anywhere else but here. The staff was extremely helpful upon our arrival at midnight on December 28th with two very tired children, I wish I could remember the gentleman’s name but he was wonderful. They were patient and friendly and accommodating. We purchased the breakfast and it was very tasty, kids eat free so it was inexpensive. Marco in the breakfast room was extremely helpful, nice and overall made our dining experience much better. The rooms were very clean and comfortable. The beds were very comfortable, I really appreciated the different pillows they had firm pillows and soft pillows. I had such a wonderful experience I made sure to sign up for the IHG rewards for our future stays. William and the other front desk attendees during our stay from 28th - 3rd were great! Thank you!

The staff here are absolutely wonderful. I come here all the time centrally located. Excellent hotel to stay at with kids or for a business meeting. Completely safe area.

This hotel was fine for the night. It’s surprisingly quiet considering it’s by the 60 freeway. It was clean for the most part, but our room had a strange sewer smell once we opened the door. It was stronger in the shower stall. The guy who checked us in was super nice, as was Marco in the restaurant area. The breakfast offering was disappointing and I can’t imagine paying full price for it, but as a guest, we had a discounted price. Overall, I would stay again.

Staff was very friendly. Quiet property with lots of parking. We stayed om the 5th floor and the only issue was hot water. We had to wait about 5 minutes for the shower to heat up.