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Pacific Coast Inn
Hotels
6.6
/10
Pleasant
963 reviews
What Guests Say About Their Stay
Jesus
10.0
/ 10
Room was affordable. Check in was easy, and the front desk was very accommodating with moving us to a different room, since our original room did not have a shower. They even brought our new room a fridge.
In the Area
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1620 W Beach St, Santa Cruz County, California, United States, 95076
Main Facilities
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Parking
Elevator
Express check-out
Multilingual staff
ATM/Banking
24-hour Receptionist
Read More
Available Room Types in Pacific Coast Inn
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What's around Pacific Coast Inn
1620 W Beach St, Santa Cruz County, California, United States, 95076
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Discover More About Pacific Coast Inn
Location
Pacific Coast Inn is located in area / city Santa Cruz County.
About Pacific Coast Inn
Pacific Coast Inn is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Pacific Coast Inn is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Pacific Coast Inn
Others
Hotel Services
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
Public Facilities
- Others
- Safety deposit box
- Elevator
Connectivity
- LAN Internet
- Free WiFi
General
- Parking
- Smoking area
Transportation
- Bus/truck parking
Business Facilities
- Business center
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Pacific Coast Inn
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 30.00 (subject to availability)
- Late check-out fee: USD 30.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Pacific Coast Inn | 90 |
Number of floors in Pacific Coast Inn | 3 |
Another facilities in Pacific Coast Inn | Express check-out, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Others |
Frequently asked question in Pacific Coast Inn
What is normal check-in & check-out time at Pacific Coast Inn?
The standard check-in time at Pacific Coast Inn is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
What is the star rating of Pacific Coast Inn?
Pacific Coast Inn is a 2.0-star hotel.
How many floors does Pacific Coast Inn have?
Pacific Coast Inn has 3 floors.
How many rooms are available at Pacific Coast Inn?
Pacific Coast Inn has 90 rooms in total.
What do past guests say about Pacific Coast Inn?
Pacific Coast Inn is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in Pacific Coast Inn
Overall Ratings & Reviews Pacific Coast Inn
Other sources (963)
6.6
Pleasant
From 963 reviews
Cleanliness
6.8
Room Comfort
7.0
Location
7.6
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Pacific Coast Inn
Number of reviews per page
20
40
Top reviews
Ferdinand
Business and Leisure
8.0
/10
Reviewed 1 week(s) ago
Expedia Group verified review
Good clean room
maria
Leisure with Partner
6.0
/10
Reviewed 1 week(s) ago
Expedia Group verified review
it advertise continental breakfast and the place did not even had coffee, it advertise hair dryer in the room, iron board and and coffee maker, my room did not have any off this things...
Jose
Business
8.0
/10
Reviewed 2 week(s) ago
Expedia Group verified review
Rooms are clean but need to update more on facility outside and in
Patrick
Friends and Family
6.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
This place was conveniently located for overflow accommodation from Pajaro Dunes. As just a place to sleep, it was ok.
Jesus
Friends and Family
10.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
Room was affordable. Check in was easy, and the front desk was very accommodating with moving us to a different room, since our original room did not have a shower. They even brought our new room a fridge.
Nancy
10.0
/10
Reviewed 4 week(s) ago
Expedia Group verified review
there was not a cup to get a drink of water
Somkuan
Friends and Family
10.0
/10
Reviewed 4 week(s) ago
Hotels.com verified review
Happy
Simon
2.0
/10
Reviewed 5 week(s) ago
Hotels.com verified review
This place is horrible is outdated, dirty noisy stay away if you can.
Pedro
Leisure Family
8.0
/10
Reviewed 5 week(s) ago
Expedia Group verified review
The staff very helpful and friendly. The facility very clean, but it needs some updates and more care of the green areas as well the parking.
Liam
2.0
/10
Reviewed 6 week(s) ago
Expedia Group verified review
Bathroom was disgusting and poorly maintained.
Graham
4.0
/10
Reviewed 7 week(s) ago
Hotels.com verified review
The staff were all very friendly and helpful. The premises and the room where we stayed were dirty and gross, honestly. The walls are also really thin—we could hear people talking in nearby rooms.
Ruci
Business
4.0
/10
Reviewed 7 week(s) ago
Hotels.com verified review
The pictures online didn’t match what it looks like in reality. Lights were flickering in hallways. One day there were police cars outside and they had a guy on the ground. Didn’t feel safe.
Michael
Leisure Family
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
I would strongly caution anyone considering staying at the Pacific Coast Inn. The condition of the rooms was so unacceptable that we immediately requested a refund.
When we checked in, our first room was in terrible shape—unclean, poorly maintained, and clearly not ready for guests. When we asked about it, we were told there was no cleaning staff on site to address the issue. Instead, they offered us a second room.
Shockingly, the second room was even worse. The sheets were dirty and balled up on the bed, the furniture was out of place, the room had a funny smell to it, and the overall condition made it obvious that no effort had been made to prepare it for a new guest. At that point, we refused to stay and requested a full refund.
This was one of the worst lodging experiences I’ve ever had. I highly recommend looking elsewhere if you want even the most basic standards of cleanliness and professionalism. Do not book here.
Read More
Rocio
Leisure with Children
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
Bad overall
lissette
Leisure with Children
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
When we got there some of their ammenties like the tv were not working, took over an hour to get help, they couldn't find my reservation. The bathroom had mold and the beds were dirty. Did not stay
John
Leisure with Partner
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
When we arrived there were people in the parking lot stealing parts out of a car. After check-in we were sent to our room, but there were already people in it. The woman got in our face and didn’t know why we were there. Pretty sure the people lived there. Had to go back down to figure things out and were sent to another room. The room was absolutely filthy. Everything was stained, broken, missing, etc. We did not dare use the shower or get under the covers. The tv didn’t work…the box wasn’t even plugged in. When we plugged it in, the remote didn’t work. For over $200 a night, I feel like we were scammed. We didn’t even stay the whole night because it was so awful.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 9 week(s) ago
Hotels.com verified review
Toilet flush was broken
Shower was dirty
Carpets were dirty
Bed was dirty
Verified traveler
Business
4.0
/10
Reviewed 10 week(s) ago
Hotels.com verified review
The shower, toilet and sink area was dirty looking and stained. The bath sink did not drain. The shower had lukewarm water. Thankfully the A/C worked. The bed was not terribly uncomfortable the the overall cleanliness was not there. Check in was horribly slow and it seemed they did not know what they were doing, and clear directions for the WIFI were not given.
Read More
Bill
4.0
/10
Reviewed 10 week(s) ago
Expedia Group verified review
Tv didn’t work. No coffee in room.
Why do I see a charge of additional $50 on my card?
Marc
Leisure
4.0
/10
Reviewed 10 week(s) ago
Expedia Group verified review
DO NOT STAY HERE. It is under new ownership as the property was a Roadway Inn before. Room was not cleaned until I requested it at the front desk and daily service was not done unless requested. The ice maker only works on the 2nd floor and the elevator was not working the day before my visit. The room had a cracked mirror, the lampshades were in very bad condition. The bed had no bedspread and when I mentioned it to the front desk, I was met with indifference and never saw bedspread anytime during my 5 day stay. I even had to remind the front desk to turn on the sign as it was pitch dark to enter from the main road. The pool has not been cleaned in some time and was closed as it looked green / black. Security must be an issue as well as there are giant posters in the front windows indicating video surveillance is in place. Property is clearly in bad condition (graffiti on the elevator doors was only partially covered by a quick paint job). If the hotels in the area were not over subscribed, I would have moved after day 1. Very uninviting lobby area and not well kept. Everywhere has harsh lighting and the rooms are the same. Never again.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Pacific Coast Inn
Other sources (963)
6.6
Pleasant
From 963 reviews
Cleanliness
6.8
Room Comfort
7.0
Location
7.6
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Pacific Coast Inn
Number of reviews per page
20
40
Top reviews
Ferdinand
Business and Leisure
8.0
/10
Reviewed 1 week(s) ago
Expedia Group verified review
Good clean room
maria
Leisure with Partner
6.0
/10
Reviewed 1 week(s) ago
Expedia Group verified review
it advertise continental breakfast and the place did not even had coffee, it advertise hair dryer in the room, iron board and and coffee maker, my room did not have any off this things...
Jose
Business
8.0
/10
Reviewed 2 week(s) ago
Expedia Group verified review
Rooms are clean but need to update more on facility outside and in
Patrick
Friends and Family
6.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
This place was conveniently located for overflow accommodation from Pajaro Dunes. As just a place to sleep, it was ok.
Jesus
Friends and Family
10.0
/10
Reviewed 2 week(s) ago
Hotels.com verified review
Room was affordable. Check in was easy, and the front desk was very accommodating with moving us to a different room, since our original room did not have a shower. They even brought our new room a fridge.
Nancy
10.0
/10
Reviewed 4 week(s) ago
Expedia Group verified review
there was not a cup to get a drink of water
Somkuan
Friends and Family
10.0
/10
Reviewed 4 week(s) ago
Hotels.com verified review
Happy
Simon
2.0
/10
Reviewed 5 week(s) ago
Hotels.com verified review
This place is horrible is outdated, dirty noisy stay away if you can.
Pedro
Leisure Family
8.0
/10
Reviewed 5 week(s) ago
Expedia Group verified review
The staff very helpful and friendly. The facility very clean, but it needs some updates and more care of the green areas as well the parking.
Liam
2.0
/10
Reviewed 6 week(s) ago
Expedia Group verified review
Bathroom was disgusting and poorly maintained.
Graham
4.0
/10
Reviewed 7 week(s) ago
Hotels.com verified review
The staff were all very friendly and helpful. The premises and the room where we stayed were dirty and gross, honestly. The walls are also really thin—we could hear people talking in nearby rooms.
Ruci
Business
4.0
/10
Reviewed 7 week(s) ago
Hotels.com verified review
The pictures online didn’t match what it looks like in reality. Lights were flickering in hallways. One day there were police cars outside and they had a guy on the ground. Didn’t feel safe.
Michael
Leisure Family
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
I would strongly caution anyone considering staying at the Pacific Coast Inn. The condition of the rooms was so unacceptable that we immediately requested a refund.
When we checked in, our first room was in terrible shape—unclean, poorly maintained, and clearly not ready for guests. When we asked about it, we were told there was no cleaning staff on site to address the issue. Instead, they offered us a second room.
Shockingly, the second room was even worse. The sheets were dirty and balled up on the bed, the furniture was out of place, the room had a funny smell to it, and the overall condition made it obvious that no effort had been made to prepare it for a new guest. At that point, we refused to stay and requested a full refund.
This was one of the worst lodging experiences I’ve ever had. I highly recommend looking elsewhere if you want even the most basic standards of cleanliness and professionalism. Do not book here.
Read More
Rocio
Leisure with Children
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
Bad overall
lissette
Leisure with Children
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
When we got there some of their ammenties like the tv were not working, took over an hour to get help, they couldn't find my reservation. The bathroom had mold and the beds were dirty. Did not stay
John
Leisure with Partner
2.0
/10
Reviewed 9 week(s) ago
Expedia Group verified review
When we arrived there were people in the parking lot stealing parts out of a car. After check-in we were sent to our room, but there were already people in it. The woman got in our face and didn’t know why we were there. Pretty sure the people lived there. Had to go back down to figure things out and were sent to another room. The room was absolutely filthy. Everything was stained, broken, missing, etc. We did not dare use the shower or get under the covers. The tv didn’t work…the box wasn’t even plugged in. When we plugged it in, the remote didn’t work. For over $200 a night, I feel like we were scammed. We didn’t even stay the whole night because it was so awful.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 9 week(s) ago
Hotels.com verified review
Toilet flush was broken
Shower was dirty
Carpets were dirty
Bed was dirty
Verified traveler
Business
4.0
/10
Reviewed 10 week(s) ago
Hotels.com verified review
The shower, toilet and sink area was dirty looking and stained. The bath sink did not drain. The shower had lukewarm water. Thankfully the A/C worked. The bed was not terribly uncomfortable the the overall cleanliness was not there. Check in was horribly slow and it seemed they did not know what they were doing, and clear directions for the WIFI were not given.
Read More
Bill
4.0
/10
Reviewed 10 week(s) ago
Expedia Group verified review
Tv didn’t work. No coffee in room.
Why do I see a charge of additional $50 on my card?
Marc
Leisure
4.0
/10
Reviewed 10 week(s) ago
Expedia Group verified review
DO NOT STAY HERE. It is under new ownership as the property was a Roadway Inn before. Room was not cleaned until I requested it at the front desk and daily service was not done unless requested. The ice maker only works on the 2nd floor and the elevator was not working the day before my visit. The room had a cracked mirror, the lampshades were in very bad condition. The bed had no bedspread and when I mentioned it to the front desk, I was met with indifference and never saw bedspread anytime during my 5 day stay. I even had to remind the front desk to turn on the sign as it was pitch dark to enter from the main road. The pool has not been cleaned in some time and was closed as it looked green / black. Security must be an issue as well as there are giant posters in the front windows indicating video surveillance is in place. Property is clearly in bad condition (graffiti on the elevator doors was only partially covered by a quick paint job). If the hotels in the area were not over subscribed, I would have moved after day 1. Very uninviting lobby area and not well kept. Everywhere has harsh lighting and the rooms are the same. Never again.
Read More
Number of reviews per page
20
40