Howard Johnson by Wyndham Malden Boston Area

Place was not as pictured. Rooms looked to have had roach infestation bcause there were few dead bodies. The hotel was not a Wyndham standard, i booked 2 nights because of the name but i will have second thoughts in the future booking anything from Wyndham. I just stayed 1 night even though i paid for two.

If we hadn't paid the non-refundable rate, we would have walked out right away. It was in a scary neighborhood. The check-in counter was behind a wall of glass with a little tray to slide your ID through. If they don't trust the people in the neighborhood what does that say to the clients coming in. The lady behind the desk was sort of friendly. She didn’t talk much. Concerning the room: it was nothing like the picture on the website. It was very small. The bed was made well but uncomfortable, as were the pillows. There were long black hairs around the bed and in the bathroom. The mirror was so scratched it was hard to see your face in it. The outside of the room looked like it was on a loading dock with all sorts of stuff lying around -- chairs, pieces of carpet, old cabinets, etc. When we came back from dinner at night it was dark and hard to tell where we were going. Just plain scary! The ice machine and other machines were not working. There was only coffee available in the breakfast room. When we ask about both these problems we were told it was because they were renovating. If you can't afford to keep up the hotel during renovation it shouldn't be open to the public. The morning staff was friendly but that doesn't make up for the terrible condition of the hotel. I will never stay at a Howard Johnson's again!

The motel is run down and needs a lot of TLC. The guy at the counter informed me that there was a $100 deposit, I was surprised due to the condition the building was in, I’m unsure how much worse it can get. Staff was friendly for the most part but when I went to check out in the morning, the young male had a pillow on the counter and he was sleeping, very unprofessional. I couldn’t wait to check out and be out of there. Also, the doors kept getting jammed and were a struggle to open.

Booked here but didnt end up staying here. Felt unsafe and wasnt about to stay here with my family.

First thing… there was no one at the front desk when I arrived for check in for almost 1/2 hr. There’s piles of trash bags right outside my room. There’s no ice machines because they are both broken. No vending machine because they are both broken too. It’s a NON smoking room but smells like nothing but smoke. The attendant was rude. The next attendant spoke little to no english

The hotel was not a clean environment and had a broken bathroom door, broken faucet, dirty sheets and curtains, and stained/peeling walls. This hotel is not reccomended

Ripped chair broken shelf, unswept floors rude receptionist: He was arguing that $200-$300 deposit on top of paid via expedia receipt is a standard in industry. He needs to be fired.

advertised breakfast there was none Iwill never stay at another econolodge again ever!!!

Very nice.

People live there, so there was a lot of kids crying and people banging on walls, or floors at all hours. Couldn't really rest. Outside looks nice, but inside is another story.

I recently stayed at the Econo Lodge for business. When I reserved this room I was under the impression they offer wi-fi access and free breakfast. This is important so I could get work done in my room and grab a quick breakfast before my workday (both were advertised on the website). When I checked in, there was a note saying they no longer offered breakfast and I could not find wi-fi in my room making it difficult to get any work done. I was also directed to the back of the building to find my room, which turns out was basically outside (like a motel). The pictures on the website were very deceiving and I did not feel totally safe having my room lead to the outdoors without any barriers for non-guests to just walk in. The room overall seemed clean at first except for a smoke scent in parts of my room. The first night I went to take a shower I saw a used bar of soap in the shower and an empty shampoo bottle on the counter suggesting that the bathroom was not wiped down (and made me wonder if the toilet or other parts of the room were even cleaned).The next morning when I left the gentleman at the front desk, who is supposed to be monitoring the doors, was sleeping which made me feel even less safe. I will not be staying here again.

Absolutely the worst place we have seen. We didn’t even stay the night. It was not safe. There was no bolt on the door. The beds had dirt and dead bugs on it. The area was unkept and there were drug paraphernalia laying about. We couldn’t even stay the night we had kids. We were only checked in for MAYBE a hour

Terrible. Looks unsafe. Plexiglass around the office! Dirty. This is clearly not a place for tourists.

It baffles me to no end how hotels can charge the public top dollar for a two star hotel. The room was clean to the eye but at some point it needs a deep cleaning. I am still wounding why there is no communication between housekeeping staff and the maintains person. Both lamps loose from the base, hot water valve on bathroom sink leaking, toilet set loose. I am paying $180.00 a night, I want all that stuff fixed and working.

No Wi-Fi- No Breakfast-Poor customer service They lied in their advertisement, I can not Believe they are allowed to that in USA I felt terrible in this Inn! I do not recommend it, seriously staying a night on the street can be better than spending 175 $

The room was nice and clean, but thw hotwl was a little questionable. Very strange guests and people just hanging outside

Dirty, sofa bed broken, paid for 3 areas to sleep got 2 and no sheets for sofa bed. I guess at 11 PM after traveling I was supposed to ask for them. No I should be able to sleep comfortably with what I paid for in the room already. Even if sheets were in there sofa bed was broken. Condom wrappers under bed, floors made our socks FILTHY. No breakfast and free Wi-Fi is only in the front office not in your room. Never again, just pay the extra 100 bucks and stay somewhere that is not a drug hotel. Complete false advertising. People and children yelling and screaming all night. The lady who checked me was nice other then that the staff is not very nice and the cleaning lady stared us down like she wanted to fight us. No thanks, forget trying to budget and stay in a nice clean hotel with amenities this place is not where you want to be.

Legitimately the worst experience at a hotel I've ever had in my life. If you are tempted by the low price tag DON'T BE. Arrived for check-in and no one was at the front desk. Waited over 30 minutes before they finally showed up. No breakfast as advertised. Room smelled so strongly of smoke that I felt sick and had to leave early; I ended up sleeping at the airport instead. The cleanliness was astounding...Hairs in the beds, HOLES in the walls, the mirror in the bathroom shattered. It was stunning - Not in a good way! Dangerous area - Feels extremely unsafe. This is emphasized when talking to the receptionist through bullet-proof glass. Very shady clientele. Contacted them after I left early for all of this through Expedia, and they lied to them and told them I rejected a different room they offered. However, they never offered me another room. They refused to refund. I'm proceeding through my credit card company instead. PLEASE, if you are considering this place, simply DON'T. Save yourself, your lungs, and your soul. Go literally anywhere else.

Excellent

The staff is very friendly and very helpful. They make things a lot easier for you. I will recommend.