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Vietnam (26,844 Others)
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Quang Ninh Province (1,013 Others)
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Ha Long City (864 Others)
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Tuan Chau Ward (205 Others)
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Emeraude Classic Cruises
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Emeraude Classic Cruises
Others
8.4
/10
Very Good
32 reviews
What Guests Say About Their Stay
Lucas
10.0
/ 10
The cruise was comfortable and relaxed the activities were enjoyable and relaxed we were upgraded to the Captains suite which was a surprise. Although cooler than normal it was very enjoyable European and Canadian passengers made for an interesting experience. Halong Bay is being spoilt through over visitation so see it before it gets ruined
Robert
10.0
/ 10
We loved it all, wonderful staff, happy people, great food and all of the above. Definitely recommend. Amazing service.
Gary
10.0
/ 10
The staff was absolutely charming and attentive. The Emeraude is older with some of the quirks one would expect and hopefully enjoy, but an absolute delight. The scenery is spectacular and this was the perfect way to enjoy it. We would definitely book again.
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No.18 Tuan Chau International Marina, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Main Facilities
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Restaurant
WiFi
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Available Room Types in Emeraude Classic Cruises
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No.18 Tuan Chau International Marina, Tuan Chau Ward, Ha Long City, Quang Ninh Province, Vietnam
Discover More About Emeraude Classic Cruises
Location
Emeraude Classic Cruises is a accommodation in a good neighborhood, which is located at Tuan Chau Ward.
About Emeraude Classic Cruises
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Emeraude Classic Cruises exclusively for you.
Get precious and unforgettable moment during your stay at Emeraude Classic Cruises.
All facilities in Emeraude Classic Cruises
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
Food and Drinks
- Nightclub
- Bar
- Breakfast
- Snack bar
Things to Do
- Beach towel
- Barbecue
- Spa
General
- Rooftop terrace
- Terrace
Kids and Pets
- Supervised childcare
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Emeraude Classic Cruises
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from noon - 11:00 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter or at Hanoi Opera House, which is 4 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 7:45 AM and 8 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
12:00 - 12:30
Check-out:
Before 09:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | 12:00 - 12:30 - Before 09:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Emeraude Classic Cruises | 37 |
Number of floors in Emeraude Classic Cruises | 3 |
Another facilities in Emeraude Classic Cruises | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Emeraude Classic Cruises
What are available facilities at Emeraude Classic Cruises?
There are top facilites at Emeraude Classic Cruises such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Emeraude Classic Cruises?
The standard check-in time at Emeraude Classic Cruises is starting from 12:00 - 12:30 while the latest check-out time is at Before 09:00
Does Emeraude Classic Cruises provide breakfast?
Yes, Emeraude Classic Cruises provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Emeraude Classic Cruises
Other sources (32)
8.4
Very Good
From 32 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
8.8
Service and Facilites
8.8
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Traveler Reviews Emeraude Classic Cruises
Number of reviews per page
20
40
Top reviews
Kirsten
Leisure with Partner
10.0
/10
Reviewed 302 week(s) ago
Expedia Group verified review
Awesome. Well worth the trip and money. Would definitely go back again.
Lucas
10.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
The cruise was comfortable and relaxed the activities were enjoyable and relaxed we were upgraded to the Captains suite which was a surprise. Although cooler than normal it was very enjoyable European and Canadian passengers made for an interesting experience. Halong Bay is being spoilt through over visitation so see it before it gets ruined
Read More
Verified traveler
8.0
/10
Reviewed 353 week(s) ago
Expedia Group verified review
Not my first time on Emeraude, but the quality drop recently. Not sure what has changed. The food quality especially has been very basic compare to before
Robert
10.0
/10
Reviewed 381 week(s) ago
Hotels.com verified review
We loved it all, wonderful staff, happy people, great food and all of the above. Definitely recommend. Amazing service.
Benjamin
8.0
/10
Reviewed 403 week(s) ago
Hotels.com verified review
Very nice design of boat, spacious and modern but looking traditional at the same time. Food on board is very good and the staff are very friendly and helpful.
Gary
10.0
/10
Reviewed 500 week(s) ago
Hotels.com verified review
The staff was absolutely charming and attentive. The Emeraude is older with some of the quirks one would expect and hopefully enjoy, but an absolute delight. The scenery is spectacular and this was the perfect way to enjoy it. We would definitely book again.
Steven
8.0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
It was a great overnight stay and activities were good. However, may I recommend a better map for your office as it is very hard to find even for our local driver.
olivier schuber
6.0
/10
Reviewed 540 week(s) ago
Expedia Group verified review
Worst bed ever! It doesn't matter if they offer a pillow menu when the mattress is awful !! Staff was nice but no one notices te next step and the written itinerary didn't match the real one , maybe we passe by places worth of taking photo but no one warned the passengers . The menu is limited and the beverage prices ridiculous compared to the rest of the country including 5 star hotels ... The boat is nice but they even charge 18 dollars for a 60 minutes in a kayak belonging to the boat , of course no one rented one. I saw other boats nearby and some even had jacuzzis and I could bet the price difference shouldn't be much so if you are planning a trip to ha long bay choose well for this boat only relies on its "French"reputation
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Jacky and Judie
10.0
/10
Reviewed 585 week(s) ago
Expedia Group verified review
The best. Shuttle turned out to be private van for us 2. AC and only 3 hrs. Coffee shop awaited us and a market place with "cheap" backpack-bought 3 for total of $35. Cruise was great calm seas. Boating for 1 hr was included and we loved it. Food good and plenty w reception. Our room was upgraded. Super nice. Ship shower.
Mike
6.0
/10
Reviewed 588 week(s) ago
Hotels.com verified review
Would definitely recommend this as a high-end cruise of Halong. Nice boat, good air conditioning.
John S
6.0
/10
Reviewed 588 week(s) ago
Expedia Group verified review
French owned cruise ship up to 60 passengers. Ship is about 16 years old (as of April 2014) and has had cabins recently refurbished but cabin showers old style marine/yacht and should be modernised to at least mobile home standards.
Cabin layout tight and bed arrangements need to be reviewed as cluttered and tight.
Overall good time plenty of open and undercover areas. One night 2 day programme is short and 2 night programme needs revamping as you repeat 1 night voyage or need to transfer to another ship.
Staff pleasant and friendly especially if you are polite to them and attempt to speak Vietnamese.
Only real draw back is all drinks are very costly. Other cruises are said to be generally not as good.
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Omar Perez
2.0
/10
Reviewed 605 week(s) ago
Hotels.com verified review
Well we had reservations for Emeraude, confirmed through hotels.com and received confirmation 4 days prior to departure. Upon arriving at the Hanoi office for Emeraude, they had no record of the confirmation. They were also completely booked and given we only had that 1 night in our schedule, they were able to book us on the Pelican cruise instead. We were required to pay for the additional transport fee there. The Pelican was ok, however it was not the deluxe room paid for on the Emeraude. 9 out of 10 times, we have had successful bookings, however this was the first time it did not go smoothly.
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Verified traveler
6.0
/10
Reviewed 695 week(s) ago
Hotels.com verified review
Bad :
The staff on the crisue is not friendly .
Disappointed to pay for so much money & got a average service only.
The second day at 9:30 am already returned to the harbour & not around 11:00 am as other cruises.
Good :
The food is O.K. for the buffet .
Quite a lot of relaxing sundeck chairs / sofa .
Verified traveler
8.0
/10
Reviewed 710 week(s) ago
Hotels.com verified review
Glad we chose this cruise over others, as it included various stops and activities during the 22 hours we were on board (kayaking, visit to a cave, squid fishing) Very well organized. Made for a spectacular Christmas day!
Verified traveler
Leisure with Friends
10.0
/10
Reviewed 318 week(s) ago
Expedia Group verified review
Very nice and clean. I had a great time.
It’s too bad that if you do the 2nights/3days, some activities are the same every day.
Only 500ml of bottle water per day given, which is not enough per day. Otherwise have to pay for the drinks.
Julien
8.0
/10
Reviewed 328 week(s) ago
Hotels.com verified review
Très beau bateau.
Personnel agréable et serviable.
Repas
pierre
10.0
/10
Reviewed 384 week(s) ago
Expedia Group verified review
Ça a été une super expérience.Le deuxième jours nous a marqué car nous étions que deux personnes sur un bateau avec 5 hommes d'équipage pour nous servir.Nous avons fait le tour de la baie à petite allure dans le calme et à l'écoute de la nature.Vers midi nous nous sommes arrêtés dans une petite baie et on nous a servi un repas digne d'un super restaurant.Merci encore au guide ensuite retour sur l'Emeraude Cruise où le soir la responsable du staff nous invite à manger dans le carré du capitaine avec le plat servi à table qui m'a rappelé mon premier métier dans la marine marchande.Et le dernier jour de retour au port le capitaine m'a laissé un instant la barre que du bonheur.Vraiment merci encore à tout le staff de l'Emeraude Cruise.
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MINJU
6.0
/10
Reviewed 407 week(s) ago
Hotels.com verified review
전반적으로 평이했어요.. 그냥 쏘쏘
ＪＯ
8.0
/10
Reviewed 465 week(s) ago
Expedia Group verified review
アッパーデッキも使いやすくとても走りのいい船であった。乗船人数も適当で過ごしやすく感じた。食事ビュッフェも使いやすく、移動でのテンダーボートも乗りやすい。
Donghyun
10.0
/10
Reviewed 544 week(s) ago
Hotels.com verified review
예약하자마자 크루즈 담당자로부터 이메일 연락이 옵니다.
크루즈 여행 전날 직접 찾아와서 pick up과 drop off 서비스에 관련 된 사전미팅을 진행했고,
숙박하는 내내 에메로드 담당자가 친절하게 하롱베이 관광을 시켜 줍니다.
1박2일 프로그램도 잘 짜여져있고, 매우 만족했습니다.
Number of reviews per page
20
40
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