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Quality Inn & Suites Memphis East
Hotels
6.4
/10
Pleasant
991 reviews
What Guests Say About Their Stay
Marina
10.0
/ 10
The area is busy but security is onsite at night. The room is spacious. The breakfast is hot good and Free.
Cherrissa
10.0
/ 10
The staffing is nice and professional comfortable with all the features and the children love it
Verified traveler
10.0
/ 10
Nice and clean rooms but ac unit wasn’t working as it should but overall it was a nice comfortable stay
In the Area
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1335 McRee St, Shelby County, Tennessee, United States, 38134
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Quality Inn & Suites Memphis East
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What's around Quality Inn & Suites Memphis East
1335 McRee St, Shelby County, Tennessee, United States, 38134
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Discover More About Quality Inn & Suites Memphis East
Location
Staying at Quality Inn & Suites Memphis East is a good choice when you are visiting Shelby County.
About Quality Inn & Suites Memphis East
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Quality Inn & Suites Memphis East will surely satisfy you with its great hospitality and affordable price.
All facilities in Quality Inn & Suites Memphis East
Others
Public Facilities
- Others
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Hotel Services
- Laundry service
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
Connectivity
- LAN Internet
- Free WiFi
General
- Smoking area
- Parking
Transportation
- Bus/truck parking
Food and Drinks
- Breakfast
Business Facilities
- Business center
In-room Facilities
- TV
Accommodation Policy & General Information in Quality Inn & Suites Memphis East
Important Note
- Early check-in fee: USD 20 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Quality Inn & Suites Memphis East | 55 |
Number of floors in Quality Inn & Suites Memphis East | 2 |
Another facilities in Quality Inn & Suites Memphis East | Others, Safety deposit box, Coffee/tea in lobby, Laundry service, Multilingual staff |
Frequently asked question in Quality Inn & Suites Memphis East
What are available facilities at Quality Inn & Suites Memphis East?
There are top facilites at Quality Inn & Suites Memphis East such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Quality Inn & Suites Memphis East?
The standard check-in time at Quality Inn & Suites Memphis East is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Quality Inn & Suites Memphis East provide breakfast?
Yes, Quality Inn & Suites Memphis East provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Quality Inn & Suites Memphis East?
Quality Inn & Suites Memphis East is a 2.5-star hotel.
How many floors does Quality Inn & Suites Memphis East have?
Quality Inn & Suites Memphis East has 2 floors.
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More Reviews from Other Guests in Quality Inn & Suites Memphis East
Overall Ratings & Reviews Quality Inn & Suites Memphis East
Other sources (991)
6.4
Pleasant
From 991 reviews
Cleanliness
6.4
Room Comfort
7.2
Location
7.6
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quality Inn & Suites Memphis East
Number of reviews per page
20
40
Top reviews
RAFAEL
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A good solid hotel that was clean in the bedroom were comfortable.
Robin
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was nice, but it is in a shady part of town. There were many signs about no smoking but the lobby smelled very strongley of cigarettes and the hallways smelled like cigarettes and weed. We had a fold out bed for our older child but it was dirty and the fridge was not cleaned.
RAFAEL
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Beds were very comfortable! Neighborhood was a little suspicious, otherwise the sleep was excellent!
Brenda
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The pool was closed and housekeeping didn't clean thecroom and getvtrash out
Ronald
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
There were cigarette burns on my bed covering. The bed wasn't very comfortable. I only slept for an hour.
John
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The stay was great. The breakfast bar in the morning was great. The hotel was small and quiet.
Verified traveler
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Everything is broken. No ice, no juice, eggs do watered down and tasted like water, no butter only margarine. Room roomy but many things broken
At least the elevator worked. Waited 15 minutes to check out. No one at desk (8:30 am) rang bell at least 30 times before anyone showed up. We do not recommend ..
Tangie
Business and Leisure Family
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Area was very shady, but hotel was overall okay.
Muhammad
Leisure Family
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was not a good experience at all, rooms were dirty and especially bathrooms, which didn't have the proper toiletries and the toilet was not clean.
Efrain
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff was nice but limited visibility. Pretty much nonexistent to watch who would just walk in
Amber
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
I realize you get what you pay for but this is by the one of the worst stays in our road trip.
I had to ask for bedding for the pull out couch. The bed was stained all over. The comforter we were provided had white stains all over it and cigarette burns/holes. There was half a roll of toilet paper with no extra. The air conditioner was sooo loud and sounded like it was dying every time I clicked on. Rooms around us had towels and trash in the hallway. People were partying outside in the parking lot at 1am.
Went down for breakfast at 7:30AM and the waffles mix was gone and there were barley any eggs (they were inside a tin on top of a black plug in skillet). No one came in to replenish. We left at 8am.
Our friends traveling with us had to get an entire new room bc their assigned room wasn't clean and beds were unmade.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Our stay was awful, we were traveling with our family of 4 and our friends and needed a place to stay for the night. We booked the rooms online and when we got there the room assigned to us was dirt and hadn’t been cleaned from the previous guest. After getting a different room it was still dirty. Mattress on the couch was cheap and stained, carpet was dirt, toilet was rusty and moved when you sat on it, the entire room smelled and was dusty/dirty. You could hear everything outside and whatever the neighbors were doing. We got a few hours of sleep and got back on the road. Will never stay again. Our friends agreed their room was the same and had the creeps.
Read More
Iesha
Business and Leisure Family
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
When we got to the property we were there for no more than at least an hour and a half before we finally decided to leave, we reserved 3 rooms, one was not cleaned just the beds made, one room had no microwave and bathroom did not work, and one room the beds had old blood stains like someone was murdered on them, urin stains on multiple spots, and smeared makeup on it. All the furniture was damaged, AC unit didnt have filters and did not cool the room off, the whole floor smelled like marijuana as well as the lobby and entrance. It was in a sketchy area and it seemed as though they would allow just ANYBODY to reserve their rooms (druggies, and/or what looked like traffickers) I've worked for 4 hotels in both housekeeping and front desk in the last 10 years and not once have I seen a hotel look as bad as this one did and I worked at a motel 6! VERY disappointed and would not recommend to anyone, if i do recommend anything it is for the building to be sold off and renovated or condemned.
Read More
Luis
Business
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Do not go to this hotel. It does not meet the standards of most Quality Inns. When we arrived, there was a heavy smell and smoke cloud of weed in the in the front lobby. When we got our key and went to the room, we walked in on a woman who appeared to be a working girl in her underwear and a t shirt. The woman said this had happened to her before, acting like she was a regular there. The closet door would not close, there was evidence of an electrical fire and burn marks on the wall. Breakfast that was supposed to be provided was totally empty, no juice ,no meat, no toast or milk, a couple waffles they ran out of. The employee was lounging and talking to (more like scolding) more girls who appeared to be working girls for taking too many things back to their rooms. This is a poorly run place that is not clean and seems to be making its money off prostitution.
Read More
Krystal
Friends and Family
4.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The fenale who checked us in was very nice and helpful, she was very accomidating and gave us silverware when a nearby restaurant forgot to give us silverware with our dinner.
The bed was comfortable and the room was huge, tv worked just fine, and we had hot water.
But if you're looking for super clean this isn't the place, unfortunately. Housekeeping really needs to step their game up! The room had no towels (we had to ask for some at the front desk.) There was hair everywhere, stains on the shower curtain, no mattress cover (just a pad and sheet) the fridge was uneven and ice collecting in it, the closet door wouldn't stay shut and there was broken hangers. We also found someone elses shirt under the couch. Luckily for my family i pack lysol and chlorox wipes for situations like this. It all could be avoided if housekeeping did a better job. I also noticed alot of cosmetic things that need dealt with. They do look like they are remodeling areas of the hotel but, its no where near done.
Read More
Brent
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Good stay, quite and safe
Travis
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Just awful
Kenoshi
Leisure
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
It was neat
Billie
Friends and Family
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
The carpet was disgusting it smells moldy the elevator did not work in the morning and I'm handicapped so i had to walk down the stairs with my luggage. And breakfast was only toast or scrambled eggs or waffle. No meat, yogurt or fresh fruit or oatmeal
Vincent
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great stay
Number of reviews per page
20
40
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Overall Ratings & Reviews Quality Inn & Suites Memphis East
Other sources (991)
6.4
Pleasant
From 991 reviews
Cleanliness
6.4
Room Comfort
7.2
Location
7.6
Service and Facilites
7.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Quality Inn & Suites Memphis East
Number of reviews per page
20
40
Top reviews
RAFAEL
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
A good solid hotel that was clean in the bedroom were comfortable.
Robin
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The staff was nice, but it is in a shady part of town. There were many signs about no smoking but the lobby smelled very strongley of cigarettes and the hallways smelled like cigarettes and weed. We had a fold out bed for our older child but it was dirty and the fridge was not cleaned.
RAFAEL
Friends and Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Beds were very comfortable! Neighborhood was a little suspicious, otherwise the sleep was excellent!
Brenda
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The pool was closed and housekeeping didn't clean thecroom and getvtrash out
Ronald
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
There were cigarette burns on my bed covering. The bed wasn't very comfortable. I only slept for an hour.
John
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The stay was great. The breakfast bar in the morning was great. The hotel was small and quiet.
Verified traveler
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Everything is broken. No ice, no juice, eggs do watered down and tasted like water, no butter only margarine. Room roomy but many things broken
At least the elevator worked. Waited 15 minutes to check out. No one at desk (8:30 am) rang bell at least 30 times before anyone showed up. We do not recommend ..
Tangie
Business and Leisure Family
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Area was very shady, but hotel was overall okay.
Muhammad
Leisure Family
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It was not a good experience at all, rooms were dirty and especially bathrooms, which didn't have the proper toiletries and the toilet was not clean.
Efrain
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff was nice but limited visibility. Pretty much nonexistent to watch who would just walk in
Amber
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
I realize you get what you pay for but this is by the one of the worst stays in our road trip.
I had to ask for bedding for the pull out couch. The bed was stained all over. The comforter we were provided had white stains all over it and cigarette burns/holes. There was half a roll of toilet paper with no extra. The air conditioner was sooo loud and sounded like it was dying every time I clicked on. Rooms around us had towels and trash in the hallway. People were partying outside in the parking lot at 1am.
Went down for breakfast at 7:30AM and the waffles mix was gone and there were barley any eggs (they were inside a tin on top of a black plug in skillet). No one came in to replenish. We left at 8am.
Our friends traveling with us had to get an entire new room bc their assigned room wasn't clean and beds were unmade.
Read More
Verified traveler
Friends and Family
2.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Our stay was awful, we were traveling with our family of 4 and our friends and needed a place to stay for the night. We booked the rooms online and when we got there the room assigned to us was dirt and hadn’t been cleaned from the previous guest. After getting a different room it was still dirty. Mattress on the couch was cheap and stained, carpet was dirt, toilet was rusty and moved when you sat on it, the entire room smelled and was dusty/dirty. You could hear everything outside and whatever the neighbors were doing. We got a few hours of sleep and got back on the road. Will never stay again. Our friends agreed their room was the same and had the creeps.
Read More
Iesha
Business and Leisure Family
2.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
When we got to the property we were there for no more than at least an hour and a half before we finally decided to leave, we reserved 3 rooms, one was not cleaned just the beds made, one room had no microwave and bathroom did not work, and one room the beds had old blood stains like someone was murdered on them, urin stains on multiple spots, and smeared makeup on it. All the furniture was damaged, AC unit didnt have filters and did not cool the room off, the whole floor smelled like marijuana as well as the lobby and entrance. It was in a sketchy area and it seemed as though they would allow just ANYBODY to reserve their rooms (druggies, and/or what looked like traffickers) I've worked for 4 hotels in both housekeeping and front desk in the last 10 years and not once have I seen a hotel look as bad as this one did and I worked at a motel 6! VERY disappointed and would not recommend to anyone, if i do recommend anything it is for the building to be sold off and renovated or condemned.
Read More
Luis
Business
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Do not go to this hotel. It does not meet the standards of most Quality Inns. When we arrived, there was a heavy smell and smoke cloud of weed in the in the front lobby. When we got our key and went to the room, we walked in on a woman who appeared to be a working girl in her underwear and a t shirt. The woman said this had happened to her before, acting like she was a regular there. The closet door would not close, there was evidence of an electrical fire and burn marks on the wall. Breakfast that was supposed to be provided was totally empty, no juice ,no meat, no toast or milk, a couple waffles they ran out of. The employee was lounging and talking to (more like scolding) more girls who appeared to be working girls for taking too many things back to their rooms. This is a poorly run place that is not clean and seems to be making its money off prostitution.
Read More
Krystal
Friends and Family
4.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
The fenale who checked us in was very nice and helpful, she was very accomidating and gave us silverware when a nearby restaurant forgot to give us silverware with our dinner.
The bed was comfortable and the room was huge, tv worked just fine, and we had hot water.
But if you're looking for super clean this isn't the place, unfortunately. Housekeeping really needs to step their game up! The room had no towels (we had to ask for some at the front desk.) There was hair everywhere, stains on the shower curtain, no mattress cover (just a pad and sheet) the fridge was uneven and ice collecting in it, the closet door wouldn't stay shut and there was broken hangers. We also found someone elses shirt under the couch. Luckily for my family i pack lysol and chlorox wipes for situations like this. It all could be avoided if housekeeping did a better job. I also noticed alot of cosmetic things that need dealt with. They do look like they are remodeling areas of the hotel but, its no where near done.
Read More
Brent
Business
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Good stay, quite and safe
Travis
2.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Just awful
Kenoshi
Leisure
6.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
It was neat
Billie
Friends and Family
6.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
The carpet was disgusting it smells moldy the elevator did not work in the morning and I'm handicapped so i had to walk down the stairs with my luggage. And breakfast was only toast or scrambled eggs or waffle. No meat, yogurt or fresh fruit or oatmeal
Vincent
Business and Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Great stay
Number of reviews per page
20
40