Diamond Luxury Ben Thanh

Very cultural

10/10 for the staff. The staff was super polite, friendly and nice. However, this hotel has “luxury” in the name, but it is far from that. We had the “penthouse”. It was dark, and the bathroom would flood every time you showered because it was poorly designed and built. Really awful design. This caused the floors to always be slippery and wet. On top of that you have to climb into a deep tub. Very dangerous for older people. This also caused cleanliness issues. Room was also a bit small for a “penthouse” and luxury. The price is very expensive for what you get. You could pay the same and get a much better hotel in the city in the same area. The lobby area is also super small and crowded. I feel bad for giving a low rating, because the staff was really great. But the condition of the hotel wasnt great for the price at all.

Absolutely brilliant staff. Thank you Mai and Duc. Fantastic stay.

Lovely staff

We really enjoyed our stay at luxury diamond hotel. Our room was as expected, clean and comfortable. The view from our room was nice and you can see Ben Thành market. We really liked the receptionist, Mai. She is really nice and very considerate when we asked for assistant or advice to locations of interest. We highly recommend this hotel if you are looking for location, cleanliness and close to our activities that Saigon has to offer. We will definitely book again. Thank you Mai and owner for a great stay.

I absolutely loved the rooms and the workers there. The family that works are so lovely and I enjoyed every interaction with them and I even looked forward to them again. The rooms were well equipped, clean and cozy. The whole experience was enjoyable. If I come back to Ho Chi Minh, I will go there again!

I always have a good experience at the Diamond Luxury Hotel, the staff are always pleasant and friendly. Very clean hotel and rooms have been recently renovated. I have stayed there for a few years now, during my trips to HCMC with my wife. For the price and location it's an excellent choice.

The walkway to the elevator is narrow. The room is sewage smells and so stuffy. This hotel can’t earn a one star. Failure ad said Luxury 4 stars hotel.

Loved our stay.

**Review for Diamond Luxury BenThanh Hotel** I recently had the pleasure of staying at the Diamond Luxury BenThanh Hotel (April, 2024), and it was an exceptional experience from start to finish. The location is perfect, just a short and easy walk to the bustling Ben Thanh markets, making it an ideal spot for anyone looking to explore the vibrant heart of the city. What truly set this hotel apart was the outstanding service provided by Thuan and Mai. Their helpfulness and friendliness made our stay unforgettable. They went above and beyond to ensure we felt welcomed and special, providing personalised service that added a wonderful touch to our visit. The hotel itself offers great amenities and a comfortable, luxurious environment. From the well-appointed rooms to the attentive staff, every aspect of our stay was top-notch. I highly recommend Diamond Luxury BenThanh Hotel to anyone visiting the area. Whether you're here for business or leisure, you won't be disappointed with the exceptional service and prime location. Thank you, Thuan and Mai, for making our stay so memorable!

The bathroom was dirty and the room was not very clean , sheets and blankets had stains on it

Staff are polite and helpful. Environment is safely.

Great location near Ben Thanh market. Price super reasonable. What you’d expect for smaller owned hotel. We felt it was great for our needs

(In a short alleyway but) good location, walking distance to many restaurants, shops, etc. Comfortable stay. Excellent service. Thank you Diamond Luxury.

I highly recommend this location, in the middle of downtown. The unit on the 7th floor is far away from streets, so not noisy and better view of the city.

Overall, staffs and the owner was kind. However, does not clean as look like as the photo on the website. Whenever the elevator moves, spooky sounds shake the room. When it rains a little, it sounds loud and noisy. From outside the bath room, anyone can see silhouette of people inside. Even worse, since there is a cam, we could not shower.

Very friendly service & the boss is very accommodating.

Rooms were clean and staff were very helpful! Special shoutout to the owner who went out of his way and helped my parents stay given they had language barrier. Would stay here again in my next trip.

Hotel was down little alleyway but once inside was great Staff were awesome and very friendly Rooms were perfect for what we wanted, looks like hotel was renovated Perfect location as walking distance to most places Only downfall was no view out the window but besides that was great Would stay again when I go back to Saigon

Hotel very clean .close to shopping and sight seeing.Staff were all Fantastic From Uncle,Rubi,Bobby and even housekeeper I would go back for sure. Thank you guys