Holiday Inn SAN ANTONIO SEAWORLD by IHG, an IHG Hotel

We recently stayed at this hotel while attending my son’s prom, and while the experience had some positives, there were also a few major disappointments. The hotel itself was nice and somewhat clean. The staff were friendly and welcoming, and the location was excellent; close to everything we needed, which made getting around very convenient. Unfortunately, the pool area was a huge letdown. My youngest son had been excited to swim, and my husband and I were looking forward to relaxing in the hot tub. However, the pools were slimy and dirty, and despite the strong smell of chlorine that burned our eyes just sitting nearby, the water didn’t seem clean at all; both in the indoor and outdoor pools. The hot tub, which we were really looking forward to, was not only dirty but also cold. Overall, the hotel had potential, but the pool and hot tub situation really impacted our stay. We checked out at 11pm the same day. I hope they take steps to improve the cleanliness and maintenance of their recreational areas

I absolutely enjoyed our stay!! The weather got cold and rainy so the indoor pool was so helpful.. 👌 the staff was so nice

Everything was great. Fast checkin, friendly staff and very clean. Bar & grill on-site, with breakfast. Great bed, best hotel night of sleep I've had in years.

Breakfast buffet was amazing! Room had a chemical burn smell when we came back from dinner but our room was changed quickly

Great hotel

Fine

Everyone was super friendly . Hotel was very clean. Highly recommended

Great maintenance staff and front desk, but room is dirty. Closet shelving covered in dust, ruined our clothes, floor in bathroom turns white socks black, never got our room clean during our stay, had to ask for extra towels.

It wasn't what I thought it would be.

The hotel was great. The room carpet could be cleaner (my daughter found an old fruit snack on the floor in the closet). The carpets need to be shampooed. Breakfast was good and kids ate free with an a paid adult buffet. The indoor pool was nice and had close bathrooms, although they were not too clean.

Me and my wife were very well taken care of. Very nice and clean accommodations.

Convenient

We enjoyed our stay and staff was very friendly and helpful.

Always my go to place to stay when I'm in town.

Great for families since there’s 2 pools, one of which is indoors for cooler months. Free shuttle service for the quick ride over to SeaWorld.

Hotel was nice. The service was good. Not bad over all.

Staff was great! The breakfast Buffet is worth the money!

Great location close to SeaWorld. Family friendly property, everything was clean and well-maintained. Staff were friendly and helpful.

Room was not cleaned or stocked as stated.

Nice stay for first time being here. Would stay here again.