Hanoi Center Silk Hotel

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7.7
/10
Pleasant
50 reviews

What Guests Say About Their Stay

nguyen hoa lan

9.7
/ 10
Beautiful room, unique decor, the most comfortable and comfortable big bed! It takes 2 minutes to walk from the hotel to Hoan Kiem lake! Especially, the room is very soundproof, the hotel is located on Ta Hien beer street but the room is very quiet! I will recommend it to a friend, thank you hotel!
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In the Area
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22A Ta Hien, Hang Buom, Hoan Kiem, Hang Buom, Hoan Kiem, Hanoi, Vietnam, 100000

Main Facilities

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This accommodation offers:
Pub
Aerobics
Late check-out
Laundry service
Airport transfer
Restaurant
Luggage storage
Elevator
Hanoi Center Silk Hotel is a 3-star hotels. There are 40 rooms spread across 9 floors.
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What's around Hanoi Center Silk Hotel

22A Ta Hien, Hang Buom, Hoan Kiem, Hang Buom, Hoan Kiem, Hanoi, Vietnam, 100000
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General Information

Hanoi Center Silk Hotel is a 3-star hotels. There are 40 rooms spread across 9 floors.

Location

Located at 22A Ta Hien, Hang Buom, Hoan Kiem in Hoan Kiem District, Vietnam. Those looking to explore will find Thien Nien Temple, Vườn hoa hồ Trúc Bạch, and Đào Garden nearby.

Facilities & Amenities

Hanoi Center Silk Hotel has Pub, Aerobics, Late check-out, Laundry service, Airport transfer, and more.

Business Facilities

For guests traveling for work, Hanoi Center Silk Hotel has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Email: hanoicentersilkhotel@gmail.com
Phone number: +84969835919

All facilities in Hanoi Center Silk Hotel

Facility

  • Pub
  • Aerobics
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Others

Meals & Dining

  • Breakfast
  • Café
  • Pub

Public Facilities

  • Coffee/Tea in common areas
  • Elevator
  • Safety deposit box
  • Coffee shop
  • Restaurant
  • Room service

Shuttle Service

  • Trains station pickup
  • Cruise shuttle
  • Transfer service

Activity & Leisure

  • Massage
  • Library
  • Garden
  • Sauna
  • Spa

Sports & Recreation

  • Aerobics

Travelling with Companions

  • Highchairs
  • Babysitting

Accessibility

  • Roll-in shower
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Braille/Raised signage

Guest Services

  • Luggage storage
  • Medical service
  • Express check-out
  • Front desk
  • Bellboy service
  • Currency exchange
  • Tours
  • Express check-in
  • 24-hour security
  • Early check-in
  • Porter
  • Newspaper stand
  • Concierge
  • Multilingual staff
  • Newspaper in lobby
  • Late check-out
  • Laundry Service
  • Doorman
  • 24-hour front desk

Business Facilities

  • Computer station
  • Business facilities
  • Printer
  • Photocopier
  • Conference room
  • Meeting facilities
  • Secretial service
  • Projector
  • Conference hostess

Nearby Facilities

  • Gift shop
  • ATM/Bank
  • Hair salon
  • Launderette
  • Beauty salon
  • Grocery store
  • Supermarket

Accommodation Facilities

  • Cloakroom
  • Smoking area
  • Terrace
  • Rooftop terrace
  • Family room
  • Recreation room

Transportation

  • Shopping center shuttle
  • Area shuttle
  • Secure parking
  • Limo or town car service
  • Car hire
  • Airport transfer
  • Bicycle hire
  • Valet parking
  • Garage

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Accommodation Policy & General Information in Hanoi Center Silk Hotel

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hanoi Center Silk Hotel
40
Number of floors in Hanoi Center Silk Hotel
9
Another facilities in Hanoi Center Silk Hotel
Breakfast, Café, Pub, Coffee/Tea in common areas, Elevator

Frequently asked question in Hanoi Center Silk Hotel

What is normal check-in & check-out time at Hanoi Center Silk Hotel?
The standard check-in time at Hanoi Center Silk Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hanoi Center Silk Hotel?
Hanoi Center Silk Hotel is a 3.0-star hotel.
How many floors does Hanoi Center Silk Hotel have?
Hanoi Center Silk Hotel has 9 floors.
How many rooms are available at Hanoi Center Silk Hotel?
Hanoi Center Silk Hotel has 40 rooms in total.
Does Hanoi Center Silk Hotel provide early check-in?
Yes, early check-in is available at Hanoi Center Silk Hotel, subject to availability. Please contact the hotel directly to arrange this.
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More Reviews from Other Guests in Hanoi Center Silk Hotel

7.7
Pleasant
From 50 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.4

Meal

7.8

Location

8.0

Service and Facilites

7.4

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Traveler Reviews Hanoi Center Silk Hotel

Number of reviews per page
20
40
Customer reviews
N***n
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10.0
/10
Reviewed 66 week(s) ago
Really nice staff, good location
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HaNhung
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8.5
/10
Reviewed 132 week(s) ago
Nhân viên rất thân thiện và hỗ trợ nhiệt tình.
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Pham T. H.
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5.2
/10
Reviewed 212 week(s) ago
The room is not the right room, dirty, smelly, the floor is damp, the wood is undulating, the service is bad, nothing to praise
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4 people find it helpful
Thi T. T. N.
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6.1
/10
Reviewed 213 week(s) ago
Nhận phòng thì nhân viên bảo khách sạn đang sửa chữa, đề nghị đưa qua 1 khách sạn bên cạnh phòng rất nhỏ. Đến khi yêu cầu trả lại tiền thì mãi sau lại được thông báo là có phòng rồi. Chất lượng dịch vụ đáng thất vọng và cảm giác bị lừa. Tuy nhiên, phòng rộng rãi, ngay trung tâm, đi lại thuận lợi
1 people find it helpful
Ngo T. P.
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5.9
/10
Reviewed 217 week(s) ago
Photos posted are not of the hotel.
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2 people find it helpful
Trinh H. T.
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4.8
/10
Reviewed 220 week(s) ago
Khách sạn rất là lươn lẹo, làm ăn không trung thực. Đến checkin thì nhân viên báo là phòng mình đặt vừa hỏng điều hoà mà không hiện số điện thoại của mình nên không gọi thông báo được??? Nên chuyển sang cơ sở 2 ở Hà Trung. Phòng rất xấu và bé, không xứng đáng với giá tiền. Hỏi nhân viên khách sạn ở Hà Trung có phải là cơ sở 2 của Hanoi center silk không thì nhân viên bảo không???
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2 people find it helpful
Duy N.
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9.4
/10
Reviewed 225 week(s) ago
Nói chung mọi thứ ok trừ wifi lầu cao hơi yếu, tối không có mạng làm việc :)
2 people find it helpful
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Nguen B. G.
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6.1
/10
Reviewed 225 week(s) ago
When I called to inquire about my reservation for 2 rooms and cancellation of 1 room, the receptionist was not very helpful. After receiving the information, the night shift receptionist promised to tell the management and get back to me the following morning, but no one did. Due to using public transportation, I got to the hotel pretty early and paid the early check-in cost. Bell and HK are adorable in addition to the receptionists' lack of professionalism. Since the hotel's ownership just changed, I ask that you make more improvements to the amenities.
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2 people find it helpful
Duong T. T. T.
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9.7
/10
Reviewed 235 week(s) ago
The room is small but beautiful and clean, the staff is enthusiastic. The hotel is located in the center, very bustling and easy to travel
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2 people find it helpful
Hong N. L.
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6.1
/10
Reviewed 236 week(s) ago
The room is not like the picture, the furniture and blankets are old and have a musty smell. The hotel is under renovation so the lobby is narrow and not clean
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5 people find it helpful
Dang T. T.
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5.4
/10
Reviewed 238 week(s) ago
I booked Hanoi silk hotel until 90 minutes, when I was about to board the plane, the hotel said there was a problem with the room, moved me to Hanoi silk hotel branch 2 ... heard branch 2 thought that the same room system would be similar. either way or it will be cleaner... oh no wonder the place is surprised When I heard the noise in front of the door like a market, my family quickly packed up and got out of there as soon as possible… probably wouldn't dare to come back.
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6 people find it helpful
Vân A.
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8.5
/10
Reviewed 241 week(s) ago
Clean space, enthusiastic service staff.
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2 people find it helpful
Phan T. K. C.
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6.0
/10
Reviewed 243 week(s) ago
Phòng cũ sàn còn ọp ẹp, nhân viên không dọn phòng, kính phòng tắm dơ . Mới vừa bước chân vào khách sạn, chưa được nhận phòng đã bị yêu cầu thanh toán tiền phòng, sau đó nhân viên còn nhắc lại việc thanh toán khi khách còn chưa check out.
5 people find it helpful
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NGUYEN T. H. T.
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8.5
/10
Reviewed 254 week(s) ago
The room is small but quite comfortable. Quiet and located well. Due to covid-19, some services couldn't be offer (restaurant, the room 's complimentary.). The staffs are friendly and always willing to help. It will be great if the Hotel replace some old facilities and remove the smell at the corridor.
1 people find it helpful
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Nguyen N. T. H.
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8.5
/10
Reviewed 255 week(s) ago
Room in the center. Cheap. Cute staff. Sound insulation is not good.
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1 people find it helpful
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Nguyen T. N. A.
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5.2
/10
Reviewed 256 week(s) ago
The room does not look like the picture, booked in advance and called the reception to confirm the reservation, but when I came to check in, there was no information, had to wait to check and take me to see the room. The room is very secretive, small, stuffy and has a bad smell, the TV can't be watched, called the staff several times but no one came to fix it. Bored to say! Never come back to this hotel again
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3 people find it helpful
Truong N. T.
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5.7
/10
Reviewed 267 week(s) ago
Mình đặt hộ bạn mình, đã thanh toán tiền qua app rồi nhưng khi đến kháchsạn lại bảo không tìm thấy booking và yêu cầu thanh toán tiền tại chỗ. Mình phản hồi với bạn sale nữ thì thái độ bảo:"thì trả lại chứ giờ muốn như thế nào nữa". Thật sự thất vọng về thái độ cũng như cách xử lí của nhân viên khách sạn.
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nguyen hoa lan
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9.7
/10
Reviewed 291 week(s) ago
Beautiful room, unique decor, the most comfortable and comfortable big bed! It takes 2 minutes to walk from the hotel to Hoan Kiem lake! Especially, the room is very soundproof, the hotel is located on Ta Hien beer street but the room is very quiet! I will recommend it to a friend, thank you hotel!
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4 people find it helpful
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.