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HYATT house Chicago/Naperville/Warrenville
Hotels
8.6
/10
Very Good
973 reviews
What Guests Say About Their Stay
Lisa
10.0
/ 10
My room was not ready when I arrived, I was told by the front desk person that it would be ready in 15 minutes, after 30 mins I spoke to a different frint desk associate named Shasta who was not only so apologetic and professional but went above and beyond to get me into a room and made every accommodation she had to, to make up for the inconvenience. She was a friendly face, cheerful and had a great attitude on a very crazy busy weekend. Shasta is truly an asset to the front desk and I hope to see her when I return next month!
Curtis
10.0
/ 10
Property was above and beyond the price point. Staff was always responsive and welcoming . Room was immaculately clean. Full kitchen with everything you need to cook and eat in the room. Breakfast always has eggs, protein in addition to cereal, bread, fresh berries, etc. Would definitely return when in the area, chefs kiss Hyatt House!!!!!!
Yong
10.0
/ 10
Front desk people are super nice and helpful. The room is very clean too. Will come back again next time.
In the Area
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27554 Maecliff Dr, DuPage County, Illinois, United States, 60555
Main Facilities
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This accommodation offers:
Indoor pool
Bar
Laundry service
Parking
Restaurant
Elevator
Fitness center
Express check-out
Read More
Available Room Types in HYATT house Chicago/Naperville/Warrenville
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What's around HYATT house Chicago/Naperville/Warrenville
27554 Maecliff Dr, DuPage County, Illinois, United States, 60555
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Discover More About HYATT house Chicago/Naperville/Warrenville
Location
HYATT house Chicago/Naperville/Warrenville is a hotel in a good neighborhood, which is located at DuPage County.
About HYATT house Chicago/Naperville/Warrenville
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HYATT house Chicago/Naperville/Warrenville.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HYATT house Chicago/Naperville/Warrenville exclusively for you.
With all facilities offered, HYATT house Chicago/Naperville/Warrenville is the right place to stay.
All facilities in HYATT house Chicago/Naperville/Warrenville
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Newspaper in lobby
- Express check-out
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Indoor pool
- Picnic area
- Barbecue
General
- Banquet
- Parking
- Terrace
Nearby Facilities
- Grocery
- ATM/Banking
Transportation
- Area shuttle
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in HYATT house Chicago/Naperville/Warrenville
Important Note
- Pet deposit: USD 75.00 per stay
- Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HYATT house Chicago/Naperville/Warrenville | 123 |
Number of floors in HYATT house Chicago/Naperville/Warrenville | 5 |
Another facilities in HYATT house Chicago/Naperville/Warrenville | Others, Restaurant, Smoke-free area, Safety deposit box, Elevator |
Frequently asked question in HYATT house Chicago/Naperville/Warrenville
What is normal check-in & check-out time at HYATT house Chicago/Naperville/Warrenville?
The standard check-in time at HYATT house Chicago/Naperville/Warrenville is starting from From 15:00 while the latest check-out time is at Before 12:00
Does HYATT house Chicago/Naperville/Warrenville provide breakfast?
Yes, HYATT house Chicago/Naperville/Warrenville provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HYATT house Chicago/Naperville/Warrenville?
HYATT house Chicago/Naperville/Warrenville is a 3.0-star hotel.
How many floors does HYATT house Chicago/Naperville/Warrenville have?
HYATT house Chicago/Naperville/Warrenville has 5 floors.
How many rooms are available at HYATT house Chicago/Naperville/Warrenville?
HYATT house Chicago/Naperville/Warrenville has 123 rooms in total.
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More Reviews from Other Guests in HYATT house Chicago/Naperville/Warrenville
Overall Ratings & Reviews HYATT house Chicago/Naperville/Warrenville
Other sources (973)
8.6
Very Good
From 973 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HYATT house Chicago/Naperville/Warrenville
Number of reviews per page
20
40
Top reviews
Leighanne
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
There’s a leaking water fire extinguisher on the first floor, dripping down the center of the hallway. Closed captions didn’t work on tv, and I need them to watch it. Service man couldn’t fix. Blinds in one window had a huge gap so darkness wasn’t possible at night. The darkening curtain doesn’t have a lever, so I had to grab it and push it back with my hands. So gross. STAFF WAS EXCELLENT. KITCHEN AMENITIES ARE GREAT. But be careful when pouring the coffee carafe, as it will drip and burn skin because it pours all over. I got burnt. Most of the towels were used to stop the water from flowing all over the bathroom, due to the floor not directing it towards the drain. And I was careful! There’s a beeping that was going off periodically. Could’ve been the fire alarm. Will call the desk about that today. I travel with my small dog, so I can handle stress, but this hotel didn’t alleviate any from my stay. I expected better.
Read More
Lisa
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
My room was not ready when I arrived, I was told by the front desk person that it would be ready in 15 minutes, after 30 mins I spoke to a different frint desk associate named Shasta who was not only so apologetic and professional but went above and beyond to get me into a room and made every accommodation she had to, to make up for the inconvenience. She was a friendly face, cheerful and had a great attitude on a very crazy busy weekend. Shasta is truly an asset to the front desk and I hope to see her when I return next month!
Read More
Verified traveler
Business
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Check in no one there. Breakfast choices were poor.
Muhammad
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
.
Jerry
Leisure
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Tired facility.
Lenani
with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Overall good besides having the sink fall in while washing dishes
shyrose
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
My stay was for over a week. I had specifically ask for housekeeping services every other day to come and change the sheets and clean up the bathroom because my grandson, who's only 2 makes a real mess.
Long story short... they used the same sheet for over a week... didn't clean the bathroom just left new sets of towels.
Breakfast was another story... nothing fancy. Cold. Liquidy eggs. Coffee was cold.
The area around the indoor pool was always freezing cold.
Another word, if you are looking for a hotel to stay for over a few days... this might not be it. We had rented 2 rooms and if i had known what i know now I would definitely search elsewhere.
Read More
Sherry
Business with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We checked in late Saturday 5/31/2025 while we had home renovations done and could not stay there.
The following morning I was horrified to find the filthy room we were given. I immediately notified the front desk, but it took 2 days for Kevin Serio Operation Manager to get back to me to change my room.
In the meantime, I was force to clean the room myself.
This was completely unacceptable. When I shared photos with Hyatt management, he assured me he would take 2 days off room but would need to contact Expedia since we booked through a third party.
Despite my ongoing efforts to get this refund, Kevin Serio remains unavailable and full of excuses why he has not made good on this promises.
Meanwhile you can find him hanging out the front door smoking with others. Sure wish I took that photo.
(photo’s will not attach below)
Read More
Roger
Business and Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The kitchen floor need replacing. The ice maker did not work in the frig.
The temperature control either made it too hot or too cold. Not up to the standard of other Hyatt House Hotels we have stayed. Disappointed
Curtis
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Property was above and beyond the price point. Staff was always responsive and welcoming . Room was immaculately clean. Full kitchen with everything you need to cook and eat in the room. Breakfast always has eggs, protein in addition to cereal, bread, fresh berries, etc. Would definitely return when in the area, chefs kiss Hyatt House!!!!!!
Read More
Lihua
Business and Leisure with Children
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Uniquely overpriced for what is being offered.
Yong
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Front desk people are super nice and helpful. The room is very clean too. Will come back again next time.
Yong
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Will come back again
Toni
Leisure Family
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room service is terrible.
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Nice stay...friendly staff. Lots of things to do in the area. The only downside was the pool was not clean (slimey) and it was cold for an indoor pool. Love the little kitchenette though
Sarmad
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff was very accomadating even with our last day reservation date change
mikki
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This is the second time in 2 years that I have been here. The breakfast is great! the rooms are clean. First time we stayed in the suite, second time Jr. suite. Staff was very polite, pool clean... NO COMPLAINTS. I will return.
Jasmine
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Everything was awesome
Mary
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I was surprised when my reservation was registered in my maiden name, which I had not given them. My maiden name was from 1967!
Paul
Business
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Very clean and spacious rooms! Love yhe kitchenette and the separate room to sleep in. Bathroom is huge and clean. The breakfast was pretty good. Never had asparagus for breakfast but it was great!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews HYATT house Chicago/Naperville/Warrenville
Other sources (973)
8.6
Very Good
From 973 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.8
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HYATT house Chicago/Naperville/Warrenville
Number of reviews per page
20
40
Top reviews
Leighanne
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
There’s a leaking water fire extinguisher on the first floor, dripping down the center of the hallway. Closed captions didn’t work on tv, and I need them to watch it. Service man couldn’t fix. Blinds in one window had a huge gap so darkness wasn’t possible at night. The darkening curtain doesn’t have a lever, so I had to grab it and push it back with my hands. So gross. STAFF WAS EXCELLENT. KITCHEN AMENITIES ARE GREAT. But be careful when pouring the coffee carafe, as it will drip and burn skin because it pours all over. I got burnt. Most of the towels were used to stop the water from flowing all over the bathroom, due to the floor not directing it towards the drain. And I was careful! There’s a beeping that was going off periodically. Could’ve been the fire alarm. Will call the desk about that today. I travel with my small dog, so I can handle stress, but this hotel didn’t alleviate any from my stay. I expected better.
Read More
Lisa
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
My room was not ready when I arrived, I was told by the front desk person that it would be ready in 15 minutes, after 30 mins I spoke to a different frint desk associate named Shasta who was not only so apologetic and professional but went above and beyond to get me into a room and made every accommodation she had to, to make up for the inconvenience. She was a friendly face, cheerful and had a great attitude on a very crazy busy weekend. Shasta is truly an asset to the front desk and I hope to see her when I return next month!
Read More
Verified traveler
Business
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Check in no one there. Breakfast choices were poor.
Muhammad
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
.
Jerry
Leisure
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Tired facility.
Lenani
with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Overall good besides having the sink fall in while washing dishes
shyrose
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
My stay was for over a week. I had specifically ask for housekeeping services every other day to come and change the sheets and clean up the bathroom because my grandson, who's only 2 makes a real mess.
Long story short... they used the same sheet for over a week... didn't clean the bathroom just left new sets of towels.
Breakfast was another story... nothing fancy. Cold. Liquidy eggs. Coffee was cold.
The area around the indoor pool was always freezing cold.
Another word, if you are looking for a hotel to stay for over a few days... this might not be it. We had rented 2 rooms and if i had known what i know now I would definitely search elsewhere.
Read More
Sherry
Business with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We checked in late Saturday 5/31/2025 while we had home renovations done and could not stay there.
The following morning I was horrified to find the filthy room we were given. I immediately notified the front desk, but it took 2 days for Kevin Serio Operation Manager to get back to me to change my room.
In the meantime, I was force to clean the room myself.
This was completely unacceptable. When I shared photos with Hyatt management, he assured me he would take 2 days off room but would need to contact Expedia since we booked through a third party.
Despite my ongoing efforts to get this refund, Kevin Serio remains unavailable and full of excuses why he has not made good on this promises.
Meanwhile you can find him hanging out the front door smoking with others. Sure wish I took that photo.
(photo’s will not attach below)
Read More
Roger
Business and Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The kitchen floor need replacing. The ice maker did not work in the frig.
The temperature control either made it too hot or too cold. Not up to the standard of other Hyatt House Hotels we have stayed. Disappointed
Curtis
Business and Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Property was above and beyond the price point. Staff was always responsive and welcoming . Room was immaculately clean. Full kitchen with everything you need to cook and eat in the room. Breakfast always has eggs, protein in addition to cereal, bread, fresh berries, etc. Would definitely return when in the area, chefs kiss Hyatt House!!!!!!
Read More
Lihua
Business and Leisure with Children
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Uniquely overpriced for what is being offered.
Yong
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Front desk people are super nice and helpful. The room is very clean too. Will come back again next time.
Yong
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Will come back again
Toni
Leisure Family
4.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Room service is terrible.
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Nice stay...friendly staff. Lots of things to do in the area. The only downside was the pool was not clean (slimey) and it was cold for an indoor pool. Love the little kitchenette though
Sarmad
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Staff was very accomadating even with our last day reservation date change
mikki
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
This is the second time in 2 years that I have been here. The breakfast is great! the rooms are clean. First time we stayed in the suite, second time Jr. suite. Staff was very polite, pool clean... NO COMPLAINTS. I will return.
Jasmine
Friends and Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Everything was awesome
Mary
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
I was surprised when my reservation was registered in my maiden name, which I had not given them. My maiden name was from 1967!
Paul
Business
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Very clean and spacious rooms! Love yhe kitchenette and the separate room to sleep in. Bathroom is huge and clean. The breakfast was pretty good. Never had asparagus for breakfast but it was great!
Number of reviews per page
20
40