Residence Inn Marriott Carlisle

A very nice place to stay

Literally the worst hotel experience I’ve ever had

Pros: continental breakfast was available, surrounding property maintained, restaurants close by Cons: pool was closed majority of time we were there (main reason we booked here for kids), ants/spider in shower, beds not comfortable, cleanliness

2 big bugs in room. 2 old french fries under desk. Corners of shower were cruddy.

Property had been renovated and is in great condition. The hotel was pretty much fully booked. Price was competitive for such a nice place to stay. Until they zapped me with a pet fee. That hurts going in and out! NYC is half; Newport RI a third; Hampton half; Marriott are you kidding for dog: I doubt I’ll use Marriott again unless no other choice, plus your gardens are full of weeds and grass hasn’t been cut for a month.

Everything

Su amabilidad

Friendly staff , clean and quiet room. Property well maintained

Clean and modern property. Check in person was excellent! Very kind, courteous, and helpful! Excellent!

Dead bugs everywhere in the windows. Windows dirty. Toilet wasn’t cleaned, arrived and there were pee spots on the mouth of the toilet. Fridge was making a LOT of noise, luckily I could close the door to my bedroom from the kitchen noise. CHARGED ME FOR PARKING…literally have never seen that happen. They don’t disclose it, they just charge you on your incidentals to try and avoid conflict. I have a stay scheduled at another Residence Inn for October and will be cancelling that reservation in short order. I want a refund!

The walls are too shallow

Had to drive home from NYC instead of flying and stayed here. It was great for us to get a bit of rest before hitting the road again. Only downside is the breakfast didn't open until 10 minutes after we were leaving and the staff would not permit us to grab something to take with us before we hit the road on our long journey home.

Everyone was so nice from checkin to checkout

Not pleased

The property was amazing, beside having a small issues at the start. But everything was taken care of

Great staff

The water was off 2 days in a row to fix the water pressure but the water pressure still sucked. The pool and spa were closed for 2-3 days because they couldn’t balance the chemicals, which is ridiculously easy to do. We opted into housekeeping every other day but in 12 nights our room was cleaned twice. I complained multiple times to get the first cleaning. Breakfast was mass scrambled eggs and some kind of sausage. Precooked bacon was one day a weeek. Parking is $5.12 plus tax every day, which is insane. If you are staying for more than a couple nights, take your own tissues, toilet paper, and paper towels. Do not expect to get your room cleaned ever or get clean towels and other supplies such as soap. The air conditioning did not work properly and it would take all night of running nonstop to even come close to the set temperature. It was consistently 2-3 degrees above the set temp without it turning on. The hotel is across the street from 2 truck stops and at a turnpike exit so there is a lot of truck noise. I do not want to stay there again. The only 2 washers in the hotel were both broken for a while. We will be in the area for 2 weeks every summer and I hope we never have to stay here a second time. It was not worth it. It was such a ripoff. We paid a ton of money to stay here and we did not get what we paid for. I want my money back!

Great hotel. Only issue was a used washcloth left on a shelf in the shower from a previous guest. Otherwise an excellent experience.

This property is great. It smells horrible outside it. I know they can’t control that but just pointing it out. Also, lots of food options on the way.

Despite the hotel being in an area that doesn't look very nice, the hotel is a very nice place! My family stayed for several days as we were visiting family in the area. The pool, fitness room and outdoor basketball area were well maintained and nice. We highly recommend staying here.