Hotel Royal II Hanoi

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7.7
/10
Pleasant
32 reviews
In the Area
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1 - NV7 Geleximco A , Le Trong Tan, An Khanh, Hoai Duc, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hotel Royal II Hanoi is a good choice when you are visiting An Khanh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Royal II Hanoi

1 - NV7 Geleximco A , Le Trong Tan, An Khanh, Hoai Duc, Hanoi, Vietnam, 100000
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Lobby Hotel Royal II Hanoi
Lobby 2 Hotel Royal II Hanoi

Discover More About Hotel Royal II Hanoi

Location


Staying at Hotel Royal II Hanoi is a good choice when you are visiting An Khanh.

About Hotel Royal II Hanoi

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Royal II Hanoi.

From business event to corporate gathering, Hotel Royal II Hanoi provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Hotel Royal II Hanoi is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Royal II Hanoi is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Royal II Hanoi.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Royal II Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Hotel Royal II Hanoi is the right place to stay.

All facilities in Hotel Royal II Hanoi

Common Space Hotel Royal II Hanoi
Common Space
Lobby Hotel Royal II Hanoi
Lobby
Accommodation Services Hotel Royal II Hanoi
Accommodation Services
Exterior Hotel Royal II Hanoi
Exterior
Bedroom Hotel Royal II Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Hotel Services

  • Welcoming drinks
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Dining area

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental

General

  • AC
  • Family room
  • Non-smoking room

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Nearby Facilities

  • ATM/Banking
  • Grocery

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Royal II Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Child policy:
- Children under 6 years old stay for free on the existing bedding.
- Children from 6 - 11 years old will be surcharged VND 100,000/child/night upon check-in and stay on the existing bedding.
- Children from 12 and above are considered as adults.

Additional Policy

Child policy:
- Children under 6 years old stay for free on the existing bedding.
- Children from 6 - 11 years old will be surcharged VND 100,000/child/night upon check-in and stay on the existing bedding.
- Children from 12 and above are considered as adults.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Royal II Hanoi
20
Number of floors in Hotel Royal II Hanoi
6
Another facilities in Hotel Royal II Hanoi
Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, WiFi in public area, Welcoming drinks

Frequently asked question in Hotel Royal II Hanoi

What are available facilities at Hotel Royal II Hanoi?
There are top facilites at Hotel Royal II Hanoi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Royal II Hanoi?
The standard check-in time at Hotel Royal II Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Royal II Hanoi provide breakfast?
Yes, Hotel Royal II Hanoi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Royal II Hanoi?
Hotel Royal II Hanoi is a 3.0-star hotel.
How many floors does Hotel Royal II Hanoi have?
Hotel Royal II Hanoi has 6 floors.
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More Reviews from Other Guests in Hotel Royal II Hanoi

Overall Ratings & Reviews Hotel Royal II Hanoi

Traveloka (30)
Other sources (2)
7.7
Pleasant
From 30 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.2

Location

7.5

Service and Facilites

7.5

Sort by
Most Recent
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Traveler Reviews Hotel Royal II Hanoi

Number of reviews per page
20
40
Customer reviews
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 66 week(s) ago
The room has quite dusty bed sheets and ceiling. The bed sheets feel rough on the skin and are not comfortable. The service is normal, nothing special. The bathroom is clean and spacious, the big bed is a plus. There is a refrigerator.
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3 people find it helpful
Hoang A. M. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 74 week(s) ago
Bad communication. They don't have any rooms, but they didn't let us know. They told us their second location has rooms available, so we had to call for an Uber to their second location and had to pay out of our credit. However, when we got there, they told us they don't have rooms anymore.
1 people find it helpful
Bich D. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 87 week(s) ago
I have booked 3 rooms at Royal hotel II but they change us to Grand hotel that is 8km far from area. I can't believe it is the way they treat their guests. It's terrible experience. Never come back.
1 people find it helpful
V***u
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 94 week(s) ago
I booked a room at this hotel through traveloka but because I had something to do, I changed my check in and check out schedule. I pressed to change the date through the traveloka app but it didn't work so I called the contact section in the booking form. I called to ask if it was possible to change it and the receptionist said yes and confirmed it immediately. On the day I checked in, they said that my room change schedule was not recorded and if I wanted to change the check out date, I would have to pay an extra night. And instead of confronting the staff, the hotel manager blamed the customer. The customer hung up while they were talking on the phone? With this kind of service attitude from the manager, if you want to work in the service industry, do you want the hotel to collapse soon =)) when you talk, you're slippery and your attitude is insolent
Read More
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1 people find it helpful
Nga N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 96 week(s) ago
The staff here has an attitude. Not enthusiastic. I got the red color of my shirt on my towel and had to pay 150k in compensation. Very bad experience.
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Find this review helpful?
NGO D. T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 148 week(s) ago
The hotel calls the guest when he cannot answer the phone because he is in a meeting and cancels the guest's room, giving the reason for damage and compensating the guest at a distance of 5km, the room is not cleaned, and is cramped.
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3 people find it helpful
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Kiều H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
Đặt phòng to đến nơi báo hết phải đổi phòng bé
2 people find it helpful
Profile Picture
TRAN X. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 203 week(s) ago
Clean, quiet hotel
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1 people find it helpful
Profile Picture
NGUYEN V. A. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 212 week(s) ago
Phòng đẹp, nhân viên thân thiện , nhiệt tình
2 people find it helpful
Nguyễn T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 225 week(s) ago
ok service, every room i have a guest who takes the mouse and can't control the tv
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Number of reviews per page
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Exterior 4 Hotel Royal II Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Royal II Hanoi

Traveloka (30)
Other sources (2)
7.7
Pleasant
From 30 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.2

Location

7.5

Service and Facilites

7.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Royal II Hanoi

Number of reviews per page
20
40
Customer reviews
Y***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 66 week(s) ago
The room has quite dusty bed sheets and ceiling. The bed sheets feel rough on the skin and are not comfortable. The service is normal, nothing special. The bathroom is clean and spacious, the big bed is a plus. There is a refrigerator.
Translated by Google Icon
See original
3 people find it helpful
Hoang A. M. L.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 74 week(s) ago
Bad communication. They don't have any rooms, but they didn't let us know. They told us their second location has rooms available, so we had to call for an Uber to their second location and had to pay out of our credit. However, when we got there, they told us they don't have rooms anymore.
1 people find it helpful
Bich D. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 87 week(s) ago
I have booked 3 rooms at Royal hotel II but they change us to Grand hotel that is 8km far from area. I can't believe it is the way they treat their guests. It's terrible experience. Never come back.
1 people find it helpful
V***u
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 94 week(s) ago
I booked a room at this hotel through traveloka but because I had something to do, I changed my check in and check out schedule. I pressed to change the date through the traveloka app but it didn't work so I called the contact section in the booking form. I called to ask if it was possible to change it and the receptionist said yes and confirmed it immediately. On the day I checked in, they said that my room change schedule was not recorded and if I wanted to change the check out date, I would have to pay an extra night. And instead of confronting the staff, the hotel manager blamed the customer. The customer hung up while they were talking on the phone? With this kind of service attitude from the manager, if you want to work in the service industry, do you want the hotel to collapse soon =)) when you talk, you're slippery and your attitude is insolent
Read More
Translated by Google Icon
See original
1 people find it helpful
Nga N.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 96 week(s) ago
The staff here has an attitude. Not enthusiastic. I got the red color of my shirt on my towel and had to pay 150k in compensation. Very bad experience.
Translated by Google Icon
See original
Find this review helpful?
NGO D. T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 148 week(s) ago
The hotel calls the guest when he cannot answer the phone because he is in a meeting and cancels the guest's room, giving the reason for damage and compensating the guest at a distance of 5km, the room is not cleaned, and is cramped.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Kiều H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
Đặt phòng to đến nơi báo hết phải đổi phòng bé
2 people find it helpful
Profile Picture
TRAN X. N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 203 week(s) ago
Clean, quiet hotel
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
NGUYEN V. A. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 212 week(s) ago
Phòng đẹp, nhân viên thân thiện , nhiệt tình
2 people find it helpful
Nguyễn T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 225 week(s) ago
ok service, every room i have a guest who takes the mouse and can't control the tv
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40