Sonesta ES Suites Dallas Central Expressway

The staff was outstanding!! 5⭐️

It was okay the room smelt like cigarettes and there was cigarettes all outside the door on the floor the bathtub was rusted

Given key to an occupied room. Roach in bathroom. Door off hinges. Lights out by the door. Couch bed mattress fell through the floor. Planned to stay several nights but checked out next morning. Very noisy did not feel safe

This property is a lil run down definitely don't recommend for families if coming out of town. We where a group of 3 families, we booked 3 separate rooms. All 3 where not what we expected. One Room still had stuff from the previous people that stayed there. All the rooms smelled like smoke and marihuana. We completely canceled all 3 rooms after walking in for a few minutes, and had to look for another place to stay same day. I would NOT recommend if traveling from out of town. Dallas has way better places to offer. The room layout was great but the property is run down.

Very scarey place to stay, I do not recommend this place especially if you're traveling with children.

Where do I even start? This place is abhorrent. Our room smelled like body odor and cigarette smoke. The place was practically falling apart, shelves and towel racks falling off the wall. There were dirty utensils in the bathroom upon our arrival as well as a clearly used washcloth left behind. There was a worm in the tub, the tub did not drain either. The faucet for the sink in the kitchen area was completely detached from the counter. There are rusty nails littered around the complex, one punctured my shoe as we were unloading and almost went completely through. I understand that I would get what I paid for seeing as this place is not expensive. But this place went so far below expectations, it blew me away. The breaking point was my toddler (this place is NO PLACE for a kid btw) found three separate bone shards in our room scattered on the floor. Not sure what those bones were from, but they were unmistakably shards of bone. Upon this discovery (after our first of what was supposed to be a three night stay) we packed our bags and left. I reported this to the front desk and was actually cut off when I was trying to explain the situation to the person working. I was then told to give my number and name and it would be passed along to the general manager. At this point, I have not heard back from said general manager. I wouldn’t recommend this place to anyone, ever.

The room was clean and the area was close to restaurants and stores. I didn’t like that we weren’t able to get clean towels when we needed them. We had to go out and buy towels during our stay.

Not a bad facility. Room layout was good. Had a two room suite with each having a bathroom, kitchenette, living area with a desk and dining table. A TV in each room was nice. Seems a little dated/old, but functional. Found a couple of mini-roaches walking around. Grounds also seemed a little lacking in upkeep. Breakfast was very basic. Waffles and oatmeal with coffee, milk and juice.

2 bdrm, 2 bth suite. No facial tissues in either of the two bathrooms. Bath towels in only one bathroom. Four clothes hangers in one closet, none in the other. No cups/glasses in either bathroom. Exhaust fan did not work in one of the bathrooms. TV did not work in the living room. Light over stove did not work. Coffee maker, but no coffee, cream, or sugar. No note pad or pen in room. Sewer overflowing on sidewalk as I left. Change in ownership, rumored section 8 housing. STAY AWAY!

It was ok except the breakfast options was awful . They had milk toast and waffles. None of the hot foods or yogurt they advertised.

They gave me the wrong room and it took 2 days for them to change it even though the manager walked with me to look at available rooms and when I picked a room she then said they weren’t available. There were no towels, hand towels, toilet paper, tissues and only one pillow on the bed and nothing available for the pull out bed. When I asked for these items the night manager informed me that the manager didn’t order a truck. Late the last night the manager finally moved my room which was infested with mosquitoes. Complained and was told it would be fixed the following day. Me believing this, ordered the room for another 4 nights, the mosquitoes are still here.( After talking to the neighbor the mosquitos have been a problem for a very long time.) This room was very very dirty. Since the only towel that was in the room (the one for the floor in front on the tub) I went and bought my own, I placed that towel in the floor, took a shower, got out and then placed it over the edge to dry, the bottom of the towel was black. So I went and bought a mop and a bucket to clean the room myself. I mopped the bathroom floor 3 times before the water was not black anymore, the kitchen area took even more mopping.

In case i need to go back I will stay there Thanks

Lights were broken. Lamp shades torn apart. Not all sockets worked. No sheets on the sofa bed. Roaches

Room was finished cleaning when we were inside already checked in and given key. Room was full of mosquitos. We picked a non smoking room that smelled like cigarettes inside. Would not stay here again.

Cockroaches in the kitchen and no breakfast was served I would like my my refund as I was told yesterday

Room was not cleaned upon arrival, ac did not work at all! I called front desk,to report this issue they told me to wait on a mansger came on duty called when manager arrived she told me there was nothing she could do after taking my money for a room knowing there were issues.

The breakfast is more like a grab and go than a continental breakfast and not all rooms have a oven.

Just DON’T. Totally run down and it’s no longer affiliated with the property next door. Sold probably for demolition.

The toilet was really gross. It was stained brown in the bottom. The room smelled like cigarettes. There was a cigarette burn/hole on the thin bed cover and a red stain on the sheet. The breakfast area was dirty and the food selection was poor & cheap. (There was a squeeze bottle of Parquay.) The bananas were brown but the apples were okay. There was a half full liter of Dr Pepper and a partial bottle of Gatorade in the fridge. The tvs were pretty nice.

It was good for the short time I was there.