Wingate by Wyndham JFK Airport/Far Rockaway

pesimo

We had to change rooms due to heater not working.

J'ai voulu prendre une douche, aucun eau chaude. La fille est jeune, sans expérience et ne nous regarde même pas! C'est normal de prendre une douche, avant de se coucher, lorsqu'on a conduit 6h30 de route. Sur l'étage, ça sens le pot et la musique est forte. Nous voyageons en moyenne 5-6 ×/ année. Vos partenaire ne sont pas fiable

They charged me $75 for a dirty towel

Unpleasant experience

Fantastic place to stay

I wasnt able to sleep at all. Loud music , yelling in hallways all night

Very good

I did not have a stay at this property. I arrived with a written confirmation and I had even called ahead the previous day to confirm my stay. However, upon arrival, I was informed that the property was closing in two days to become a shelter and my reservation had been cancelled. I received no notification.

Hotel is no longer in business..

Breakfast and coffee was good

No airport shuttle available because they haven’t hired a driver, so instead it’s a $40 cab ride each way. Shuttle was advertised on Google, seems like a bait and switch. Find another option if your flight is cancelled.

Loud music. Dirty room

Upset that I was charged $50 after checking out a few mins past check out. Asked for a receipt and if there was any additional charges to which I was told no nor given a receipt. Couple days later I find a $50 charge on my card. They also didn’t deliver blankets nor extra towels when needed. Disappointed

No continental breakfast

The property is listed as a near JFK airport property with a free shuttle. When we arrive there the shuttle was not in service as they had no driver and the hotel was quite a long distance away from JFK airport. It cost us $100 for a car to get there and another $40 to get back to the airport more than the room.

Smelled like cigarette/weed smoke throughout hotel/elevators/vents

No parking. A tiny parking lot that was full. The front desk person was sulky and borderline rude and said to park in the street. There was no parking. And it was 8 degrees outside with horrendous wind. I found a paid parking lot 0.25 miles away at a hospital. Barely made it to the hotel. Then she said that she 1) Always tells people to park there. (Lie! She told me nothing so I had to stop my car and google, in the middle of Queens.) 2) As someone who lives in NY she does not understand why people use cars. I came from MD to fly out of JFK? Then she forgets to program my key. I go all the way to the fourth floor and the key does not work. In heavy clothes and with my bags I go back down. She says, O! One minute. And actually programs the key. I asked for a wake up call. Got none. Breakfast is some horrible cold rolls and some bottles of, I don’t know, juice, yogurt? They told me to go to a deli at the corner. Have I mentioned it was 8 degrees plus windshield outside? Sleeping is also hard - it’s Queens, sone cars were beeping at night and at 5 am. Tiny rooms.

The receptionist was talking with a friend (using profanity) while checking us in. The room was tiny. Otherwise met all of our needs as we just needed somewhere with parking and clean to lay our heads for the night. It was 15-20 min from the airport. It worked out well.

Beware! This was the absolutely worst hotel and check in experience of my life. We arrived and there was one desk agent who was training another person which seems to mKe the process twice as long. There was a family of 9 who were booking into 4 rooms in front of us, and it took the agent 45 minutes to check them in at 12 midnight. We didn’t get into our room until 1 am after waiting in line. There was a line of at least 10 more people behind us. Who knows what time they actually got into their room. They may still be waiting for all I know. I asked for a room away from the elevator and they put us not only next to the elevator but also in the basement. He said he put us on the corner of the hallways and we were literally next to the lift. The room was freezing. There was a thin little blanket on the bed. There were only 2 towels for the three of us, when we had explicitly said there were three of us. My son says he barely slept he was so cold. Next time I will spend an extra $100-$150 to avoid this horrendous experience after a 6 hour flight landing in NYC around midnight with my 2 kids. Do not check-in to this hotel. It was horrendous