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The Hamburg Hotel
Hotels
7.2
/10
Pleasant
993 reviews
What Guests Say About Their Stay
Kayla
10.0
/ 10
Great for a one night stay. No amenities but a clean room and a comfy bed.
Ruth
10.0
/ 10
The person at the front desk was kind and helpful. The place is well maintained and very clean. Great value!
Nicole
10.0
/ 10
The receptionist was amazing she alone would make me want to book again! Very friendly lady. The room was clean and had a medium sized fridge in it. My kids loved the pool it was perfect size. I didn’t use the exercise room but it looked nice. It is pet friendly and there is a fee but it is not bad at all! (We had our dog) The parking lot was lit up nice and had cameras watching around the building. Overall if I was in the area we would stay here again for sure!
In the Area
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5440 Camp Road, Erie County, New York State, United States, 14075
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Hamburg Hotel
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What's around The Hamburg Hotel
5440 Camp Road, Erie County, New York State, United States, 14075
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Discover More About The Hamburg Hotel
Location
Staying at The Hamburg Hotel is a good choice when you are visiting Erie County.
About The Hamburg Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at The Hamburg Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in The Hamburg Hotel
Others
Connectivity
- LAN Internet
- Free WiFi
General
- Smoking area
- Parking
Hotel Services
- Laundry service
- 24-hour Receptionist
Business Facilities
- Business center
- Computer station
Nearby Facilities
- Souvenir shop
- ATM/Banking
Things to Do
- Picnic area
Transportation
- Bus/truck parking
Public Facilities
- Others
In-room Facilities
- TV
Accommodation Policy & General Information in The Hamburg Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 15 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector and a security system
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
This property is closed from July 30 2025 to February 28 2026 (dates subject to change).
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at The Hamburg Hotel | 85 |
Number of floors in The Hamburg Hotel | 2 |
Another facilities in The Hamburg Hotel | LAN Internet, Free WiFi, Smoking area, Laundry service, 24-hour Receptionist |
Frequently asked question in The Hamburg Hotel
What are available facilities at The Hamburg Hotel?
There are top facilites at The Hamburg Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Hamburg Hotel?
The standard check-in time at The Hamburg Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of The Hamburg Hotel?
The Hamburg Hotel is a 2.5-star hotel.
How many floors does The Hamburg Hotel have?
The Hamburg Hotel has 2 floors.
How many rooms are available at The Hamburg Hotel?
The Hamburg Hotel has 85 rooms in total.
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More Reviews from Other Guests in The Hamburg Hotel
Overall Ratings & Reviews The Hamburg Hotel
Other sources (993)
7.2
Pleasant
From 993 reviews
Cleanliness
7.2
Room Comfort
7.4
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Hamburg Hotel
Number of reviews per page
20
40
Top reviews
Eric
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
jermaine
Leisure Family
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Read More
Brian
Business
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
NA
Valerie
Business and Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Cyndy
Leisure with Partner
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Unsafe bugs in room
Danielle
Leisure with Friends
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Read More
Mario
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
price and was convenient for last minute booking
Michael
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Very Clean and courteous but no coffee available on the property was disappointing.
Anthony
Leisure with Partner
2.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Read More
Cara
Leisure with Partner
2.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Read More
Kayla
Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Great for a one night stay. No amenities but a clean room and a comfy bed.
Verified traveler
Business
6.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Gurvinder
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Cold water no working properly in the shower everything good
Amanda
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Michael
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I really liked it
Abhishek Singh
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
.
Khalid
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I requested a refund because this hotel is for homeless and we went to another hotel instead.
I chat with Expedia and they answered me and I talked with them about this hotel.
The front desk did the refund.
This hotel very very bad and they have bad smell._
Andrea
Leisure with Children
2.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Someone attempted to get into our room 3 times at about 11 pm, the last time, actually unlocking the door and attempting to slam it open. I had the slide lock on or they would’ve been in our room. I called the front desk and he put me on hold and never got back on the line. I will never stay here again and can’t recommend more strongly that you don’t stay here, especially if you have children.
Read More
Satishkumar
2.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
I stayed here with family maintaining it clean but very high manza smell.
sarai
Leisure Family
6.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Like that was clean
Didn't like was under construction
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Hamburg Hotel
Other sources (993)
7.2
Pleasant
From 993 reviews
Cleanliness
7.2
Room Comfort
7.4
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The Hamburg Hotel
Number of reviews per page
20
40
Top reviews
Eric
Friends and Family
6.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.
jermaine
Leisure Family
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Our stay at this property was extremely disappointing. Shortly after checking in, we found roaches, which made it impossible for us to stay. When we addressed this with the front desk, the associate was rude and dismissive, stating that the property was under construction and that they weren’t forcing us to stay. To make matters worse, they refused to issue a refund and told us we had to go through Expedia instead. The room itself was in poor condition— the bathroom door had two poorly patched holes that weren’t even painted. The lack of cleanliness, maintenance, and customer service made this an unacceptable experience. I would not recommend this establishment.
Read More
Brian
Business
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
NA
Valerie
Business and Leisure with Friends
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
This place will be great once the renovations are complete. The staff is very helpful. I would love to have a coffee pot in the room though.
Cyndy
Leisure with Partner
2.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Unsafe bugs in room
Danielle
Leisure with Friends
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I am so upset, after arriving we found out that this property is being used for homeless and child services, it was scary and unsafe, this was not told me or advertised. I had to book another hotel for twice the amount to feel safe. It should not be listed without this being told to the person renting a room, please let me know if you can do anything. I didnt even stay
Read More
Mario
6.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
price and was convenient for last minute booking
Michael
8.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Very Clean and courteous but no coffee available on the property was disappointing.
Anthony
Leisure with Partner
2.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Cobwebs on the windows, the night shift front desk was rude also the person I talked on the phone with his boss. Treated me like garbage. The smell in the building smelt like someone pooped in the hallway had to buy Lysol spray to spray the hallway. That didn’t even take the smell out. One thing is the guy during check in who was working was very nice!
Read More
Cara
Leisure with Partner
2.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
DO NOT BOOK THIS HOTEL. IT IS TEMPORARY HOUSING FOR THE HOMELESS USED BY NEW YORK STATE. Conditions were horrendous. There was black mold in the bathroom, the shower overflowed, linens smelled unclean, TV was broken, there were people screaming at each other in the next room and children crying. We checked out after a couple of hours. I’ve never experienced anything like it in my life. I’m extraordinarily disappointed that Expedia would allow a place like this to offer rooms to travelers.
Read More
Kayla
Leisure Family
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Great for a one night stay. No amenities but a clean room and a comfy bed.
Verified traveler
Business
6.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Very outdates hotel, bathroom caulk was kinda gross, its a step up from motel 6, super 8 etc but far from Hampton, holiday inn, best western etc
Gurvinder
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Cold water no working properly in the shower everything good
Amanda
2.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
This used to be a quality inn - now it is a “Kwality inn”- used to house homeless people. We did not experience any issues in terms of safety but it was very loud all night.
Michael
Leisure
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
I really liked it
Abhishek Singh
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
.
Khalid
2.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I requested a refund because this hotel is for homeless and we went to another hotel instead.
I chat with Expedia and they answered me and I talked with them about this hotel.
The front desk did the refund.
This hotel very very bad and they have bad smell._
Andrea
Leisure with Children
2.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Someone attempted to get into our room 3 times at about 11 pm, the last time, actually unlocking the door and attempting to slam it open. I had the slide lock on or they would’ve been in our room. I called the front desk and he put me on hold and never got back on the line. I will never stay here again and can’t recommend more strongly that you don’t stay here, especially if you have children.
Read More
Satishkumar
2.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
I stayed here with family maintaining it clean but very high manza smell.
sarai
Leisure Family
6.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Like that was clean
Didn't like was under construction
Number of reviews per page
20
40