1. Hotel
  2. Vietnam(7,588 hotel)
  3. Ha Noi City(1,047 hotel)
  4. Tay Ho District(64 hotel)
  5. Quang An ward(36 hotel)
  6. InterContinental Hanoi Westlake

InterContinental Hanoi Westlake

Hotel
5 Tu Hoa, Quang An ward, Tay Ho District, Ha Noi city, Vietnam, 10000
Featured Image
Featured Image
Featured Image
Featured Image
Guestroom
See all photos
Based on 2,350 traveler reviews
Parking
Swimming Pool
24-Hour Front Desk
Elevator
WiFi

Nearby attractions
Chùa Trấn Quốc
(1.30 km)
Đền Quán Thánh
(1.78 km)
Presidential Palace
(2.17 km)
Huu Tiep Lake
(2.36 km)
Cheaper if you book through app now. Click here to download!
Review by Traveloka users
Review

7 Traveloka customers have stayed in this hotel and given reviews:

9.7
Pavilion room stay this time. This room is so great!
10.0
The location is just perfect for a family trip. I felt relaxed and very comfortable staying there. The staff were really nice and helpful
9.7
hotel amid the beautiful lake, friendly personnel, rooms with a mix of modern and traditional vietnam.
7.7
Nói chung tôi thấy đây là 1 trong những khách sạn tốt ở trung tâm Hà Nội. Tôi thường ở không chú ý nhiều đến những thứ xung quanh, chỉ cần thoải mái là được và nơi này thoải mái.
9.0
Có cảm giác mọi thứ ở đây đều được chăm chút khá kỹ lưỡng và dịch vụ tốt ngoài sự tưởng tượng của tôi! Sẽ giới thiệu với mọi người
8.0
Nơi này phù hợp cho những gia đình nào thích nghỉ dưỡng một cách yên tĩnh vì phòng sạch, đẹp, tiện nghi, hiện đại. Mở cửa là tới hồ bơi tuyệt. Đáng giá đồng tiền bỏ ra
8.8
Tất cả những thứ tôi cần như club, lounge thì ở đây đều đáp ứng đủ. Nơi này yên bình và nhân viên tuyệt vời
First
Prev
1
Next
Last
Based on
2,350 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business433
Couples939
Solo travel133
Family396
Friends getaway289
Rating Result
Very Bad
42
Bad
60
Average
191
Very Good
747
Extraordinary
1,310
eyeu
5 star for Hanoi
A great hotel for the city..a bit out of the way for walking but conveniently located to get around in the old part of the city by taxi. Rooms are clean..good sized rooms...outstanding breakfast...good restaurant within (Saigon)...do not drink the tap water as per usual. Beautiful views over the lake and other parts of the property. Would recommend it..
Friends getaway - Nov 10, 2017
256ort
Bad service at front desk
Overall the service here was quite bad compared to other intercontinental hotels worldwide. I heard this is the hotel Obama stayed at, and locals were quite proud to talk about that, so I always wanted to give it a try. So for a business trip, I have the chance to stay there but was purely disappointed. The attitude of the guy at the front desk (called Dung Bui) was so bad that I felt I needed to write a review about it. Also, there were dengue fever outbreak (thousands of people got infected) the week I arrived in Hanoi, but there were no single notice given by the hotel, even though the hotel was surrounded by the lake. I hope the hotel could put more attention to who they should put at the front desk.
Business - Nov 8, 2017
Christine388
Great hotel
We stayed on 2 separate occasions in October. First room on 4th floor with great view. Second time in separate pavilion. Room seemed smaller and local fishermen were a bit noisy during the day. Our stay included buffet dinner one night which was sensational. Breakfast offered a wonderful selection. It was very cheap to get a taxi from Hanoi.
Couples - Nov 7, 2017
TravelguruDanville
Nice hotel But remote location
We had two nights here as part of a Uniworld tour. While the hotel was beautiful (American style) and the rooms generous in size, this was not our favorite place to stay in Hanoi. The dining options included a very expensive buffet option for breakfast, lunch and dinner or la Carter with limited and expensive options. Restaurants upstairs included Italian and Asian cuisine but both were only fair in quality and expensive. Our biggest issue was it’s remote location. Not able to go anywhere without a cab. We had previously stayed at The Apricot Hotel, a gorgeous French style hotel, in town, across the street from the beautiful lake with walking options and observing the locals doing their early morning exercises. So the Intercontinental serves your hotel needs, but there are better and more convenient options elsewhere.
Couples - Nov 1, 2017
ASK84
Peace and tranquility at this hotel
The hotel is about 30 minutes away from the Noi Bai International Airport. Opted for the airport transfer service by the hotel and was received at the arrival doors after baggage collection. The vehicle was luxurious and comfortable for the short ride. Upon reaching the hotel enterance, a front desk staff welcomes you as you step out of the car and greets you by name. The check-in process was a breeze and you are in your room in no time. I was very amazed by the level of service here. I was checking in at a separate check-in area due to the membership status with the hotel chain. I was sitting down throughout the check-in process while they took my documents for verification and processing. Once done, I was led to my room and provided with a quick introduction to the amenities in the room. I got the room on the level 5, overlooking the buildings and road across the lake which was just a short distance from my room and that made it noisy. Could hear the traffic noise and even dogs barking in the middle of the night. The rooms are spacious, comfortable, clean and well maintained. There is a small living area with a sofa and coffee table right across the bed, a study table beside the main door, a small walk-in wardrobe which could be hidden away by folding doors and 2 balconies. The king-sized bed I got was very comfortable and a good range of pillows to choose from. The bathroom comes with 2 sinks, and 1 bath tub and a shower stall with option of using the normal shower or rain shower. Had my meals at the level 1 hotel café which also serves daily breakfast, except one dinner at the Vietnamese restaurant on level 2. I enjoyed the meals and the service provided. Stayed here for 2 nights to attend a meeting in Bac Ninh, which is about 45 minutes away by taxi and about 20 minutes by taxi to the city centre. There are taxis standing by for hotel guests 24/7. The hotel compound has a swimming pool, gym that operates 24 hours and in house massage service (expensive and not very professional). Took a walk around the hotel which is built on a lake which offers amazing views of the lake! I would suggest that you take a walk around the hotel during the morning or evening as it is very relaxing. Thank you for the overall good stay as with any other Intercontinental Hotels around the world.
Business - Oct 29, 2017
See other reviews
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. see more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • 24-hour Receptionist
    • Laundry service
    • Express check-in
    • Express check-out
    • Newspaper in lobby
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tours
    • Wedding service
  • Things to Do
    • Children pool
    • Fitness center
    • Garden
    • Outdoor pool
    • Pool sun loungers
    • Parasol
    • Sauna
    • Steam room
    • Poolside bar
  • Public Facilities
    • Coffee/tea in lobby
    • Elevator
    • Parking
    • Safety deposit box
  • Business Facilities
    • Business center
    • Computer station
    • Conference room
    • Meeting facilities
  • General
    • Smoking area
    • Terrace
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
  • Shuttle Service
    • Airport transfer with surcharge
  • Sports and Recreations
    • Fitness
  • Transportation
    • Car rental
  • Food and Drinks
    • Breakfast with surcharge
  • Connectivity
    • Free WiFi

    Check-in and Check-out Time

    Check-in: 3:00 PM
    Check-out: 12:00 PM

    Location
    InterContinental Hanoi Westlake is located in area / city Quang An ward.

    The hotel is located only 3.93 km away from Hanoi Railway Station.

    There are plenty of tourist attractions nearby, such as Tran Quoc Pagoda within 1.3 km, and Quan Thanh Temple within 1.78 km.

    About InterContinental Hanoi Westlake

    The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    InterContinental Hanoi Westlake is a hotel with great comfort and excellent service according to most hotel's guests.

    Enjoy luxurious treats and incomparable experience by staying at InterContinental Hanoi Westlake.

    You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    evtbvsrwfq