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Serena Inn & Suites - Sundance
Hotels
8.4
/10
Very Good
886 reviews
What Guests Say About Their Stay
Donna
10.0
/ 10
The rooms are big and clean. Staff friendly and helpful. Pool was closed tho but other than that everything is excellent, would definitely stay here again!
David
10.0
/ 10
Great place , I was totally surprised with this hotel. Everyone was very friendly and the place was super clean. The beds were awesome.
Christopher
10.0
/ 10
I have stayed at this hotel multiple times. They are very professional and make your stay comfortable. They have multiple options for breakfast and different coffee to choose.
In the Area
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2719 E Cleveland Street, Crook County, Wyoming, United States, 82729
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in Serena Inn & Suites - Sundance
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Per room per night (excl. taxes & fees)
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What's around Serena Inn & Suites - Sundance
2719 E Cleveland Street, Crook County, Wyoming, United States, 82729
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Discover More About Serena Inn & Suites - Sundance
Location
Serena Inn & Suites - Sundance is a hotel in a good neighborhood, which is located at Crook County.
About Serena Inn & Suites - Sundance
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Serena Inn & Suites - Sundance is a wise choice for travelers visiting Crook County.
All facilities in Serena Inn & Suites - Sundance
Others
Hotel Services
- Express check-out
- 24-hour Receptionist
- Laundry service
Connectivity
- LAN Internet
- Free WiFi
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
General
- Parking
In-room Facilities
- TV
Business Facilities
- Business center
Accommodation Policy & General Information in Serena Inn & Suites - Sundance
Important Note
- Pet fee: USD 30 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from October 25 to March 31:
- Hot tub
- Swimming pool
- Indoor pool
- Hot tub
- Indoor pool
- Hot tub
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Serena Inn & Suites - Sundance | 44 |
Number of floors in Serena Inn & Suites - Sundance | 2 |
Another facilities in Serena Inn & Suites - Sundance | Express check-out, 24-hour Receptionist, Laundry service, LAN Internet, Free WiFi |
Frequently asked question in Serena Inn & Suites - Sundance
What are available facilities at Serena Inn & Suites - Sundance?
There are top facilites at Serena Inn & Suites - Sundance such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serena Inn & Suites - Sundance?
The standard check-in time at Serena Inn & Suites - Sundance is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Serena Inn & Suites - Sundance provide breakfast?
Yes, Serena Inn & Suites - Sundance provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Serena Inn & Suites - Sundance?
Serena Inn & Suites - Sundance is a 2.5-star hotel.
How many floors does Serena Inn & Suites - Sundance have?
Serena Inn & Suites - Sundance has 2 floors.
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More Reviews from Other Guests in Serena Inn & Suites - Sundance
Other sources (886)
8.4
Very Good
From 886 reviews
Cleanliness
8.6
Room Comfort
8.4
Location
8.2
Service and Facilites
8.8
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Traveler Reviews Serena Inn & Suites - Sundance
Number of reviews per page
20
40
Top reviews
PAUL
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The room was clean and comfortable, The pool and hot tub were empty, out of service. There's no elevator and the breakfast offered no eggs, bacon, or sausage.
Narissa
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very friendly staff, place is old and as clean as can be expected
Kim
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The lady checking us in, was very friendly and helpful.
Vicki
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Basic hotel for a quick place to sleep. The front desk was very nice at check in and check out. The breakfast buffet was decent with several choices.
Judi
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was nice, the property was clean and it was quiet. The bed was a cheap thin mattress, not much better then sleeping on a floor. There was some plaster missing in the shower. The breakfast was horrible and the INDOOR pool was closed for the season. Place needs upgrading!!
Donna
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The rooms are big and clean. Staff friendly and helpful. Pool was closed tho but other than that everything is excellent, would definitely stay here again!
malachi
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A well located hotel near Devil's Tower. Near downtown Sundance and a few other local attractions. Only an hour away from Gillette, WY. Front desk staff was friendly and pleasant; we had a good conversation about the area and things to do. The surrounding grass was quite long but don't let the appearance fool you into thinking that this is not a nice place to stay.
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Kristin
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Quick one night stay and it was very comfortable and quiet, no frills. Location can’t be beat. The breakfast options were next to none by 8am but luckily the coffee was plentiful and all I needed.
Susan
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was so nice and helpful
Robert
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The rooms are clean, and the staff is friendly. The mattress in our room destroyed my back, though. A good economy room, though.
David
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Great place , I was totally surprised with this hotel. Everyone was very friendly and the place was super clean. The beds were awesome.
Cindy
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location to get to Devils tower and the Black Hills! One day the breakfast was great (biscuits and gravy, and a lot more!) but the next day someone did not fill the breakfast items on time. Basic rooms that served the purpose. The pool and hot tub were not working while we were there. If you just want a place to sleep, this is ok. Check out Custer State Park, Devils Tower and Spearfish Canyon!
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Janet
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice common area
Kayla
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The pool is out of service/there wasn’t even water in it. There is no elevator to carry up your suitcases. The AC has been around before I was born and it did not work very well at all. Kinda sketchy area with nothing else around.
Nanette
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Had to change rooms because there was no shower handle but we just moved next door and they were very apologetic. They have a brand new owner who is in the process of fixing long neglected maintenance (pool was closed). They are planning on buying all new mattresses. We will give them another try next time we come this way.
Christopher
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I have stayed at this hotel multiple times. They are very professional and make your stay comfortable. They have multiple options for breakfast and different coffee to choose.
Carol
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Staff were friendly and efficient but motel is dated. Truth be told there aren't many options in Sundance, WY. We ate dinner at the only option, the Longhorn Saloon and Grill. No coffee or breakfast in town on Mondays. The Crook County museum was a highlight of our stay. Don't miss it!
William
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Pool, sauna, juice machine- cranberry, pancake or waffle maker….. all not working..
Shirley
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The personnel that cleaned the room did a poor job. I let them know at desk, and we were treated well.
Roxanne
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We had two rooms and both of the bathrooms were FILTHY. Urine all over the toilet,wiped up the floor with a washcloth and it was so dirty. Staff were very nice. Breakfast was so-so. Could have used some fresh fruit.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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