Hanoi Marvellous Hotel & Spa

Great location. Rooms were good but could do with a bit of tlc especially in the bathrooms. We had like warm water most of the time which was fine. Shower area could have done with a bit of a deep clean and some minor maintenance but was absolutely fine. Large spacious bedroom and good aircon. Breakfast was good. Limited selection of fruit and meats/cheeses but cooked to order eggs, pancakes and Cambodian dishes which were all very good. Plentiful

Such a fantastic hotel and the staff were so lovely and helpful. It was the reception person's birthday and he gad learnt all our names and even shared cakes with us. The rooms were amazing and the buffet breakfast was great. I would highly recommend.

The staffs were helpful and friendly!

Great place for stay in Hanoi.

Excellently located in the old quarter, this hotel is steps away from good eats and shopping and walkable to Hoan Kiem lake. The room had great AC and water pressure. Wi-Fi was always on. Slept well in the clean sheets. Breakfast included made to order eggs and crepes/pancakes/french toast. Daily Refillable water available in room. Lovely staff, thank you for a wonderful stay!

The staff was fantastic. They remembered and greeted us by our names each time. Everyone was always helpful and kind. The front desk staff spoke English very well. The rooms were very clean with very good A/C. The room was a tad dark as the lighting wasn't too bright but the window brought in lots of natural light.

Great location, good western breakfast, great staff.

Extremely friendly and helpful staff. Nice rooms. Comfy beds.

A little dated and dark in the rooms. Good value for the price with good location overall

Great stay at this hotel. Really central to train street and old quarter. The staff were lovely. I also had a foot massage which was great x

Lovely friendly hotel, very near to all the sights and shops. Staff were lovely and the breakfast was great

Super family friendly hotel right in the heart of Old Quarter, Hanoi. Have been several times over the past 5 years and it is consitently a highlight of our trip. Many thanks to Lan & all the other staff for looking after us so well.

Staff were absolutely incredible. Without exception everyone was cheerful, helpful and hardworking.

Amazing staff!

Excellent staff

Room was clean and nice but you can definitely get better service for the same price elsewhere in Hanoi, service here was slightly below the average I experienced everywhere else I stayed in vietnam. Breakfast was ok but the hot buffet was very limited compared to other places I stayed for similar price (like less than half the variety). Soundproofing didn't seem good I could hear my neighbours talking. Staff were nice and helpful but some aspects of service were slightly lower eg at check in every other hotel I stayed in Vietnam (including a much cheaper 3 star hotel) rushed to help with luggage up the steps and escorted you to the room but here they didn't. I didn't like the fact that the drinking water they provided in the room was filtered water in refillable bottles rather than actual bottled water, maybe for environmental purposes but it wasn't convenient.

The staff were really friendly and made us feel.very welcome.

The hotel has everything you need. The staff are what makes this place worth it. Every single one is always smiling and attentive to every detail. They all say good morning/evening every time you see them, a little touch that goes a long way! A special shout out to Lan at reception who offered great assistance throughout our stay. Also to Maya who checked us in and made us feel very at home as soon as we arrived. The room was spacious, had comfortable beds, and a large shower with a nice shower head. The breakfast in the morning was tasty, with multiple options to order, as well as a buffet. The hotel is in close proximity to many attractions. Will definitely return when back in Hanoi, and would highly recommend to anyone visiting this area. Thank you so much to the whole team for having me and my brother!

Good stay

I really wanted to like the hotel but there was a constant banging sound in the room from internal pipes or something else. This only seemed to affect room 701. The front staff are very good.