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Hue Serene Palace Hotel
Hotels
9.2
/10
Exceptional
935 reviews
What Guests Say About Their Stay
VA Su
8.8
/ 10
Hotel rooms are clean but less soundproof, reception, friendly and enthusiastic staff, good breakfast buffet. If I come to Hue, I will come back.
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PHAM T. V. H.
9.7
/ 10
The hotel is very good and the staff are very friendly and enthusiastic. Worth experiencing when coming to Hue !!
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Nguyen T. H. T.
9.7
/ 10
The hotel is a bit old but the rooms are spacious and clean. The staff is enthusiastic and helpful, and it's also close to the city center.
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Hang T.
9.7
/ 10
The hotel is clean, spacious, in a central location, convenient for eating and traveling. Staff very enthusiastic and friendly.
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NGUYEN T. T. H.
9.7
/ 10
Clean, airy, fully equipped rooms. Staff are friendly, enthusiastic and attentive. Convenient transportation, near pedestrian street, West street, delicious eatery, relic area and motorbike rental. Wish the hotel prosper!
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In the Area
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21/42 Nguyen Cong Tru, Phu Hoi Ward, Hue City, Thua Thien Hue Province, Vietnam, 531334
Main Facilities
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AC
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hue Serene Palace Hotel
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What's around Hue Serene Palace Hotel
21/42 Nguyen Cong Tru, Phu Hoi Ward, Hue City, Thua Thien Hue Province, Vietnam, 531334
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Location
Hue Serene Palace Hotel is a hotel in a good neighborhood, which is located at Phu Hoi Ward.
About Hue Serene Palace Hotel
If you plan to have a long-term stay, staying at Hue Serene Palace Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hue Serene Palace Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hue Serene Palace Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hue Serene Palace Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hue Serene Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hue Serene Palace Hotel is the right place to stay.
All facilities in Hue Serene Palace Hotel
Lobby
Exterior
Bedroom
Others
In-room Bathroom
General
- Family room
- Smoking area
- AC
- Non-smoking room
Public Facilities
- Room service
- WiFi in public area
- Restaurant
In-room Facilities
- TV
- Shower
Shuttle Service
- Airport transfer (surcharge)
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Hue Serene Palace Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hue Serene Palace Hotel | 29 |
Number of floors in Hue Serene Palace Hotel | 7 |
Another facilities in Hue Serene Palace Hotel | Family room, Smoking area, Non-smoking room, Room service, WiFi in public area |
Frequently asked question in Hue Serene Palace Hotel
What are available facilities at Hue Serene Palace Hotel?
There are top facilites at Hue Serene Palace Hotel such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hue Serene Palace Hotel?
The standard check-in time at Hue Serene Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hue Serene Palace Hotel?
Hue Serene Palace Hotel is a 3.0-star hotel.
How many floors does Hue Serene Palace Hotel have?
Hue Serene Palace Hotel has 7 floors.
How many rooms are available at Hue Serene Palace Hotel?
Hue Serene Palace Hotel has 29 rooms in total.
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More Reviews from Other Guests in Hue Serene Palace Hotel
Traveloka (113)
Other sources (822)
9.2
Exceptional
From 822 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.2
Service and Facilites
9.6
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Traveler Reviews Hue Serene Palace Hotel
Number of reviews per page
20
40
Top reviews
Nguyen
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Mark
Leisure Family
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Warm welcome and very nice stay.
Peirson
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Frank
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Nice place to stay
Emily
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The staff was friendly. Too bad the hotel does not have gym or pool.
Patricia
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
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THI LAN ANH
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
This is a great place to stay, and the service is outstanding
Hisae
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Very nice staff.
Grant
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Nice clean hotel in a convenient spot.
Carolina
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location.
The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
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Massoud
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Excellent. Very nice staff. Clean. Easy peasy.
Guy
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
.
Adnan
Friends and Family
10.0
/10
Reviewed 58 week(s) ago
Hotels.com verified review
Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Ann
Leisure
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
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Shauna
Friends and Family
10.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Shauna
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
This hotel exceeded expectations in every way. The one change I would suggest is providing a large water jug for travelers to refill water bottles vs having to use one use plastic bottles. They were super helpful with booking a tour excursion to Hoi An. They helped with bags, the food was great, and we highly recommend this hotel!
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cu
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Gdhsh
David
Leisure with Partner
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
Excellent stay.
Super friendly staff, particularly the affable gentleman in his 30s who worked nights.
Prime area of the city.
Would stay again in a heartbeat.
Recommended without hesitation.
The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.
Thomas
Leisure
8.0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
Clean, bright, well air conditioned rooms in a very accessible part of the city.
quyen
Leisure Family
10.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
I love the staff working there as they are very helpful and had great customer service.
I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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