InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Hotels
8.8
/10
Very Good
1,006 reviews

What Guests Say About Their Stay

Li Quentin A.
8.5
/ 10
Nice Hotel , friendly staff. Hieu very Helpful the one who check in
In the Area
See Map
05 Tu Hoa,Tay Ho, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000

Main Facilities

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AC
Swimming Pool
Parking
WiFi
InterContinental Hotels HANOI WESTLAKE, an IHG Hotel is located in area / city Quang An. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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05 Tu Hoa,Tay Ho, Quang An ward, Tay Ho District, Hanoi, Vietnam, 10000
Lobby InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Lobby 2 InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Discover More About InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Location


InterContinental Hotels HANOI WESTLAKE, an IHG Hotel is located in area / city Quang An.

About InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

InterContinental Hotels HANOI WESTLAKE, an IHG Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel.

All facilities in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Bar, Cafe and Lounge InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Bar, Cafe and Lounge
Swimming Pool InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Swimming Pool
Fitness Center InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Fitness Center
Functional Hall InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Functional Hall
Lobby InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
Lobby

Public Facilities

  • WiFi in public area
  • Room service
  • Parking

Things to Do

  • Outdoor pool
  • Fitness center

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
318
Number of floors in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
5
Another facilities in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel
WiFi in public area, Room service, Outdoor pool, Fitness center, Swimming pool

Frequently asked question in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

What are available facilities at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel?
There are top facilites at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel?
The standard check-in time at InterContinental Hotels HANOI WESTLAKE, an IHG Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

8.8
Very Good
From 964 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

7.2

Service and Facilites

9.2

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Traveler Reviews InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel is in a great location by the lake, and is only a short taxi from the old quarter. Service is excellent, and I would definitely stay again. The property is looking a little old however, and would benefit from a refurbishment.
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property was dated. The service staff was great as always, but the rooms need to be upgraded right away. The Wi-Fi needs to be 5G not 2.4. It's 2025, not 1995. If IHG Prides itself on quality, then read this review and spend the money to restore this property to what the traveling public comes to expect when staying at an IHG property.
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Daviea
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was is a good location about 10-15 mins (depending on traffic) away from the Old Quarter where there is an immense amount of local shops and food vendors. It is still in the heart of Vietnamese history. The Lotte Mall is great and close by. Also they have an independent travel agency inside that has tours (private or group) that can fit you preferences. Room service always arrived quickly. Staff were extremely polite and friendly.
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Samantha
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lovely hotel that leaves you feeling that you have an oasis away from the hustle and bustle of Hanoi whilst being within walking distance of the action!
Jaime Purugganan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place
Nickole
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was nice
Zdzislaw
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We like the location, the excellent pool, the very good restaurant for breakfast and dinner and the very helpful staff. The standard of the room was not up to par. The carpet was full of dust and under the carpet it looked like it had never been vacuumed. In our opinion the standard of the room must meet the hotel rating and is not worth the price charged for staying at this hotel.
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Ernest
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The resort lived up to my expectations and then some. The staff were all attentive, very courteous, and professional. I was celebrating a special occasion and the resort provided me with a welcome gift to congratulate me on my special occasion which was very thoughtful and much appreciated by me. I would definitely stay here again in the future.
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Tho
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Quiet and nice lake views. Accommodating and service oriented staff. Very good breakfast.
Tracy
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location was amazing Dislikeโ€™s - None ๐Ÿ‘
Cory
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful location and property but itโ€™s aging and needs to be invested in to get it back to a 5 star level
Verified traveler
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was spacious, a bit dated but the bathroom was exactly as the pictured showed - luxurious! The balcony on the waterfront is so pretty although there is not much of a view of the city. The staff are so polite and accommodating. The breakfast was one of my favourites! And the Saigon restaurant staff and staff at the Italian restaurant treated you like kings and queens, thank you to the lovely staff who served us.
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Puneeta
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Not up to standard as advertised The rooms are very cramped They just want you to pay for everything Mosquitoes And
Joanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

A real 5 star hotel! Absolutely fabulous! (Lots of fake 5 star hotels on hotels.com and Expedia, we moved to this one after being scammed at a fake 5 star one also booked through Hotels.com)
Kishore
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The staff is their best asset. They were excellent in every department. The breakfast was awesome. And our room had a super view across the lake.
GIANG
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

my room was uniquely in Hanoi Westlake and the view of sunset/sunrise were the special of this hotel.
hung
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Breakfast not as good as others. Location is inconvenient, not walkable
Aileen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Friendly and helpful staff. Our room was spacious and clean.
Naveena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

An upmarket five star hotel built partly into the Westlake is this very well maintained Hotel about half an hours drive from the Old Quarter of Hanoi. Has pretty much everything one would expect of a hotel in this segment. Seeing the sunset at the Sunset Bar (on site) with a sunset martini was special. Was disappointed with a couple of issues: 1. You get woken up by the break of dawn ( which can be an issue if you were hoping for a lie in) as the windows are only furnished with a Roman shade that letโ€™s plenty of light in. The absence of a sheer curtain means itโ€™s a see-all from the outside. 2. The Indian station at the breakfast buffet was a disgrace! The attempted minuscule medhu vada was deepfried to being burnt, the poha was flavourless, the puri got the same deep fry burn as the vada. The remaining breakfast options thankfully were a delight. Perhaps the Indian station can be removed! 3. The rigid booking and reservation policy. Unwieldy even to Expediaโ€™s frustration. So stark compared to some of the smaller players who would listen to the rationale and try and help. But not with IHG.
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Jaehyung
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

์ฒ˜์Œ ์˜จ ํ•˜๋…ธ์ด์—์„œ ์ง€๋‚ธ ์ฒซ ํ˜ธํ…”. ๋งค์šฐ ํ›Œ๋ฅญํ•œ ํ˜ธํ…”๋ฆฌ์–ด์™€ ์„œ๋น„์Šค๋Š” ๋ฉ‹์ง„ ๊ฒฝํ—˜. ์ƒˆ๋ฒฝ์˜ ์ž”์ž”ํ•œ ํ˜ธ์ˆ˜ ์†Œ๋ฆฌ, ํ•˜๋ฃจ๋ฅผ ํ’์„ฑํ•˜๊ฒŒ ๋งž์ดํ•˜๊ฒŒ ํ•  ์กฐ์‹, ๋œจ๊ฑฐ์šด ํ–‡์‚ด ์•„๋ž˜ ์ฌ ๋ฐฐ๋“œ์™€ ์•ผ์™ธ ํ’€, ๊ทธ๋ฆฌ๊ณ  ๋ถ‰์€ ๋…ธ์„์ด ์ง€๋Š” ์„ ์…‹ ๋ฐ”. ํ˜ธํ…”์— ๋Œ€ํ•œ ํŠน๋ณ„ํ•œ ๊ฒฝํ—˜์„ ์ค„ ์ˆ˜ ์žˆ๋Š” ๊ณณ์œผ๋กœ ๊ธฐ์–ต๋  ๊ฒƒ ๊ฐ™๋‹ค. ๋…ธํ›„ํ™”๋˜์—ˆ์ง€๋งŒ ๋ถ€์‹คํ•œ ๊ฒƒ์ด ์•„๋‹Œ ์—”ํ‹ฐํฌํ•œ ๋งค๋ ฅ์„ ๋А๋ผ๊ธฐ ์ข‹๋‹ค. ๋งŒ์•ฝ ํ•˜๋…ธ์ด์— ๋‹ค์‹œ ์˜จ๋‹ค๋ฉด ์ด ํ˜ธํ…”์„ ์„ ํƒํ•  ๊ฒƒ์ด๊ณ  ๊ทธ๊ฒƒ์€ ์ „๋ถ€ ํ˜ธํ…”๋ฆฌ์–ด๋“ค์˜ ์นœ์ ˆ ๋•๋ถ„์ด๋‹ค. P.S. Overwater room์—์„œ๋Š” Gecko์˜ ์ถœํ˜„์„ ์กฐ์‹ฌํ•ด.
Number of reviews per page
20
40

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Lobby 4 InterContinental Hotels HANOI WESTLAKE, an IHG Hotel

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